Meltwater Suite (UK)
MeltwaterReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
2,335 reviews
from
External reviews are not included in the AWS star rating for the product.
Review
What do you like best about the product?
It's great for data collection and monitoring.
What do you dislike about the product?
It does not have the ability to pull expansive Instagram and Facebook data due to Meta privacy policies.
What problems is the product solving and how is that benefiting you?
Unable to pull expansive set of instagram and facebook data due to Meta privacy laws.
A convenient tool but pricey.
What do you like best about the product?
Meltwater has a great amount of functionality if you go in for one or many of the large packages/tools. It has the potentially to be a one-stop-shop for a lot of PR and comms functions, providing you have the money to invest.
What do you dislike about the product?
It's extremely expensive. My current contract includes only some base features for PR monitoring. I use this regularly but for the price you would expect it to include a lot more of the other features. At a bear minimum I would expect a reporting feature on the lower tier but it's a purchasable add-on. Meltwater is great, but only if you have the cash to splurge.
What problems is the product solving and how is that benefiting you?
Meltwater keeps a track of most platforms where we might be mentioned and pools them into one easy feed for tracking news. I have chosen daily e-mail bullet-ins for this which are really handy at giving me a synopsis of any coverage of our company or competitors before I even have to enter the app/platform, saving me time.
There are better Social Tools out there
What do you like best about the product?
Some features like open keyword search and quick data analysis. which provideds me with analysis and deep demographics for brands
What do you dislike about the product?
The usual lags, and the pricing doesn't really provie the worth of the features. There are better audience and social intelegice tool, which i've personally worked with. The boolean queries also has limitations when compared to other giants in market
What problems is the product solving and how is that benefiting you?
Helping brands know their current standings and SOV (share of voice and %)
Seamless integration and thoughtful support tools
What do you like best about the product?
Adding journalists to the database is a smooth process. Pretty much everything in Meltwater is intuitive.
What do you dislike about the product?
Outreach emails are too easy to send accidentally. I wish there was a second "are you sure you want to send this?" check and greater customizability of the email's CSS.
I also wish that there was more access to podcast contacts in the database.
I also wish that there was more access to podcast contacts in the database.
What problems is the product solving and how is that benefiting you?
Organizing media lists and finding new contacts for outreach.
Helpful consolidation of resources
What do you like best about the product?
I appreciate that it was able to consolidate what we previously had as several tools (media relations, media outreach, etc.)
What do you dislike about the product?
The journalist database felt incomplete and needed more updating. We often have to do a lot of supplementary research off of the platform.
What problems is the product solving and how is that benefiting you?
It provides us one consolidated platform to learn from what we are hearing in social media listening to more effectively pitch journalists.
Great program@
What do you like best about the product?
We use Meltwater to send customizable newsletters out to our staff. We find it very useful and user friendly! The staff are also very approachable. They let us know about any updates or features that would benefit us.
What do you dislike about the product?
There are no downsides, everything about Meltwater is strightforward and user friendly. Staff are knowledgable if you have any questions.
What problems is the product solving and how is that benefiting you?
The system is so in tune with our wants and needs, because of set defined key word searches, it's very easy to send purposeful newsletters to our staff.
Meltwater is an essential digital marketing multi-tool to keep in your back pocket
What do you like best about the product?
It's incredibly helpful to have a one-stop-shop for monitoring brand coverage (and being able to filter by coverage type!), setting up press release wires, and media list building all in one tool. I use meltwater virtually every day in my role and in many ways it blows other PR tools out of the water. It's easy to navigate and customer support is always on deck to help with any roadblocks.
What do you dislike about the product?
The only things I would change are the limitations - you can only download so many contacts per month, and adding more than 500 contacts to a given media list is tedious since you have to add them in batches, which can be difficult given the limitations of the search function. As someone who likes to build large, comprehensive media lists for cross-referencing, this can be a struggle.
What problems is the product solving and how is that benefiting you?
Meltwater is my go-to for anything to do with broadcast coverage - not only does it catch broadcast mentions that other platforms miss, but it gives me a look at the impact of that coverage through reach and social echo metrics that I can share with my team.
Meltwater has been great for the media side of our team
What do you like best about the product?
I like the amount of features and flexibility the platform has to accomodate our needs
What do you dislike about the product?
The AI side of the platform still needs some work as it implemented
What problems is the product solving and how is that benefiting you?
Getting better hits on where we are appearing in media
Better listening tool if looking within budget
What do you like best about the product?
I'e explored multiple listening tool and most of the are expensive, and dont give that good results, but meltwater pricing i liked and the features are satisfactory.
I personallt like:
Timely dashboards (ofc because theyr custmizable)
Open search feature for quick analysis of crisis or brand
Within hub that provides influecner list
I personallt like:
Timely dashboards (ofc because theyr custmizable)
Open search feature for quick analysis of crisis or brand
Within hub that provides influecner list
What do you dislike about the product?
Few months back there was a severe lag which was solved afyer many days which hampered work
What problems is the product solving and how is that benefiting you?
Helps us know inudstry talks, brand conversations, sentiements and demographics like age, gender and morr
Loving it so far
What do you like best about the product?
I love Meltwater primarily for ease of management of social channels while utilizing their social listening to keep tabs on our businesses as well as competitors.
What do you dislike about the product?
It's a beast to get onboarded, and can take a bit of time to get it set up to work for your needs.
What problems is the product solving and how is that benefiting you?
Management of social platforms, posting content, and keeping tabs on the industry.
showing 301 - 310