Smartling LanguageAI Platform
Smartling, Inc.Reviews from AWS customer
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A great company to work for with good pay, manageable deadlines and nice PM's.
What do you like best about the product?
I really like the AI translations that they do. They improve the workflow a lot and is much faster than traditional translation, without it being paid way less, like most other agencies.
What do you dislike about the product?
Their review phase is odd. It feels very hard to know what you have done wrong in a given translation as the reviewer is responsible for giving examples, without you easily being able to connect it to each segment in the translation.
What problems is the product solving and how is that benefiting you?
It improves my workflow with their AI integration. It is not using an LLM or similar (as far as I am aware) but rather some intelligent translation software.
Gets the job done fast, even if some features feel limited
What do you like best about the product?
The editor is clean, loads fast. It allows me to begin working immediately without unnecessary technical friction. It is intuitively designed, with a clean layout that facilitates focus on the text rather than the tool. the in-context preview make UI strings way less guessy.
The reviewer functionality is well thought out. Comments, mentions, and edit suggestions integrate seamlessly into the workflow, enabling efficient collaboration with other linguists and project managers.
QA checks catch the usual landmines (placeholders, numbers, punctuation) without getting in the way of the linguist.
The auto-propagation of identical strings significantly reduces repetitive work and increases overall efficiency.
Glossary suggestions appear promptly, and the concordance search is particularly effective when I need to maintain tonal or stylistic consistency across projects.
Overall, Smartling provides a stable, efficient environment that supports both productivity and linguistic quality.
The reviewer functionality is well thought out. Comments, mentions, and edit suggestions integrate seamlessly into the workflow, enabling efficient collaboration with other linguists and project managers.
QA checks catch the usual landmines (placeholders, numbers, punctuation) without getting in the way of the linguist.
The auto-propagation of identical strings significantly reduces repetitive work and increases overall efficiency.
Glossary suggestions appear promptly, and the concordance search is particularly effective when I need to maintain tonal or stylistic consistency across projects.
Overall, Smartling provides a stable, efficient environment that supports both productivity and linguistic quality.
What do you dislike about the product?
In some cases, the availability of contextual information is limited. Missing screenshots, incomplete metadata, or lack of detailed source notes make it more challenging to deliver precise translations, particularly for UI strings or marketing content.
The absence of an offline working mode can also be limiting, especially when internet connectivity is unstable.
The absence of an offline working mode can also be limiting, especially when internet connectivity is unstable.
What problems is the product solving and how is that benefiting you?
By centralizing projects in a single platform, it removes the need for constant file transfers, version control checks, and manual updates. This streamlined process ensures that I am always working with the latest source content and avoids duplication of effort.
Automated QA checks further reduce the risk of errors in formatting, placeholders, and numbers, which in turn shortens review cycles and increases quality.
The platform also facilitates collaboration. Project managers, translators, and reviewers can interact in real time through comments and suggestions, which reduces miscommunication. With context previews Smartling also addresses a common challenge for linguists working with UI and digital content, ensuring that translations are accurate, concise, and user-friendly.
Automated QA checks further reduce the risk of errors in formatting, placeholders, and numbers, which in turn shortens review cycles and increases quality.
The platform also facilitates collaboration. Project managers, translators, and reviewers can interact in real time through comments and suggestions, which reduces miscommunication. With context previews Smartling also addresses a common challenge for linguists working with UI and digital content, ensuring that translations are accurate, concise, and user-friendly.
Incredible software
What do you like best about the product?
The translation memory as well the AI used to translate some documents are amazing. It is night and day with translation software from 10 years ago.
What do you dislike about the product?
This is a very minor complaint, but scrolling down should be easier.
What problems is the product solving and how is that benefiting you?
Smartling helps me translate documents sentence by sentence and the translation memory allows me to remain consistent with terminology from one job to another for the same client.
Smartling is a very friendly and high-quality CAT tool I highly recommend.
What do you like best about the product?
I have experience with various computer-aided translation (CAT) tools, and I consider Smartling to be among the best available. It allows you to easily see who translated each segment and whether a segment's translation has already been approved.
What do you dislike about the product?
Up to this point, I haven't come across anything that I dislike.
What problems is the product solving and how is that benefiting you?
Ease of finding previously translated and approved terms or phrases.
I use Smarlting everyday for work with different clients and it is a useful and easy CAT tool to use
What do you like best about the product?
I like how I can have an overview of all projets available to be assigned, but also which ones are late in terms of delivery.
The Styleguide always being availale is also a great help.
The Styleguide always being availale is also a great help.
What do you dislike about the product?
We don't receive notifications when projects are canceled and that leads to confusion on our part sometimes.
What problems is the product solving and how is that benefiting you?
It has a very comprehensive dashboard where we can easily see all projects based on our needs (available to claim, late deliveries, which ones are coming up next etc). Other CAT Tools don't have that.
A steadily evolving useful tool
What do you like best about the product?
I appreciate that the payments are on time.
What do you dislike about the product?
Not convenient to check all the past translation/record for my project, or at least not obvious to manuever. Also, the AI translations are inconsistent in the same task; I usually had to do a search and unify the expressions/terms.
What problems is the product solving and how is that benefiting you?
Smartling utilizes AI to do the first round of translation, and the goal is to shorten my work time.
Less and less work
What do you like best about the product?
I liked that there were steady workloads every day and good communication with PMs. Now there is much less work.
What do you dislike about the product?
Although it's good to keep up with the use of AI, I usually prefer to decide for myself whether I want to use it. I wanted to be able to delete all the AI at once in a job, but that's not possible. I have to delete it, each line separately.
What problems is the product solving and how is that benefiting you?
It’s using AI, but I’m not sure it’s benefiting me anymore.
Professional, helpful, reliable and on time payments
What do you like best about the product?
Smartling has a very professional translation platform that is easy to work on. The project managers are responsive, helpful and I always get my payments on time.
What do you dislike about the product?
Nothing to dislike about. Everything is great with Smartling.
What problems is the product solving and how is that benefiting you?
Smartling helps making the translation process more effective. Linguists can post queries right on the platform and answers are notified when available.
My working relationship with Smartling is everything I could ask for as a freelancer
What do you like best about the product?
As an English-Spanish freelance translator, what I like the most about working with Smartling is the freedom that we have to communicate directly with account owners and managers to raise issues when things aren't clear enough or context is missing, suggest potential source changes, track client preferences straight with the relevant parties, etc.
Smartling trusts its external linguists to be involved in the accounts they work with, thus being able to make the best decisions possible for the final product.
Moreover, the PM team is always at our beck and call to provide support.
Smartling trusts its external linguists to be involved in the accounts they work with, thus being able to make the best decisions possible for the final product.
Moreover, the PM team is always at our beck and call to provide support.
What do you dislike about the product?
I cannot really thing of anything worth mentioning. I am greatly appreciative of the Smartling team and the way they operate, and, also, super comfortable working with them.
What problems is the product solving and how is that benefiting you?
I work externally for Smartling as a freelance English-Spanish translator, so there isn't really anything Smartling helps me solve. What I can say, though, is that it is a very user-friendly, all-in-one platform that works fast and smoothly.
Great localization platform for smooth and efficient workflows
What do you like best about the product?
Smartling features a straight forward and easy to use user interface, which streamlines the entire localization process. It also reduces the back and forth with the provider and/or client, which frees up more time for providing quality localization work. Another plus is their responsive team, which is always there, should there be questions or issues. Overall, probably the best in the industry.
What do you dislike about the product?
Nothing to complain about and a definite recommendation
What problems is the product solving and how is that benefiting you?
Streamlining localization processes
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