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AI For Process
AI for Process is an AI Agent platform designed to automate knowledge-intensive business processes. By combining deep domain AI agents with robust integration, it streamlines operations, reduces human dependency, and boosts compliance and efficiency. It features Multi-Agent Process Automation for handling complex decisions using structured and unstructured data, and Process-Specific AI Orchestration for customizable workflows aligned with business goals. Its Human-in-the-Loop Framework enables human intervention at key decision points. With Enterprise Integrations, it connects systems via standardized data exchange. Pre-configured templates accelerate setup, while built-in Governance & Compliance ensures transparency and industry-aligned control.
Reviews (515)
Sushil Kumar S.
Exceptional Support and Easy Setup with Kore.AI
Reviewed on Jul 30, 2026
Review provided by G2
What do you like best about the product?
I find Kore.AI's support very helpful; whenever we get stuck, they are ready to assist quickly. I've worked on many chatbots, and I appreciate how straightforward the initial setup of Kore.AI was for me.
What do you dislike about the product?
I feel like there could be improvements in the inbound and outbound scenario where instances need to select all the parameters like chatbots. It would be helpful if they could add some prompting steps based on current standards. Also, I'm looking for faster resolution for user issues.
What problems is the product solving and how is that benefiting you?
I use Kore.AI to resolve HR and IT issues without manual portal tasks, and it helps me quickly address FAQs based on queries.
Kumar Jaswanth P.
Makes Prompting Easier and Helps Track Model Failures
Reviewed on Jul 30, 2026
Review provided by G2
What do you like best about the product?
It has basically made developers’ lives easier. We don’t need to write the prompts ourselves, and we can also track the AI model when it fails to see where it went wrong.
What do you dislike about the product?
I think there are a few bugs that you need to resolve.
What problems is the product solving and how is that benefiting you?
We don’t need to write complex code to create chatbots or AI assistants. With simple drag-and-drop tools and easy navigation, we can create AI agents quickly and without much effort.
jai k.
Highly Informative, Needs Consistent Performance
Reviewed on Jul 29, 2026
Review provided by G2
What do you like best about the product?
I find Kore.AI really informative. I also like that we have conversation analytics that help track and identify where issues might have occurred, allowing us to fix them. Additionally, the initial setup was easy as everything was in place.
What do you dislike about the product?
Sometimes I notice the bot doesn't work properly and doesn't give the expected response.
What problems is the product solving and how is that benefiting you?
I use Kore.AI to build projects with informative conversation analytics that help track and resolve issues efficiently.
Alexandra P.
Easy, Comprehensive, and Highly Recommended
Reviewed on Jul 29, 2026
Review provided by G2
What do you like best about the product?
I like that Kore.AI is easy and intuitive to use. The integration with agents and Search AI is something I really enjoy. I also appreciate that the conversational flow is straightforward, which makes the initial setup easier. It's great to be able to offer different services managed by a chatbot, which really solves many problems for our company.
What do you dislike about the product?
I am frustrated with the integration with Meta for the WhatsApp, Facebook, and Instagram channels, as there are very few supported templates. Currently, there are pre-designed templates for these channels; however, they are limited. The button panels have a maximum of 3 buttons, and I believe some templates are necessary to display the information in a more organized way.
What problems is the product solving and how is that benefiting you?
Kore.AI allows me to offer different services managed from a chatbot, which is easy and intuitive.
Abhishek P.
Effortless Chatbot Development with Kore.AI
Reviewed on Jul 29, 2026
Review provided by G2
What do you like best about the product?
I like Kore.AI's low-code platform, multiple channel deployment, and ease of development. It simplifies chatbot development by providing a single platform to design conversation flows, integrate APIs, deploy across multiple channels, and manage deployed chatbots and voicebots effortlessly. I appreciate the initial setup being straightforward as it comes with predefined dialog tasks. Additionally, in Search AI apps, the ease of crawling a number of websites in minutes is impressive.
What do you dislike about the product?
I think Kore.AI could improve by providing more detailed documentation and more flexibility for chatbot developers, especially for custom integrations and channel-specific debugging.
What problems is the product solving and how is that benefiting you?
Kore.AI simplifies chatbot development by providing a single platform for designing conversation flows, integrating APIs, deploying across channels effortlessly, and managing chatbots. I appreciate its low-code platform, ease of development, and ability to crawl numerous websites quickly in AI apps.
Lian M.
Kore.AI: Easy Integration with Powerful ML Engines
Reviewed on Jul 28, 2026
Review provided by G2
What do you like best about the product?
The Kore.AI is very easy to integrate and ML engines are great thats what I like most about it.
What do you dislike about the product?
No built in testing sandbox from prom iteration
What problems is the product solving and how is that benefiting you?
No need for me to talk to a live person and im most comfortable with interacting with ang AI dmrater than a rral person
Mohammad Umar K.
Improving Workplace Efficiency with Kore.ai
Reviewed on Jul 28, 2026
Review provided by G2
What do you like best about the product?
The best thing about Kore.AI is its no code approach where people can do great things buy just dragging and dropping the needed components and end up with preparing a working solution without getting their hands dirty with any coding
What do you dislike about the product?
The UI could be more intuitive, and the chatbot responses could be more accurate and context-aware for complex queries.
What problems is the product solving and how is that benefiting you?
One of the biggest benefits of Kore.ai is that it provides quick access to information and automates repetitive tasks. This reduces turnaround time, improves productivity, and helps me get things done faster with less dependency on support teams.
Ashutosh S.
Good Integration, Pricing, and Support with Strong AI Features
Reviewed on Jul 28, 2026
Review provided by G2
What do you like best about the product?
The UI/UX feels slow at times, but the integration is good. Overall performance is fine, the pricing is quite good, and support has been good as well. The AI features are also good.
What do you dislike about the product?
The UI/UX feels slow and isn’t good. We need a faster, smoother UI/UX experience.
What problems is the product solving and how is that benefiting you?
conversation with AI agent, freedom to choose LLM model
Marwa k.
Easy, Flexible Automation—Documentation and Onboarding Could Be Better
Reviewed on Jul 28, 2026
Review provided by G2
What do you like best about the product?
Kore.ai is easy to use, flexible, and helps automate tasks efficiently.
What do you dislike about the product?
There isn’t much to dislike, but improving the documentation and onboarding experience would make it even better.
What problems is the product solving and how is that benefiting you?
Kore.ai simplifies AI automation and chatbot development, helping save time and improve efficiency.
Srinivasulu B.
kore.ai: An Intelligent Agentic Platform for Real-Time Learning
Reviewed on Jul 28, 2026
Review provided by G2
What do you like best about the product?
An agentic platform that provides intelligence for AI products, helping AI systems operate and learn in real time.
What do you dislike about the product?
There are no any dislikes about kore.ai.
What problems is the product solving and how is that benefiting you?
We used Kore.ai to address the issue of our support team being overwhelmed by a high volume of repetitive inquiries. By deploying its conversational AI platform, we were able to automate first-level customer interactions and integrate it smoothly with our existing backend workflows. As a result, over 60% of routine questions are now resolved instantly without human intervention. This has significantly reduced customer wait times and freed our staff to focus on more complex tasks.