Sold by: Smartling, Inc.
Deployed on AWS
Hundreds of companies rely on Smartling's LanguageAI platform to accurately translate and localize content into any language and any media at scale.
4.4
Overview
Smartling's LanguageAI platform is revolutionizing the translation and localization of the world's digital content.
Named as the top translation management system by CSA Research and by users on G2, Smartling harnesses AI and machine learning to enable the automation of workflows, integrates seamlessly with existing tech stacks, and measures and improves translation quality at enterprise scale for a fraction of the cost of traditional translation.
Smartling is the platform of choice for hundreds of B2B and B2C brands, including IHG Hotels & Resorts, Shopify, Pinterest, State Farm, British Airways, and Lyft. Smartling is a global team headquartered in New York City with an office in Dublin.
For custom pricing, EULA, or a private contract, please contact awsmarketplace@smartling.com , for a private offer.
Highlights
- Smartling TMS: Our turnkey translation management system (TMS) offers everything enterprises need for translation and localization. Get all-in-one access to workflow automation, translator tools, translation management, reporting, and a full suite of translation solutions (including machine translation and AI-powered translation).
- Smartling Automation: We offer multiple connectivity choices to help our customers achieve 99.9% content ingestion automation. Connect with your existing tech stack via customizable API, a connector ecosystem with 50+ integrations, and our best-in-class translation proxy solution - the Global Delivery Network.
- Smartling LanguageAI: Smartling provides a number of integrated solutions to embed generative AI and machine learning into your translation workflow. Our AI-Powered Human Translation offering delivers human-quality translation at half the cost and twice as fast as traditional approaches.
Details
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Delivery method
Deployed on AWS
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Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Smartling LanguageAI Platform | Variable licensing fees, please contact awsmarketplace@smartling.com | $49,000.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Support details - For support, please reach out to Smartling using the link below:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
Nishanth N.
Efficient Translation with Seamless GitHub Integration
Reviewed on May 08, 2026
Review provided by G2
What do you like best about the product?
I like the integrations Smartling has with GitHub and the flows they integrate into our processes. It's the best part because it allows us to seamlessly integrate our software flows with Smartling, saving time that would otherwise be spent on custom software and manual jobs. A GitHub pull request is automatically created, and the Smartling API supports that process.
What do you dislike about the product?
The dashboard and the smartling jobs and configurations can get a little bit tedious and could be simplified. The documentation can be a little bit better.
What problems is the product solving and how is that benefiting you?
Smartling makes translations easy. User-facing text in our apps is seamlessly translated and integrated into workflows. With the GitHub integration, it automates tasks that would otherwise require manual input, saving time and effort.
Igor K.
Visual Translating Power, Setup Overwhelms
Reviewed on May 06, 2026
Review provided by G2
What do you like best about the product?
I really like that Smartling allows translators to see exactly how their strings look, which eliminates blind translating.
What do you dislike about the product?
The initial setup and configuration of advanced workflows can be overwhelming. I found it quite difficult.
What problems is the product solving and how is that benefiting you?
I use Smartling for translating and it lets translators see exactly how their strings look, which eliminates blind translating.
Lukas B.
Seamless Multilingual Integration, Excellent Support
Reviewed on May 05, 2026
Review provided by G2
What do you like best about the product?
I really value Smartling for its translation quality and GDN capabilities, which we used for our primary informational and sales websites. I appreciate how it allows for near-real-time translations of English source content into more than 15 languages without the need for coding additional pages. Smartling's framework and UI are very well developed, which makes it a premium product. The support team is very attentive and helpful at all times, and the client service teams are excellent. The drag-and-drop interface for documents is also very convenient.
What do you dislike about the product?
We did struggle a bit with form fields and random data being consumed by Smartling; and nailing down the specific rules for each page code / use-case was difficult, but we figured out everything eventually. Also the overall cost is premium-tier, and overages can add up, so be sure to align your project and budget with their team to avoid surprises.
What problems is the product solving and how is that benefiting you?
Smartling enables near-real-time translation into 15+ languages without coding extra pages, enhancing our primary informational and sales websites.
Laura S.
Efficient Localization with Room for UI Improvement
Reviewed on May 05, 2026
Review provided by G2
What do you like best about the product?
I like the ability to choose the level of human involvement in Smartling. I find Smartling's transcreation service a valuable offering because it gives us access to native speakers who are thoughtful about how to convey the meaning of the text without getting stuck on a literal translation that might not be appropriate.
What do you dislike about the product?
The dashboard interface could be more aesthetically pleasing. It sometimes requires more clicks than we'd think necessary to drill down to the info we want. The setup isn't 100% intuitive. More importantly, the process of creating a library of strings from previously translated materials was opaque and cumbersome.
What problems is the product solving and how is that benefiting you?
Smartling provides fast, reliable localization in multiple languages, crucial for our marketing materials. It offers valuable transcreation services with native speakers, ensuring textual meaning is conveyed thoughtfully.
Retail
Easy to Use, but Poor Support, Surprise Fees, and Translation Errors
Reviewed on May 05, 2026
Review provided by G2
What do you like best about the product?
platform is fairly easy to use, but that's about it. I've not had a great experience overall.
What do you dislike about the product?
The customer service has not been to the standard we were hoping for. We've had to spend a lot of time arguing with our reps to get what we need or what was promised. When we moved from basic to enterprise we were also not informed about 10% project management fees.
Translations are not always accurate - many times things are wrong. Once a project was translated into the wrong language and not what we requested. Many other times we're needing to have internal reviewers make a lot of edits that their human reviewers missed.
UX is not the most modern looking and is not entirely user friendly. Difficult to manage projects that are uploaded but not submitted, and hard to check/assess if all lines have been picked up by their AI when dealing with larger files.
Translations are not always accurate - many times things are wrong. Once a project was translated into the wrong language and not what we requested. Many other times we're needing to have internal reviewers make a lot of edits that their human reviewers missed.
UX is not the most modern looking and is not entirely user friendly. Difficult to manage projects that are uploaded but not submitted, and hard to check/assess if all lines have been picked up by their AI when dealing with larger files.
What problems is the product solving and how is that benefiting you?
It's helpful to be able to manage multiple languages in one upload and to have the approved library to auto translate, but overall it's caused more problems than it's solved with the errors in translation that need to be reviewed and fixed by our team.