Smartling LanguageAI Platform
Smartling, Inc.Reviews from AWS customer
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A great AI solution for translation
What do you like best about the product?
I love the accuracy of Smartling's MT. It's top-notch and easily competing with the best MTPE tools. The team always replies to questions promptly. The tool is very easy to implement, integrate and utilize in a translation workflow. I use Smartling daily.
What do you dislike about the product?
I dislike the Validation matches as it lowers the average pay per translated word. Otherwise not much to say.
What problems is the product solving and how is that benefiting you?
Smartling supplies me steady work and solves e.g. the issue of bad MT by providing great MT and service.
Very nice, streamlined, fair freelancer experience
What do you like best about the product?
The highly automated experience, particularly the distribution of translation jobs, and that you're able to decline when your plans change.
What do you dislike about the product?
Within the editor, it's sometimes a little difficult to jump between segments when using a mouse. Sometimes you end up at the beginning of a segment, sometimes at the end of it.
Tag placement within the editor is a bit clunky at times, the new version too. It would be nice to be able to cut out and paste individual tags without the second tag of the pair disappearing.
Also, a dark mode would be very beneficial, for the editor at least.
Tag placement within the editor is a bit clunky at times, the new version too. It would be nice to be able to cut out and paste individual tags without the second tag of the pair disappearing.
Also, a dark mode would be very beneficial, for the editor at least.
What problems is the product solving and how is that benefiting you?
It makes accepting jobs very easy, usually only requiring "manual" email communication in the case of deadline adjustments. That saves me a lot of time and gives me the flexibility to pick the jobs that best fit my schedule at the time.
Pros and cons of working with Smartling
What do you like best about the product?
User-friendly platform, always available.
What do you dislike about the product?
Large projects can make it run a bit slow.
What problems is the product solving and how is that benefiting you?
Professional translation as a freelance translator. Smartling is one of my main sources of income nowadays.
Effective and reliable Translation Management Platform
What do you like best about the product?
Smartling is one of my favorite Translation Management Platforms. I use it on a daily basis and, overall, I am very satisfied with it. Translation and proofreading projects are easy to manage, and project managers are always prompt in answering my questions, no matter the topic (project-specific, billing, or other). The machine translations provided in the Editor are above average in quality. Additionally, the Concordance Search function is user-friendly and effective.
What do you dislike about the product?
If I have specific questions regarding a translation, it sometimes takes several days to receive a response from clients. Additionally, there is a significant number of projects consisting of only a few words. In such cases, logging in and opening the Editor often takes more time than completing the actual translation.
What problems is the product solving and how is that benefiting you?
I can manage translations, ask clients questions that arise during the process, and handle billing all on a centralized platform. The machine translations available in the Editor significantly speed up my workflow.
Working for Smartling has been a great experience — professional, reliable, and always supportive.
What do you like best about the product?
What I appreciate most about Smartling is their intuitive platform and smooth workflow, which makes managing projects easy and efficient.
What do you dislike about the product?
There’s really very little to dislike, but if I had to mention something, I would say longer deadlines are always a good thing.
What problems is the product solving and how is that benefiting you?
Smartling streamlines translation and editing processes, making it easier to manage projects and communicate effectively, which helps me work more efficiently.
Constant and plenty of work opportunities
What do you like best about the product?
I can get plenty of good opportunities at Smartling. PMs are efficient and professional. The translation dashboard is also efficient and ready to start your tasks on your browser immediately. It's quite stable. I've never seen issues/errors.
What do you dislike about the product?
I want to fix the view of job list (I prefer Task Due Date Ascending), but I have to sort it every time I use the dashboard. A few times, but it took time to get support by PM (mostly PMs are very ready to support).
What problems is the product solving and how is that benefiting you?
A continuance of job opportunity is essential for translators. Smartling offers it to me. Even if you see any issues to proceed your jobs, an escalation route is ready. You can get answers usually within 24-hour.
I'm going to lose my job as a translator
What do you like best about the product?
very efficient, they provide two AI translation options and one machine translation, means that we have more options to choose
What do you dislike about the product?
we are not translators anymore. we are just picking the most suitable version and provide minor edits.
What problems is the product solving and how is that benefiting you?
I don't need to worry about formatting, translation memories and glossaries.
Smartling Review
What do you like best about the product?
The ease of of uploading documents to have translated.
What do you dislike about the product?
HIGH learning curve to learn the platform AND
administration features are lacking
administration features are lacking
What problems is the product solving and how is that benefiting you?
Translation for website and adhoc jobs
Smartling tool needs some enhancements
What do you like best about the product?
1. Easy to use.
2. Reasonable MT output quality.
3. Friendly User Interface.
4. Adequate and detailed reports.
5. Straightforward query cycle.
2. Reasonable MT output quality.
3. Friendly User Interface.
4. Adequate and detailed reports.
5. Straightforward query cycle.
What do you dislike about the product?
1. QA check is not enough for checking numbers, links, inconsistencies, tags, punctuations, etc.
2.No export/import function in order to be able to do some external QA checks using Xbench, QA Distiller, Verifica, etc.
3.No spelling check within the tool.
4. Sometimes machine translation results are not displayed, and I can't make use of them.
5. Sometimes I can see the task in Upcoming pane, and it is not shown in the Available To Accept pane, so I can't claim it.
2.No export/import function in order to be able to do some external QA checks using Xbench, QA Distiller, Verifica, etc.
3.No spelling check within the tool.
4. Sometimes machine translation results are not displayed, and I can't make use of them.
5. Sometimes I can see the task in Upcoming pane, and it is not shown in the Available To Accept pane, so I can't claim it.
What problems is the product solving and how is that benefiting you?
It enhances my productivity and helps me track my monthly revenue and production.
Smooth work experience
What do you like best about the product?
It is easy to use and quite intuitive. I like the option of downloading the file for external QA review.
What do you dislike about the product?
The machine translation autopopulated not aways takes into consideration the tone (formal/informal) indicated on the Style Guide. That results in unnecessary extra work in languages where the tone of voice needs different approaches depending on that.
What problems is the product solving and how is that benefiting you?
It is for sure better than using a word document.
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