Smartling LanguageAI Platform
Smartling, Inc.Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
660 reviews
from
External reviews are not included in the AWS star rating for the product.
A great tool for translators who need an easy translation tool to use
What do you like best about the product?
What I like is the short segmentations, I believe it is easier to translate and process MT translations.
What do you dislike about the product?
It is not easy when it comes to see the layout and context where these segments are inserted.
What problems is the product solving and how is that benefiting you?
I haven't experienced any problem.
Experience with using Smartling as a translator
What do you like best about the product?
Smartling is very user friendly and intuitive. As a translation resource, I can simply log on to see the jobs I was assigned. The CAT tool is very easy to use and straightfoward. It has all the useful features we need to deliver accurate translations (context view, glossary, Translation memories, issues). The UI is simple but effective. I use Smartling every day and I rarely encounter issues.
What do you dislike about the product?
I've difficulty understanding on which workflow I'm working. I think the colors and names used on the dashboard view are not enough to indicate clearly which workflow is used for each job. For example, what is the difference between AI Review and Linguist Review? Why does Foundation appears as Translation? It would be nice if we could know more clearly which rate will be applied to a job before starting working on it.
We don't have a direct contact with project managers and usually have to wait several hours before receiving an answer to our emails, which is a problem when there is an urgent deadline.
Also, it would be nice to have a feature directly on the dashboard to request a deadline extension.
We don't have a direct contact with project managers and usually have to wait several hours before receiving an answer to our emails, which is a problem when there is an urgent deadline.
Also, it would be nice to have a feature directly on the dashboard to request a deadline extension.
What problems is the product solving and how is that benefiting you?
Smartling allows me to complete my work easily on a user friendly plateform. I can easily view the tasks I've to complete and decline some if I don't have enough availability.
I appreciate the fact that I don't have to spend time exchanging many emails with a project manager to see if I can handle a task. It shows up directly on my dashboard and I can decide if I want to keep it or decline it.
I appreciate the fact that I don't have to spend time exchanging many emails with a project manager to see if I can handle a task. It shows up directly on my dashboard and I can decide if I want to keep it or decline it.
Smartling is a very good place to work.
What do you like best about the product?
As vendor, you can rest assured that your queries will be answered in a very short time... and your payment will come through as agreed. The platform is easy to use and very intuitive.
What do you dislike about the product?
I'd like to have more updates about the team, especially when one PM with whom we engage every day leaves the company.
What problems is the product solving and how is that benefiting you?
The translation workflow is automatically taken care of for you. You don't have to worry about anything along the way.
I use Smartling every day for my translation and editing work
What do you like best about the product?
Smartling is a powerful tool which I use daily. It allows me to translate content quickly and precisely without missing a single word, keeping consistency throughout the text and checking grammar and spelling. Thanks to Smartling, I can concentrate on the quality of the content, e.g. the requested tone of voice, the style and fluency in the target language and the matching with specific terminology of the subject and glossary eventually provided. Finally, the "Open issue" feature allows me to ask questions and receive the answers directly, saving time and effort.
What do you dislike about the product?
Sometimes the tags are not correctly positioned, but this is an issue I can easily overcome.
What problems is the product solving and how is that benefiting you?
It helps to keep consistency throughout the content, avoid spelling errors and ensure the whole source text is translated.
Streamlining Translation for Global Success
What do you like best about the product?
What I absolutely love about Smartling is how much time it saves me! The automation and integrations make everything run so smoothly, freeing me from tedious manual tasks and giving me more time to focus on quality. And the visual context feature—wow, it’s a total game-changer! No more guesswork, just accurate translations right from the start. Smartling truly feels like it was built for people who want the perfect mix of efficiency and accuracy.
What do you dislike about the product?
Smartling’s AI translation engine, Foundation, is a huge time-saver, but it’s not flawless. For nuanced or highly creative content, it can sometimes fall short. It’s great for speeding up the process, but I wouldn’t use it without oversight. Think of it as a supportive assistant rather than a full replacement for human translators.
What problems is the product solving and how is that benefiting you?
For me, Smartling solves the constant back-and-forth that usually comes with managing translations. Instead of dealing with messy spreadsheets, email chains, and version control issues, everything is in one place. That alone saves me a lot of frustration.
The automation features also make a big difference—I don't have to waste time on manual tasks like importing and exporting files. It's not perfect, and there are things that could be improved, but overall, it makes my job easier and helps me work more efficiently.
The automation features also make a big difference—I don't have to waste time on manual tasks like importing and exporting files. It's not perfect, and there are things that could be improved, but overall, it makes my job easier and helps me work more efficiently.
User-friendly CAT tool
What do you like best about the product?
The CAT tool itself is quite good in my opinion - easy to work in, easy to find ressources if some are attached and so on. The issues feature is also very practical in order to ask questions to the client if needed.
What do you dislike about the product?
The differences between the workflows that are implemented aren't always clear to me (linguist review, aiht and so on). It also sometimes takes a while for PMs to answer querries as we don't have a direct line to them.
What problems is the product solving and how is that benefiting you?
N/A
Intuitive tool
What do you like best about the product?
It's very easy to use, just log in, pick a job and go. Doesn't require installation, and it's very intuitive. I love that it implements 100% matches along the way.
What do you dislike about the product?
- The colors of the different workflows are too similar. Why choose an orange for editing and then a lighter orange for AI?
- The feature where I can combine multiple jobs into one is gone. I used this feature a lot, as I have a lot of really small editing jobs from the same endclient, and the same project
- Huge problem: It tends to choose AI translation over high matches/100% matches which is very counterproductive
- The feature where I can combine multiple jobs into one is gone. I used this feature a lot, as I have a lot of really small editing jobs from the same endclient, and the same project
- Huge problem: It tends to choose AI translation over high matches/100% matches which is very counterproductive
What problems is the product solving and how is that benefiting you?
I work as a freelance translator, so I don't know if Smartling is solving any problems, but it helps me work :)
Great support, great proprietary resources, but rates keep going down
What do you like best about the product?
Smartling has a very professional enviroment, and their portal/Translation platform is excellent: easy to use, reliable, and fast.
Project managers are helpful and usually hear your feedback/concerns.
Project managers are helpful and usually hear your feedback/concerns.
What do you dislike about the product?
Smartling has reduced my rates in half since I joined it. They say productivity is higher with all new technology and AI, but actually now I'm working more hours and making less money.
There is also inflation to take into account. Also, this is not a trend within the industry, as the other agencies I work with have not decreased my rates.
There is also inflation to take into account. Also, this is not a trend within the industry, as the other agencies I work with have not decreased my rates.
What problems is the product solving and how is that benefiting you?
This question does not apply to me, I hire my services to Smartling.
Simple to use, easy-to-understand interface.
What do you like best about the product?
Direct access to a project and the ability to start translating immediately and easily. Frequency of use.
What do you dislike about the product?
Not being able to include my own glossaries. Context not always available. Not receiving a purchase order for each project with the exact amount.
What problems is the product solving and how is that benefiting you?
The problem of rapid implementation. thanks to Smartling, I can access a project quickly and start translating with all the necessary elements (glossaries, context, etc.)
Good tool
What do you like best about the product?
The platform is easy to use, clear, and provides flexibility. The ease of visualization in context and the ease of asking questions are among the positive aspects of the platform.
What do you dislike about the product?
There are no shortcuts that speed up the insertion of tags.
What problems is the product solving and how is that benefiting you?
Facilitate the translation process
showing 221 - 230