Sold by: Smartling, Inc.
Deployed on AWS
Hundreds of companies rely on Smartling's LanguageAI platform to accurately translate and localize content into any language and any media at scale.
4.4
Overview
Smartling's LanguageAI platform is revolutionizing the translation and localization of the world's digital content.
Named as the top translation management system by CSA Research and by users on G2, Smartling harnesses AI and machine learning to enable the automation of workflows, integrates seamlessly with existing tech stacks, and measures and improves translation quality at enterprise scale for a fraction of the cost of traditional translation.
Smartling is the platform of choice for hundreds of B2B and B2C brands, including IHG Hotels & Resorts, Shopify, Pinterest, State Farm, British Airways, and Lyft. Smartling is a global team headquartered in New York City with an office in Dublin.
For custom pricing, EULA, or a private contract, please contact awsmarketplace@smartling.com , for a private offer.
Highlights
- Smartling TMS: Our turnkey translation management system (TMS) offers everything enterprises need for translation and localization. Get all-in-one access to workflow automation, translator tools, translation management, reporting, and a full suite of translation solutions (including machine translation and AI-powered translation).
- Smartling Automation: We offer multiple connectivity choices to help our customers achieve 99.9% content ingestion automation. Connect with your existing tech stack via customizable API, a connector ecosystem with 50+ integrations, and our best-in-class translation proxy solution - the Global Delivery Network.
- Smartling LanguageAI: Smartling provides a number of integrated solutions to embed generative AI and machine learning into your translation workflow. Our AI-Powered Human Translation offering delivers human-quality translation at half the cost and twice as fast as traditional approaches.
Details
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Delivery method
Deployed on AWS
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Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Smartling LanguageAI Platform | Variable licensing fees, please contact awsmarketplace@smartling.com | $49,000.00 |
Dimensions summary
This listing uses a single contract dimension billed in units. You pay variable licensing fees, so there is no fixed public rate on the table. Instead, you contact the vendor to size your needs. Pricing depends on the type of translation you choose, the volume of content, and how automated you want your workflow. Because costs are quoted per engagement, the vendor scopes your content, languages, and workflows before setting the fee. To get a rate, reach out to awsmarketplace@smartling.com for a tailored quote based on your usage.
Top-of-mind questions for buyers
Translation volume drives units, measured per word of content. Pricing scales with the type of translation you select and how automated your workflow is. The vendor sizes your content, languages, and workflows to set the licensing fee, so units reflect your actual translation throughput rather than a fixed seat count.
Three factors combine: the translation method you choose, the volume of content, and how much automation you use. Automated machine translation costs less per word than blended AI translation, and human-verified translation costs more per word. Higher content volume raises the total. The vendor scopes all three before quoting.
Machine and AI translation meter per word with no human step, giving lower per-word rates and faster delivery. AI Human Translation adds a human validation layer on top, raising the per-word cost and delivery time. You pick the method per content type, so cost tracks the quality level you need.
www.smartling.com+1
Helpful?
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Smartling Support
Smartling provides support to help customers get the most out of the LanguageAI platform. For assistance with using the platform, troubleshooting issues, please visit the Smartling Help Center at https://help.smartling.com/hc/en-us .
Security and Compliance
Smartling maintains certifications independently audited to protect your data at every layer:
- SOC 2 Type II
- HIPAA
- PCI DSS Level 1
- GDPR compliant
- HITRUST e1
- ISO 27001, ISO 42001:2023 (AI Management Systems)
- ISO 17100, ISO 13485, ISO 9001:2015, ISO 18587
Smartling uses Amazon Web Services locations across the globe to house customer data. Customers retain full ownership of translation memories, glossaries, and translated content -- exportable at any time with no vendor lock-in.
Contact
For custom pricing, private contracts, or general inquiries, please email awsmarketplace@smartling.com .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Computer Software
Not User-Friendly: Complicated Workflow, No Support, and Unclear Documentation
Reviewed on Nov 06, 2026
Review provided by G2
What do you like best about the product?
not like it. its not a user friendly tool
What do you dislike about the product?
There is no support and the documentation isn’t clear. Overall, it’s a very user-unfriendly tool and feels unnecessarily complicated for what should be an easy job to do.
What problems is the product solving and how is that benefiting you?
Hasn't benefit me at all, they are many problems I can't solve but I guess the best thing about Smartling is the memory
Paula M.
Easy to Navigate and Time-Saving, with Room for Improvement
Reviewed on Nov 04, 2026
Review provided by G2
What do you like best about the product?
I find Smartling easy to navigate and straightforward, not overly complex, and quite efficient. The pre-populated segments are very useful and save a lot of time. I also like the save page feature because I don’t have to save every individual segment, which saves time too. It’s very user friendly, didn’t take too long to get to know, and the filters, different views, and search are easy to find. I think it’s a good tool, and I’m very happy to use it.
What do you dislike about the product?
I wish I could confirm multiple segments at once. Right now, I can only confirm individual segments or the entire page, and it would be useful to select similar segments and confirm them as a block. I also find it annoying that Smartling frequently gives me capitalization consistency errors when there isn’t a capitalization error. I’m not sure whether it’s a glitch, but it happens quite a lot.
What problems is the product solving and how is that benefiting you?
I use Smartling as the platform my clients use to provide work to me.
Katarina A.
QA and Preview Features That Make Translating Easier
Reviewed on Nov 04, 2026
Review provided by G2
What do you like best about the product?
The QA feature and the preview feature which helps a lot when translating.
What do you dislike about the product?
Sometimes the QA report contains too many false positives which makes it hard to spot the true ones.
What problems is the product solving and how is that benefiting you?
Fast easy access to translation in the end clients own context, makes it easier to choose the right translation for the actual use of the text.
Mohd U.
Smartling Streamlines Translation Projects with a User-Friendly CAT Tool
Reviewed on Nov 04, 2026
Review provided by G2
What do you like best about the product?
What I like best about Smartling is its user-friendly CAT tool, efficient translation management features and well-organised workflow. The platform makes translation, editing and review tasks easier and more streamlined. I particularly appreciate its translation memory, terminology management and quality assurance features, which help maintain consistency and improve productivity. Having worked with Smartling for the past four years, I have found it to be a reliable and effective platform for managing translation projects.
What do you dislike about the product?
Although Smartling is a very useful platform, there is still room for improvement. At times, the platform can be slow, especially when working with large projects or multiple segments. Some features could also be made more flexible and intuitive to improve the overall user experience. Improving loading times and optimising the workflow would make the platform even more efficient for translators and reviewers.
What problems is the product solving and how is that benefiting you?
Smartling simplifies translation management by providing an organised workspace with translation memory, terminology management and QA tools. It saves time, improves consistency and makes translation and review tasks more efficient.
Piyush K.
Easy to Use, with Helpful Translation Memory and Glossary Tools
Reviewed on Nov 04, 2026
Review provided by G2
What do you like best about the product?
It is easy to use and provides easy reference as translation memory are available. The glossary, history, and other details sections are also useful.
What do you dislike about the product?
Most of the features are good. It would be more useful if glossary references were flashed anywhere on the webpage during translation.
What problems is the product solving and how is that benefiting you?
Translation memory is available, which is useful for maintaining consistency in wording and translation style. References can be easily found.