Smartling LanguageAI Platform
Smartling, Inc.Reviews from AWS customer
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User-friendly and comprehensive platform
What do you like best about the product?
Interesting projects with transparent feedback in an intuitive platform with all the necessary capabilities to translate and edit content, including QA and spellcheck.
What do you dislike about the product?
For big projects, the QA can return a very high number of false positive warnings, but that happens in most translation systems to a certain degree.
Everything else works perfectly well.
Everything else works perfectly well.
What problems is the product solving and how is that benefiting you?
Smartling provides an intuitive platform to conduct work, with AI-generated suggestions.
The platform brings together the concordance matches, AI-generated suggestions, the glossary and the style guide.
It also offers the possibility to review translation work as an editor and the feedback is transparent.
The platform brings together the concordance matches, AI-generated suggestions, the glossary and the style guide.
It also offers the possibility to review translation work as an editor and the feedback is transparent.
A great interface that contributes to high-quality work
What do you like best about the product?
What I like the most is the UI, as I can easily access tabs with the glossary, context, style guide, etc. all in one place. The QA feature is awesome to detect errors and to improve the final text.
What do you dislike about the product?
Several issues I have found in the past were successfully addressed, which is another great aspect of working with Smartling. People are heard, and they make the all necessary changes to fine-tune the tool.
What problems is the product solving and how is that benefiting you?
The Smartling tool contributes to a smooth and user-friendly translation process, which is really beneficial for linguists working on it.
easy to use, UX friendly
What do you like best about the product?
With Smartling, I can translate subtitles easily and fast because of numerous beneficial features.
What do you dislike about the product?
Some features don't work well, especially when suggesting translations.
What problems is the product solving and how is that benefiting you?
smartling helps us translate text well and it helps us improve our service.
Smartling is one of the better web translation tools
What do you like best about the product?
The inbuilt MT system is a huge plus. The interface is quite pleasant.
What do you dislike about the product?
Checking the TM and the termbase could be much more fluent. Oftentimes the QA in Finnish does not work too well.
What problems is the product solving and how is that benefiting you?
For me, it's just a web translation tool among others.
Very easy to use
What do you like best about the product?
the coworking workflow that allows us to write and review very fast.
What do you dislike about the product?
the notifications settings should be more customizable
What problems is the product solving and how is that benefiting you?
There are many integration options
My Favourite CAT Tool
What do you like best about the product?
Ease of use, the richness of features, good customer service and good support for the Arabic language.
What do you dislike about the product?
High CPU/RAM usage, weird shortcuts, and some rare bugs.
What problems is the product solving and how is that benefiting you?
Smartling is a CAT tool, it helps in dividing workflow and makes translation easier by using functions like TM and Glossaries.
Friendly and easy
What do you like best about the product?
The shortcut keys can be changed to be more comfortable according to what I am using more at the moment.
What do you dislike about the product?
The spelling and grammar corrector in Portuguese is not good.
What problems is the product solving and how is that benefiting you?
I've been doing some subtitle translations lately, and work has been smooth and stress-free.
User-friendly and efficient localization platform
What do you like best about the product?
The translation editor is easy to use and convenient, as well as the project dashboard and management options. Also, I like the fact that it is a web-based platform, since I can work anywhere. It lets you get hands-on on the task pretty quickly thanks to its localization features and you can easily access the glossary, style guide, context visualization, attachments, etc.
What do you dislike about the product?
Not the best CAT tool, a bit simple interface. It would be great if context and search TM results could be displayed at the same time in parallel or something (instead of having to switch tabs all the time or to open them in a new window). I miss more search, search TM, filter and QA options too, but they are improving little by little and adding new features every year.
What problems is the product solving and how is that benefiting you?
The context view allows me to see how translations will look and where will they appear so I can provide the best translation. Also the implementation of new features (like AI Foundation) is very helpful and I can contribute to make it a better tool.
Uniquely impressive service in a very valuable area of online content
What do you like best about the product?
Easy to track progress of a tranlsation job, easy to receive notifications for issues and to respond. Easy integration with a CLI makes for pleasing developer experience. Easy to collaborate on a large team submitting high volume of total translations.
What do you dislike about the product?
The web interface can feel a llittle cluttered sometimes. It is slightly tedious to deal with small mistakes when working at a high volume of translations, not entirely clear whether I'm paying for a canceled job or not.
What problems is the product solving and how is that benefiting you?
Easy to collaborate on a large team submitting a high volume of total translations. We submit a high volume of translations and they are rarely, if ever, the bottleneck. The ability to keep an allowlist and translate asynchronously is also a perk when our team is in tight spots timing-wise.
Smartling's customer support is excellent and they offer flexible solutions.
What do you like best about the product?
What I like most about smartling you have a good overview of the different projects. You can maintain the glossary and provide additional information for translators. If there are problems with the translation, translators can contact you directly, which solves the problem quickly. Financially it is very helpful for our company that we only pay for the software when we use it: we have times in which we need a lot of translations and also times where we don't need them at all.
Additionally, you can always count on the team when you have questions or urgent topics.
Additionally, you can always count on the team when you have questions or urgent topics.
What do you dislike about the product?
Sometimes when technical things change in the smartling system or you want to change things yourself like workflows, it's not as intuitive as I would like to be so I need to contact support to double check. I guess it's because Smartling is a bit more complex than other providers.
What problems is the product solving and how is that benefiting you?
We used to contact freelancers ourselves, but with smartling we don't have to do the project management anymore - this saves us a huge amount of time. It is especially good for rare languages, because you can make sure that the translation will be delivered on time with good quality.
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