Clients primarily use Dell PowerProtect Cyber Recovery to ensure they can restore from any ransomware attacks, creating a form of protection that guarantees customer restoration in the event of a ransomware incident.
Dell PowerProtect Cyber Recovery Solution for AWS
Dell TechnologiesExternal reviews
External reviews are not included in the AWS star rating for the product.
Ransomware attacks have been contained and clean data restores are now guaranteed
What is our primary use case?
What is most valuable?
One of the key advantages of Dell PowerProtect Cyber Recovery is the isolation capability, which is very important, along with the intelligence that occurs through analytics taking place inside the vault. The second advantage is immutability. I have two main benefits from deploying Dell PowerProtect Cyber Recovery: early detection in case of an attack and fast restoration. With early detection, if ransomware attacks occur, the analytics in the vault will analyze data and identify threats early once they are detected. This ensures that attackers will not remain inside the customer network for an extended period. The second advantage is restoration, as I can guarantee that the data inside the vault will be clean and can be restored quickly using a golden copy that has been identified as clean. Unlike in normal backup scenarios where there might be hundreds of backups with no certainty about which one is clean, we have a clean backup copy already identified for quick restoration. Additionally, by creating a clean room, I can restore critical VMs directly from there, allowing for faster restoration rather than waiting to clean the infrastructure first.
What needs improvement?
I do not see any significant negatives in Dell PowerProtect Cyber Recovery, but if we could create some bundles for SMB customers, that would be useful, especially since it is primarily targeted at enterprise customers.
From a technical perspective, I believe the solution is perfect and does not need additional features. However, AI integration is a great idea that could help significantly. We are currently using CyberSense, but it would be beneficial to deploy an AI model inside the vault for more accuracy and faster restoration by scanning the data for any anomalies or unusual behavior.
For how long have I used the solution?
I confirm that I have been working with Dell PowerProtect Cyber Recovery for about five years, and in general, I have worked in this domain for about ten years.
What do I think about the stability of the solution?
Dell PowerProtect Cyber Recovery is stable and reliable.
What do I think about the scalability of the solution?
Regarding scalability, I can scale Dell PowerProtect Cyber Recovery freely without significant limitations.
How are customer service and support?
For customer support from Dell, I would rate them nine points out of ten due to the crucial role they play in projects, helping customers restore their data.
Which solution did I use previously and why did I switch?
In my company, we have used competitors like Rubrik, Cohesity, and Acronis, but I do not engage much with them. Dell PowerProtect Cyber Recovery has the most complete vision on this topic, and the NIST certification ensures 100% data isolation compared to other vendors.
How was the initial setup?
The deployment procedure for Dell PowerProtect Cyber Recovery requires some skills. I cannot say it is complex, but it does require some certified resources to perform efficiently.
What about the implementation team?
Currently, about 90% of the projects are deployed by Dell, but certifications are available for partners and customers to manage deployments as well.
What was our ROI?
It is possible to observe ROI with Dell PowerProtect Cyber Recovery because the costs incurred from paying ransoms or decrypting data will be much higher than the solution price itself, providing customers with confidence in their last line of defense.
What's my experience with pricing, setup cost, and licensing?
I do not consider Dell PowerProtect Cyber Recovery to be expensive as it provides value relative to the ransom that would need to be paid to restore data and the difficulties faced after an attack. It is crucial to have this solution because ransomware attacks are common. I suggest having special bundling for SMB customers.
What other advice do I have?
The administrative interface of Dell PowerProtect Cyber Recovery is user-friendly.
The ability of Dell PowerProtect Cyber Recovery to automate data recovery tasks is effective. Once a problem arises, I can restore the data directly inside the VMs in the vault due to having a clean space available.
I work with data encryption in Dell PowerProtect Cyber Recovery, which is very important to ensure that only the right authorized persons are accessing the data, a very important feature for our customers.
Even though I believe bundles for SMB customers and AI improvements could be developed, I still give it maximum points. I give this product a review rating of 10.