Sold by: Kore.ai
Deployed on AWS
AI for Process is an AI Agent platform designed to automate knowledge-intensive business processes. By combining deep domain AI agents with robust integration, it streamlines operations, reduces human dependency, and boosts compliance and efficiency. It features Multi-Agent Process Automation for handling complex decisions using structured and unstructured data, and Process-Specific AI Orchestration for customizable workflows aligned with business goals. Its Human-in-the-Loop Framework enables human intervention at key decision points. With Enterprise Integrations, it connects systems via standardized data exchange. Pre-configured templates accelerate setup, while built-in Governance & Compliance ensures transparency and industry-aligned control.
4.6
Overview
AI for Process is a powerful agentic AI platform purpose-built for automating knowledge-intensive tasks across business processes. Designed to streamline complex workflows, AI for Process enables organizations to operate more intelligently, consistently, and efficiently by leveraging the deep domain expertise of specialized AI agents. These agents are equipped to handle nuanced decision-making, integrate seamlessly across systems, and uphold regulatory compliance, all while reducing the need for constant human intervention.
At the core of the platform is Multi-Agent Process Automation, where AI agents apply specialized reasoning to make informed decisions, extract insights from both structured and unstructured data, and execute multi-step workflows while ensuring compliance with business rules. This is particularly valuable in industries where accuracy, regulatory alignment, and operational efficiency are non-negotiable. Process-Specific AI Orchestration enables businesses to customize workflows aligned to their unique objectives. These AI agents act in coordination using triggers, approvals, and contextual understanding to optimize outcomes across departments and teams. With contextual awareness, agentic AI applications ensure alignment between automation and business intent.
The platform incorporates a Human-in-the-Loop Framework to ensure critical decisions still benefit from human expertise. With configurable handoff protocols between AI agents and human experts, it ensures that when needed, AI defers to human judgment with the right context, preserving continuity and confidence in decision-making processes.
Governance & Compliance is built into the foundation of AI for Process. AI for Process ensures that all automation activities are transparent, auditable, and compliant with industry-specific requirements. Built-in verification mechanisms, robust process logging, and business rule enforcement make it easier to meet regulatory standards while maintaining operational excellence.
Highlights
- Multi-agent Orchestration: AI agents that handle knowledge-intensive tasks, applying specialized reasoning to make decisions, extract insights from structured and unstructured data, and execute multi-step workflows while maintaining business rule compliance.
- Process-Specific AI Orchestration: AI agents designed for specific business processes, orchestrating their actions through customizable workflows with appropriate triggers, approvals, and contextual awareness to ensure optimal outcomes in line with business objectives.
- Accelerate Process Automation with Templates: Seamlessly integrate human expertise at critical decision points with configurable handoff protocols between AI systems and human experts, providing appropriate context for decisions while maintaining process continuity.
Details
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Deployed on AWS
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Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
AI for Process Enterprise Support | AI for Process Enterprise Support | $40,000.00 |
AI for Process Non Production Cloud Environment | AI for Process Non Production Cloud Environment | $40,000.00 |
AI for Process AI Agents Enterprise | AI for Process AI Agents Enterprise per AI Agent per year | $10,000.00 |
Dimension | Description | Cost/unit |
|---|---|---|
AI for Process AI Agent Runs Enterprise | AI for Process AI Agent Runs Enterprise - Per Agent Run (API Call) | $0.02 |
1000 GPU Hardware Model Credits | AI for Service - AI GPU Hardware Credits | $1,500.00 |
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Customer reviews
Chetan P.
Powerful Conversational AI Platform with Impressive Enterprise Features
Reviewed on Jan 27, 2026
Review provided by G2
What do you like best about the product?
Kore.AI stands out for its robust and highly customizable conversational AI platform tailored for enterprise use. The best aspect is its low-code/no-code interface, which allows both technical and non-technical users to build intelligent virtual assistants efficiently. The platform supports omnichannel deployment, advanced NLP capabilities, and integrations with major enterprise systems (like Salesforce, ServiceNow, and Microsoft Teams), making it highly versatile.
What do you dislike about the product?
While Kore.AI is a powerful platform, it does come with a few drawbacks. The most notable is its steep learning curve—especially for users who are new to conversational AI or enterprise-level platforms. Despite offering a low-code interface, mastering the full feature set (like advanced NLP configurations, custom integrations, and conversation flows) can take time and often requires technical expertise.
What problems is the product solving and how is that benefiting you?
Kore.AI solves the problem of inefficient, slow, and costly customer and employee support by using conversational AI to automate routine interactions.
You get faster answers, 24/7 support, and smoother interactions with companies—without waiting on a human for simple requests.
You get faster answers, 24/7 support, and smoother interactions with companies—without waiting on a human for simple requests.
Prathamesh P.
Best Conversational Platform with Seamless Integrations
Reviewed on Jan 13, 2026
Review provided by G2
What do you like best about the product?
Kore.AI is best conversational platform available with its own SLM and easy integrations available
What do you dislike about the product?
Kore.AI has to work on its Agentic platform a lot more
What problems is the product solving and how is that benefiting you?
Kore Ai is solving Ai agents and contact centers with enterprise search and NLP
Mariel T.
Perfect AI Solution for BPO Companies
Reviewed on Jan 12, 2026
Review provided by G2
What do you like best about the product?
I really like how Kore.AI provides a precise function in the AI contact center, which replicates the work of a real call center agent step by step. Also, the platform is very user-friendly. We switched from using Genesys to Kore.AI because of its advanced features.
What do you dislike about the product?
None
What problems is the product solving and how is that benefiting you?
I use Kore.AI for an AI contact center. It solves the problem of agent manpower by automating call functions, replicating a real call center agent's work step by step.
Doaa S.
Supportive Instructor and Clear Documentation Make Learning Easy
Reviewed on Jan 09, 2026
Review provided by G2
What do you like best about the product?
1- The professional instructor Suman Gurram is supportive and explains the topic in an easy manner
2- The Kore.AI documentation is understandable and easy to follow in implementation
3 - The recorded sessions are helpful
4- Ease of integration with 3rd party
5- the number of created application is unlimited
6- the trial days are reset with each new application
2- The Kore.AI documentation is understandable and easy to follow in implementation
3 - The recorded sessions are helpful
4- Ease of integration with 3rd party
5- the number of created application is unlimited
6- the trial days are reset with each new application
What do you dislike about the product?
1- in the platform, I can't delete the unused components that I created by mistake or no longer used, such as: node, message, entity ...etc.
What problems is the product solving and how is that benefiting you?
it helps me in creating my first AI agent that understood the conversation and rich of different resources (FAQ, documents, websites and CSV), by this feature my agent will understand the user's intent to rely on AI Fastly and easy
MD Tokon S.
Powerful NLU with Flexible Integration, Some Learning Curve
Reviewed on Jan 07, 2026
Review provided by G2
What do you like best about the product?
I like Kore.AI for its strong capabilities and excellent integration options, which are essential for serious AI automation projects. The powerful NLU ensures accurate understanding of user intent, while the flexible low-code platform makes it easy to build, scale, and deploy enterprise-grade conversational bots quickly with minimal development effort. It also automates support and workflows across channels while seamlessly integrating with enterprise systems. Moreover, using Kore.AI alongside CRM systems, ticketing tools, and internal workflows enhances real-time conversational experiences.
What do you dislike about the product?
Some advanced features have a learning curve for new users, and the documentation should be more transparent and detailed to make onboarding and planning easier. Advanced features would be easier to use with more detailed, use case-driven documentation, clearer examples, and stronger in-product guidance for complex workflows and integration.
What problems is the product solving and how is that benefiting you?
Kore.AI solves the challenge of scaling intelligent conversations by automating support and workflows. Its strong NLU ensures accurate intent understanding, and the low-code platform lets me build and scale complex conversational experiences quickly.