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AI For Process

Kore.ai

Reviews from AWS customer

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External reviews

460 reviews
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External reviews are not included in the AWS star rating for the product.


    Shivani G.

I had user friendly experience with development.

  • November 20, 2023
  • Review provided by G2

What do you like best about the product?
All features like NLP, Entity Exraction, Actions, Customization which required to build exceptional chatbot in one platform.
What do you dislike about the product?
Its quite difficult to manage on local environment. Can not use it offline.
What problems is the product solving and how is that benefiting you?
Reduce time for building complex chatbot


    Jordan Salvador R.

A journey through new technologies

  • November 17, 2023
  • Review provided by G2

What do you like best about the product?
Kore XO Platform provides a very extensive way to deply smart bots into different channel carrying the same experience in all of them. The tools are simple and is a friendly approaching to new conversational agents. Deploying the bot in this channels just need a couple of clicks and let you communicate through whatsapp, web channel, and other services.
What do you dislike about the product?
Maybe documentation could have more friendly examples, videos or guides of using some components.
What problems is the product solving and how is that benefiting you?
Kore lets me automate processes for different customers and requirements


    Computer Software

Kore.ai is a platform where you can build a bot to use in your work.

  • November 12, 2023
  • Review provided by G2

What do you like best about the product?
The way it was developed is easy to use, easy to implement, and easy to integrate.
What do you dislike about the product?
The complexity of the work. If you miss, you won't get to know where the error is!
What problems is the product solving and how is that benefiting you?
Reducing the use of the website. Since we can integrate with Telegram or WhatsApp, and many more. We can ask the bot to book tickets with comparison.


    Computer Networking

quick chatbot solution

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
how quick it was how easy it made the entire process so easy
What do you dislike about the product?
I find nothing dislikable as such it was a amazing tool
What problems is the product solving and how is that benefiting you?
it helped me to create chatbot


    Information Technology and Services

Very innovative platform for Bot development

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
The flawless platform and the tools Kore has developed for bot developlment are really good.
What do you dislike about the product?
Train feature of the platform still needs some more work is my opinion.
What problems is the product solving and how is that benefiting you?
The XO Platform of Kore.AI provides a feature rich environment to create bots.


    Marlene S.

Very friendly platform to create chatbots

  • November 06, 2023
  • Review provided by G2

What do you like best about the product?
It gives you access to create and publish your chat bot by creating it from the platform, you can test and learn. They have a community that has been growing, where there are some frequently asked questions that can be consulted.
What do you dislike about the product?
Sometimes you can get lost in the documentation because there is a lot of it.
What problems is the product solving and how is that benefiting you?
It allows you to create conversations in a simple way, as it is low code it allows you to focus more on solving the rest of the technical problems and Kore takes care of the conversational part.


    Retail

Training is good and helpful

  • November 06, 2023
  • Review provided by G2

What do you like best about the product?
I Like having entire planning, development, testing and publishing as sequence in tool, which helped to go in order.
What do you dislike about the product?
Kore.ai has few bugs in developing dialog tasks.
What problems is the product solving and how is that benefiting you?
It will help in assisting support engineers.


    Computer Software

Koreai review

  • October 10, 2023
  • Review provided by G2

What do you like best about the product?
user friendly UI which saves lot or time
What do you dislike about the product?
Seems like I experienced performnce issue, where my bot build was getting stuck very often
What problems is the product solving and how is that benefiting you?
Virtual assistance via chat or voice


    shyamala s.

Kore ai platform usage review

  • October 09, 2023
  • Review provided by G2

What do you like best about the product?
Good platform for building Conversional bot , with minimal coding and , very good platform support
What do you dislike about the product?
some where need more code suggestions , need more examples by provideing documentaion is good
What problems is the product solving and how is that benefiting you?
building bot very quick and minimal coding


    Computer Software

Kore.AI is the future

  • October 09, 2023
  • Review provided by G2

What do you like best about the product?
Great development experience with various channels. One portal for easy development and implementation, integration testing and user experience
What do you dislike about the product?
Works only with Javascript. Concepts that Kore.AI is built on is easy, but we need to familiarize ourselves to the concepts.
What problems is the product solving and how is that benefiting you?
Seamless integration on multi channels