Reviews from AWS customer

2 AWS reviews
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External reviews

391 reviews
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External reviews are not included in the AWS star rating for the product.


    Computer Software

Crossbeam Makes Partner Overlap Insights Fast and Secure

  • May 12, 2026
  • Review provided by G2

What do you like best about the product?
I’ve been using Crossbeam to manage and analyze our partner ecosystem, and it’s become an essential tool for uncovering account‑level insights. The platform makes it easy to see overlapping customers and prospects with our partners while keeping sensitive data private, which is a huge time‑saver compared to manual spreadsheets or one‑off integrations.
What do you dislike about the product?
It took me a little time to learn, but once I got the hang of it, it was easy to navigate.
What problems is the product solving and how is that benefiting you?
Crossbeam is solving the problem of siloed partner data and the manual work of figuring out where our accounts overlap with partners.


    Manufacturing

Incredibly Easy Setup, Use and Share, with Knowledge-Rich Libraries

  • May 11, 2026
  • Review provided by G2

What do you like best about the product?
Incredibly easy to set up, use and share. A ton of knowledge in the libraries for all different angles needed, working with partners, setting up, account planning, etc.
What do you dislike about the product?
Account level visibility outside of reportings would be useful to have.
What problems is the product solving and how is that benefiting you?
Crossfunctional visibility, speed to market, speed to collaboration, speed to value for partnerships.


    Lorna L.

Quick, Simple, and Modern UI That Eliminates Manual Account Mapping

  • May 11, 2026
  • Review provided by G2

What do you like best about the product?
Its so quick and simple to use. Clean modern UI, not to mention it removes the pain of manual account mapping!!
What do you dislike about the product?
When partners connect but don't share the details. It's frustrating to see 567 overlapping customers when you can't see who they are.
What problems is the product solving and how is that benefiting you?
Overlapping customers and joint opportunities make it much easier to collaborate across the ecosystem


    Danit G.

Easy Insights and Smooth Partner Collaboration

  • May 11, 2026
  • Review provided by G2

What do you like best about the product?
the easy way to get insights and co work with partners
What do you dislike about the product?
sometimes you need to re-do actions like view permissions
What problems is the product solving and how is that benefiting you?
It helps me plan co-marketing with partners, and it also helps me avoid overlapping outreach to partners’ prospects.


    Joseph M.

Great for Partner Account Mapping, but HubSpot Integration Limits Full In-App Use

  • May 11, 2026
  • Review provided by G2

What do you like best about the product?
Crossbeam is great for account mapping and for working with my partners to uncover hidden GTM opportunities.
What do you dislike about the product?
This isn’t so much an actual product-related issue with Crossbeam itself, but we do run into some limitations because of our integration with HubSpot. Since the data doesn’t flow both ways, we still end up relying on a lot of Excel sheets. It would be better if we could fully use everything within Crossbeam, although that may be on our side.
What problems is the product solving and how is that benefiting you?
Unlocking GTM overlaps across our partners.


    Information Technology and Services

Easy UI and Seamless Real-Time CRM Sync for Partner Collaboration

  • May 11, 2026
  • Review provided by G2

What do you like best about the product?
The UI is easy to navigate, and the sync with the CRM is seamless and real-time. It’s especially useful when we need to collaborate with our partners on shared customer opportunities or prospecting. Also very helpful internally to convince sales team on who to work with as a strategic partners.
What do you dislike about the product?
Not all users have access to exporting data as a spreadsheet (in my company, access isn’t granted to everyone).
What problems is the product solving and how is that benefiting you?
Update the spreadsheet every time I work with partners on specific accounts. Saving my time significantly.


    Alon S.

The Missing Piece in Every Tech Partnership

  • May 09, 2026
  • Review provided by G2

What do you like best about the product?
it is the missing part of every tech partnership
What do you dislike about the product?
No MCP and easy export to compare data and coverage
What problems is the product solving and how is that benefiting you?
Visibility, opportunity level


    Information Technology and Services

Trusted Partner Visibility That Accelerates Engagement

  • May 08, 2026
  • Review provided by G2

What do you like best about the product?
its ability to create trusted visibility between partners without requiring heavy manual coordination or spreadsheet-based account mapping. From a Partner Operations perspective, it helps accelerate partner engagement by quickly identifying customer overlap, validating existing relationships, and improving collaboration between sales and partner teams.
What do you dislike about the product?
From an operational perspective, there are also opportunities to improve usability and administration. I cannot have reports unless I ask them to Shana or Antoine on Usage
What problems is the product solving and how is that benefiting you?
The platform has strong potential to reduce manual operational effort while enabling faster and more data-driven partner motions across the business.


    Glen T.

Easy-to-Use Layout That Quickly Highlights Collaboration Opportunities

  • May 08, 2026
  • Review provided by G2

What do you like best about the product?
Ease of use and the simple layout that allow you to see very quickly, where the biggest opportunities for collaboration lie.
What do you dislike about the product?
Difficult to share all of the insights with partners; the views I can see are great, but the list views are difficult to share when I've customised them and I tend to find I have to export the results to Excel first and share them that way.
What problems is the product solving and how is that benefiting you?
Helping us to identify partner organisations that have a base of customers we can work together on to identify new opportunities to grow our mutual customer base. It means I can spend more time with the biggest opportunities.


    Logistics and Supply Chain

Crossbeam Delivers Valuable Partnership Insights for Our Logistics Vendors

  • May 08, 2026
  • Review provided by G2

What do you like best about the product?
Crossbeam really helps our organisation to gain insights in the partnerships we make with various vendors in the logistical arena
What do you dislike about the product?
Nothing at the moment. we are very happy with this solution
What problems is the product solving and how is that benefiting you?
It gives us instant insight if a new partnership will become meaningful or not