AI For Process
Kore.aiReviews from AWS customer
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Great Product to work on
What do you like best about the product?
Everything, it is very simple to use and easy to implement .
What do you dislike about the product?
Nothing, overall a great product to look forward too, there is continuous improvement.
What problems is the product solving and how is that benefiting you?
We are using for ITSM and also for CRS.
User friendly and smart bot
What do you like best about the product?
Platform is user friendly and easy to implement. Very good documentation available and other means to measure the performance of the bot on timely basis are available.
What do you dislike about the product?
Nothing in particular, overall a good product.
What problems is the product solving and how is that benefiting you?
Currently using it for ITSM which is integrated with Service now. This has reduced the traffic to live agent and serves as self service guide for most of the critical use cases.
OUTRAGEOUS
What do you like best about the product?
It's wonderful machine learning model, and it has various features to help interact with users, one of the best in quality of services provided to the clients.
What do you dislike about the product?
Nothing everything I experienced is the best in class there aren't particular reasons for disliking this and every one who needs bots must try this and then compare then on
What problems is the product solving and how is that benefiting you?
They work on NLP and semantic analysis, which better understands the user utterance and reacts to it according, we have trained more than 10k utterances to the bot, and the bot still works efficiently
Absolute delight to use
What do you like best about the product?
User-friendly, easily accessible, and easy maintenance
What do you dislike about the product?
There is nothing to dislike about kore ai platform.
What problems is the product solving and how is that benefiting you?
Kore AI helps with IT solutions. It is beneficial as the solution for my problem is available in the bot itself
AI driven Human Bots
What do you like best about the product?
Bots can be tweaked as per the demand of languages.
It has pre-built solutions like HR ASSIST, IT ASSIST and lot many more assistants to streamline the process.
It has pre-built solutions like HR ASSIST, IT ASSIST and lot many more assistants to streamline the process.
What do you dislike about the product?
Nothing, i guess the costing gets unaffordable for the Indian clients.
That way its expensive but I guess worth it.
That way its expensive but I guess worth it.
What problems is the product solving and how is that benefiting you?
Its coming with AI driven voice solutions and bots are very interactive and it feels like talking to human bots.
It has replaced customer care team of lot many enterprises.
It has replaced customer care team of lot many enterprises.
Easy to develop Chatbots and Developer friendly.
What do you like best about the product?
Kore.ai platform easy to develop chatbots using the drag and drop tool. Using the tool quickly build, test and release the usecases into production and it's provide the metrics to improve the customer experience.
What do you dislike about the product?
Kore.ai don't have UI based integrations with third party applications and still need to improve on extracting FAQ's from documents.
What problems is the product solving and how is that benefiting you?
Kore.ai automate the repeated customer questions and it's help us to reduce the contact center costs.
Kore.ai Experience Optimization Platform
What do you like best about the product?
User-friendly platform and it is easy to build a workflow for the different use case
What do you dislike about the product?
I have not seen anything as such still now
What problems is the product solving and how is that benefiting you?
Kore.AI solving business problems which every user essentially requires in life
No code feature of XO platform really works
What do you like best about the product?
The product provides easy-to-use bot builder functionality.
NLP testing and training more developer friendly
NLP testing and training more developer friendly
What do you dislike about the product?
Need a more ready made connectors with third party tools
What problems is the product solving and how is that benefiting you?
IT related problems solving and it will help to solve the user queries in quicker way
Awesome Platform (XO)
What do you like best about the product?
I really liked the NLP Analysis Section & Utterance Testing Features a lot as it helps to understand the training requirements of the bot.
What do you dislike about the product?
Nothing as of now. Will Keep you posted if anything comes up
What problems is the product solving and how is that benefiting you?
I'm Benefiting with development conversention flows
Kore.ai platform is working really good
What do you like best about the product?
The developer-friendly platform which helps developer to create Bot with minimum code.
What do you dislike about the product?
Nothing to dislike. I was working as developer and its working fine
What problems is the product solving and how is that benefiting you?
Low code no code is te future. Its saves the time and built best Bot apps
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