AI For Process
Kore.aiReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
460 reviews
from
External reviews are not included in the AWS star rating for the product.
An interesting experience
What do you like best about the product?
The trainings provided by the instructors were very helpful. The training portal as well was very nice and simple to use and learn. The platform on its own is very nicely built and makes creating bots very streamlined.
What do you dislike about the product?
Some points like, variable naming convention is not supported globally. For example in data tables if we define a variable "account_number" the underscore cant be used in other places such as digital forms which makes development a little tricky.
What problems is the product solving and how is that benefiting you?
Helping creating and managing the SDLC of chatbots
A detailed introspect of kore.ai xo platform
What do you like best about the product?
It is user friendly and a low code platform.
What do you dislike about the product?
The platform sometimes laggs , need to refresh when it laggs most of the time
What problems is the product solving and how is that benefiting you?
Kore.ai is providing an end to end platform with low?no code .It is easy to use and comes in with lot of integration faciliities for the external platforms.
A decent platform for creating new chatbot
What do you like best about the product?
This platform enable us to create a new chatbot which capes to multiple variations of deployment platforms
What do you dislike about the product?
might need more features to be added into chatbot
What problems is the product solving and how is that benefiting you?
provide environment and resources for me to create chatbot
Good platform
What do you like best about the product?
I actually liked using kore.ai for making a chatbot and its pretty simple to use, make on this platform.
What do you dislike about the product?
The site and instructions are pretty good.
What problems is the product solving and how is that benefiting you?
I think its removing the need for learning everything for basic and utilising the basic algos available currently.
Software Engineer
What do you like best about the product?
offers a robust and flexible platform that empowers organizations to create sophisticated conversational experiences, improve customer engagement, and drive operational efficiencies.
What do you dislike about the product?
Initial setup and understanding of the platform's features can be overwhelming, custom integrations might need more effort and specialized skills, potentially limiting non-technical users.
What problems is the product solving and how is that benefiting you?
Problem: High volume of repetitive queries and customer service requests can overwhelm support teams, leading to longer response times and reduced customer satisfaction.
Kore.AI Solution: Kore.ai's chatbots and virtual assistants can handle routine inquiries, provide instant responses, and perform tasks such as answering FAQs, checking order statuses, and processing simple transactions.
Benefit: Reduces the workload on human agents, allowing them to focus on more complex issues, leading to faster response times and improved customer satisfaction.
Kore.AI Solution: Kore.ai's chatbots and virtual assistants can handle routine inquiries, provide instant responses, and perform tasks such as answering FAQs, checking order statuses, and processing simple transactions.
Benefit: Reduces the workload on human agents, allowing them to focus on more complex issues, leading to faster response times and improved customer satisfaction.
My Review
What do you like best about the product?
The feature are the best thing about kore.AI, it provides a lot of features to developers to quickly develop a virtual agent and it is easy to use.
What do you dislike about the product?
The bot builder is a bit laggy, sometimes it does not work so need to do a hard refresh
What problems is the product solving and how is that benefiting you?
Allow clients to better handle their customer queries
Review on Kore AI XO Platform
What do you like best about the product?
The best I like Kore.AI is very easy to implement the Virtual Assistant or Chatbots which can help in customer support. while using this platform, no where i felt like it is tool. It has given feel of Human Interaction. GenAI inbuild capabilities is really helping us to implement the Dialog flows and it is very easy to integrate the other platforms by activate the channels.
What do you dislike about the product?
There is no much of Dislikes, but sometimes the platform is taking more time to reflect the changes.
What problems is the product solving and how is that benefiting you?
Kore.AI is helping us more in customer support to address the complex incidents and best part like about it is Agent Transfer where not only bot interaction we can also connect with live agent. It is really reducing the time of address the end user queries and provide the quick solutions with accuracy.
KoreAI for the Dub
What do you like best about the product?
The claim of KoreAI stands true because being a developer the ease of creating a conversational AI solution was something un-imaginable. The deployment is also very seamless with the ease of integrating and implementing with multiple channels.
What do you dislike about the product?
There are a few bug fixes which can be worked upon, like data check in the forms and compulsory use of scripts while auto populating forms based on context data.
What problems is the product solving and how is that benefiting you?
Instead of writing long tedious code KoreAI provides a very simple low code solution which facilitates for steady creations of virtual assistants.
Challenging
What do you like best about the product?
It is a very noble program and easy to work with.
What do you dislike about the product?
Sometimes the platform does not save some things
What problems is the product solving and how is that benefiting you?
It supports me in solving problems that I may have and thus I don't get so worn out.
Effective Training and Powerful Features
What do you like best about the product?
I like best that Kore.AI offers a user-friendly interface and comprehensive training, guiding users step-by-step through the process of building and deploying conversational AI solutions. The most helpful aspect of Kore.AI is its structured training approach, which includes hands-on exercises and clear guidance from instructors, making it easier to understand and apply the platform's features. The upsides of using Kore.AI include its robust feature set for developing sophisticated virtual assistants, the intuitive interface, and the excellent support and training resources that help users navigate the platform effectively.
What do you dislike about the product?
I dislike that frequently using bookmarks causes them to shift positions, which makes them difficult to manage and edit.
What problems is the product solving and how is that benefiting you?
Kore.AI is solving the problem of developing and managing complex conversational AI systems with ease. Its intuitive interface and comprehensive training streamline the process of building virtual assistants, allowing me to quickly implement advanced features and integrations. This has significantly increased my productivity and ability to deliver sophisticated solutions.
showing 131 - 140