Smartling LanguageAI Platform
Smartling, Inc.Reviews from AWS customer
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User friendly CAT tool that speeds up the workflow
What do you like best about the product?
Very user friendly CAT tool with most of the features you need. I have been using Smartling on a day to day basis for the last 3 years, and I'm very happy with how easy it is to use and how well it performs.
What do you dislike about the product?
The preview function doesn't always show the relevant strings or sometimes doesn't work as expected.
What problems is the product solving and how is that benefiting you?
It speeds up the workflow with helpful MT and AI translations alongside TM matches, propagating all segments in a way that some CAT tools doesn't.
Excellent platform and company
What do you like best about the product?
I've been working with Smartling as a linguist for almost two years and I'm extremely satisfied with the collaboration. The platform works great and they pay in a timely manner. I would definitely recommend working with them to other colleagues.
What do you dislike about the product?
So far I don't have anything negative to say about Smartling.
What problems is the product solving and how is that benefiting you?
I work on several accounts on Smartling, and the work is very well organized thanks to TMs, glossaries and style guided available directly in-platform.
AI-assisted powerful tool that is easy to use
What do you like best about the product?
The user interface is simple and intuitive. I especially like the automated feature that streamlines the workflow among translators, reviewers, and proofreaders.
As a supplier, I receive a continuous flow of work and punctual payment. Their vendor managers are supportive.
As a supplier, I receive a continuous flow of work and punctual payment. Their vendor managers are supportive.
What do you dislike about the product?
I wish there were more flexible payment options.
What problems is the product solving and how is that benefiting you?
Smartling is a powerful tool and streamlines localisation processes in innovative ways. That helps suppliers like me leverage AI features, and the streamlined workflow saves a great amount of time.
An excellent client with excellent software
What do you like best about the product?
I have been using Smartling for over 10 years and have been a vendor for over 5 years. I have used countless CAT tools throughout my career, and I have to say that Smartling has always been one of the best, if not the absolute best, and I am not at all surprised that it is so widely used. As a supplier, I appreciate the excellent support and thoughtful project management, which makes our collaboration a breeze. And their machine-translation engine is one of the very best, too.
What do you dislike about the product?
Occasional authentication issues when opening multiple tasks simultaneously, but these are very rare (and I am being a stickler here).
What problems is the product solving and how is that benefiting you?
It provides all the tools and procedures needed to support the translation process, so I can focus on the content without distractions.
A Reliable and User-Friendly Translation Platform
What do you like best about the product?
I have been using Smartling for the past three years, and it has consistently proven to be a reliable and user-friendly platform. Everything is easy to access, and the interface makes navigation smooth and intuitive. One of the features I appreciate the most is the seamless integration of machine translation, which saves a lot of time while still allowing for high-quality output. The platform also provides a very clear overview of completed work and invoices, which makes project tracking and reporting straightforward. Overall, Smartling has made my daily work much more efficient, and I truly value how well it balances simplicity with powerful functionality.
What do you dislike about the product?
There’s nothing I particularly dislike about Smartling at the moment.
What problems is the product solving and how is that benefiting you?
Smartling makes my translation process faster and more efficient, while still helping me ensure the highest quality. It also allows me to easily check and maintain the quality of translations across the whole team, which improves consistency and overall results.
Working with jobs made easy
What do you like best about the product?
Jobs are sent directly to your account and you can start working on them whenever they become available without any complicated process of approving jobs. The use of platform is easy and straightforward.
What do you dislike about the product?
It is not guaranteed that you have jobs available. Sometimes you may get "too" much work with a very short deadline, but often it happens that you don't have any jobs.
What problems is the product solving and how is that benefiting you?
Sometimes a lack of work. Solution: Send more clients/jobs those who have worked a long time so that there was more regular work.
Intuitive and user-friendly
What do you like best about the product?
The tool is very simple and straightforward, hence, user-friendly. It contains all the features that are needed in localization, so the dashboard is not confusing or visually contaminated as in other CAT tools.
What do you dislike about the product?
Sometimes the TM panel at the right does not show the latest entries stored in the TM and you need to go to the TM section and perform the search there to get the most up-to-date strings.
What problems is the product solving and how is that benefiting you?
Ease of use and straightforwardness. No unnecessary features distracting the sight.
Smartling leads the AI translation revolution in quality, technical expertise and dedicated support
What do you like best about the product?
Using the platform for many years, Smartling has made the usefulness and necessity of AI-powered translation apparent through intuitive systems and advanced support for almost any file type. I'd certainly recommend it to any potential client that wants to leverage powerful support for their localization needs.
What do you dislike about the product?
Some file types are not often parsed comprehensibly and awkward line breaks can lead to truncated strings that are very hard to parse, especially when dealing with APAC languages etc. Investing time in cleaning up source files and making sure all context is communicated beforehand goes a long way in ensuring a quality final output. Glossaries and other linguistic assets are also a must in this regard.
What problems is the product solving and how is that benefiting you?
As a localization manager Smartling is an amazing tool for managing localization across many countries and locales, and as a Japanese to English translator, the opportunity to engage with the product directly on JP-EN jobs has shown the high-quality final output it creates on many occasions – certainly look forward to more!
Firsthand witness to translation process transformed over 8 years as an EN-ES translator
What do you like best about the product?
Having their own development team means that they are always there to help if some feature is not working as expected and they are open to suggestions to make the translation workflow smoother.
I've been translating with them for 8 years now and I use the platform on daily basis. It's pretty straightforward and, since it's web-based, no instalation is necessary.
Even though you cannot translate from a smartphone, I'm still able to do the rest of the actios, such as check the list of current jobs, accept the jobs available, see an estimate of the words to translate... Basically, everything except translating or reviewing per se. This means, for example, that I can receive a request email and check all the details to see if I can accept it knowing that I will be able to deliver it on time, all on the go.
I've been translating with them for 8 years now and I use the platform on daily basis. It's pretty straightforward and, since it's web-based, no instalation is necessary.
Even though you cannot translate from a smartphone, I'm still able to do the rest of the actios, such as check the list of current jobs, accept the jobs available, see an estimate of the words to translate... Basically, everything except translating or reviewing per se. This means, for example, that I can receive a request email and check all the details to see if I can accept it knowing that I will be able to deliver it on time, all on the go.
What do you dislike about the product?
Being web-based, sometimes the segments in progress don't get saved properly if I change from one computer to another. I get a warning message, but I'm not sure what are the actual consequences to the translation still in progress.
Also, really big jobs (over 2000 segments) are still problematic. It gets slow, the filter of the translation pannel doesn't work and the QA check gets glitchy, too.
Also, really big jobs (over 2000 segments) are still problematic. It gets slow, the filter of the translation pannel doesn't work and the QA check gets glitchy, too.
What problems is the product solving and how is that benefiting you?
It helps me get a steady stream of work on monthly basis in one single platform. PMs reach out from time to time with new accounts that meet my expertise and the content is right down my alley, so I can translate with even more confidence.
World-class AI-Based Translation Platform
What do you like best about the product?
* Fair rates.
* Powerful software that's regularly updated with new features.
* Friendly and supportive vendor managers.
* Punctual payment.
* Continuous flow of work with diverse topics.
* Powerful software that's regularly updated with new features.
* Friendly and supportive vendor managers.
* Punctual payment.
* Continuous flow of work with diverse topics.
What do you dislike about the product?
* Work package reservation is very competitive and sometimes, it can be difficult to reserve file. Some projects, however, have the auto-reservation option activated.
* Limited payment options in terms of payment methods and currency.
* Limited payment options in terms of payment methods and currency.
What problems is the product solving and how is that benefiting you?
As a language service provider, I use the Smartling platform to translate, review and edit texts. I also use the invoicing features to keep track of delivered work and monthly invoices.
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