Smartling LanguageAI Platform
Smartling, Inc.Reviews from AWS customer
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Smartling Translations Management / Integration
What do you like best about the product?
The best part of Smartling as a tool/framework is
1. The wonderful and responsive support team - whenever you run into an issue and raise a support ticket, you get a prompt response.
2. CAT tool - The way Jobs are available for translation in Smartling and the in-context interface which helps translators to understand how strings are structured on the page, is amazing.
3. OOTB connectors and Integration with multiple applications through APIs.
We have extended the usage of Smartling to other applications like Iterable as well where we don't have custom connector available. Overall it's a wonderful TMS application and offer lot of features to integarte with custom applications
1. The wonderful and responsive support team - whenever you run into an issue and raise a support ticket, you get a prompt response.
2. CAT tool - The way Jobs are available for translation in Smartling and the in-context interface which helps translators to understand how strings are structured on the page, is amazing.
3. OOTB connectors and Integration with multiple applications through APIs.
We have extended the usage of Smartling to other applications like Iterable as well where we don't have custom connector available. Overall it's a wonderful TMS application and offer lot of features to integarte with custom applications
What do you dislike about the product?
I don't think there is anything to dislike, but there could be a few improvement areas as an end-user, which I can suggest. For example - if someone is using Smartling with AEM and Strings are already published from smartling and synced back in AEM, the job is completed in smartling. Now if translators want to improve upon a few words or strings, there is no way (without customization through a callback), these updated translations can be synced back again in AEM.
This is still an open issue with Smartling <> AEM connector.
This is still an open issue with Smartling <> AEM connector.
What problems is the product solving and how is that benefiting you?
We are hosting content in 23 locales and though Smartling, we are able to translate content for multiple locales. This would ensure that there is consistency among all different locale websites and surely it would keep the end-users across the world connected and happy !!
Next year we would be adding multiple new languages to support our european customers.
Next year we would be adding multiple new languages to support our european customers.
Recommendations to others considering the product:
I would highly recommend other customers to use Smartling for their Translation Management purposes..
Great CAT tool, some issues with the order of strings submitted
What do you like best about the product?
It's very easy to use! Also, the UI is great.
What do you dislike about the product?
I don't love that sometimes the order of the strings gets mixed up and that makes my job more difficult.
What problems is the product solving and how is that benefiting you?
Working with more than 80 languages! Smartling makes it easier.
Easy to work with localization tool
What do you like best about the product?
Easy to submit requests, great to download all languages in one file
What do you dislike about the product?
Can be difficult to find old keys, especially with limited access to other projects
What problems is the product solving and how is that benefiting you?
Nothing special
Smartling has great integrations to make localizing apps a breeze
What do you like best about the product?
- GitHub Smartling connector; makes automation a breeze
- Contentful Smartling connector
- Rockstar support team (fast responses and dedicated communication)
- Flexibility to handle different localization approaches as well as handle different integrations
- Contentful Smartling connector
- Rockstar support team (fast responses and dedicated communication)
- Flexibility to handle different localization approaches as well as handle different integrations
What do you dislike about the product?
The Smartling dashboard UI could be improved, a lot happening in the UI. While everything is there and functional, some of the information organization and UI could be more pleasant.
What problems is the product solving and how is that benefiting you?
We are making it easy to localize/internationalize all our user facing apps at the same time. It helps to all be on one platform that supports the myriad of integrations for each codebase (iOS, web, backend APIs). While all our apps are different, our localization process is largely the same.
Easy to use, great technology and amazing customer service
What do you like best about the product?
The platform is great, you have everything you need to manage your projects in one single place, it's very intuitive and you can add as many members of your team as you'd like. The GDN is a great way of localizaing a website.
What do you dislike about the product?
The charging model might not be adequate for all customers and when you're adding new members to the team you need to go to several different pages to make sure they are assigned to a project, that could be improved.
What problems is the product solving and how is that benefiting you?
We are localizing mostly all of our marketing content through Smartling. The GDN system works great for us and allow us to swap content for the localized websites and also creates a very smooth workflow when adding new content. It accepts basically all of the file types we work with and it has a great Glossary and Trasnlation Memory embedded in the platform.
Recommendations to others considering the product:
It's easy to use and onboard your projects.
Smartling has everything and more.
What do you like best about the product?
Smartling is very easy to use. This is a great TMS for website localization as users can utilize Smartling's features inside and outside the CAT Tool. Highly recommended.
What do you dislike about the product?
When utilizing Smartling for website localization, the "edit mode 1" feature is ideal when making small fixes directly on a webpage. This feature can be improved for moving tags, formatting changes, etc.
What problems is the product solving and how is that benefiting you?
Smartling is a great TMS for populating your translations on a webpage in real-time. Great for website localization. I would highly recommend this TMS to any company searching for one.
Recommendations to others considering the product:
N/A
Smartling is a fantastic service with even higher quality customer care!
What do you like best about the product?
Their tailor-fitted approach to both projects within Smartling as well as repository connectors are seamless and quickly integrated.
What do you dislike about the product?
Reporting can sometimes be a hassle just in that some reports already included in Smartling are basic but quickly upgraded after reaching out to Kelly our customer care rep.
What problems is the product solving and how is that benefiting you?
Previous to Smartling we were not using a Translation Management System. With Smartling we are easily able to import work and store translations in our TM. This helps vastly improve our time to market with any new releases.
Smartling Translation
What do you like best about the product?
We have been using Smartling for Translation it gives instant and accurate results. I liked this application
What do you dislike about the product?
I don't dislike anything, its good they are improvising day by day.
What problems is the product solving and how is that benefiting you?
Smartling for Translation gives instant and accurate results. I liked this application
Insert money, get translations. Great functionality. Very efficient
What do you like best about the product?
Great API for automating the translation process. Flexible, definable file formats. Fast, high-quality translations from Smartling Language Services. Responsive and helpful support.
I've never had a workflow or any functionality I wanted from Smartling that I couldn't accomplish, even though sometimes it takes some back and forth.
I've never had a workflow or any functionality I wanted from Smartling that I couldn't accomplish, even though sometimes it takes some back and forth.
What do you dislike about the product?
The UI could be more intuitive. I sometimes have to make videos to show coworkers how to do things. They could use more documentation about the different user roles and how they interact. eg, Translation Resources can only claim entire jobs. If you want to divide a job among translation resources, you need a Translation Manager role to split it up.
What problems is the product solving and how is that benefiting you?
We're doing continuous translation of a rapidly developing web application. The most important thing is being able to automate/streamline the translation process to get translations for updated strings back into the app as soon as possible. The smartling API has been key for this.
Friendly team and an excellent all-in-one translation tool!
What do you like best about the product?
Smartling is a tool that I have used as a Localization Manager in three different companies, and I always suggest it to colleagues who are looking for a new translation tool. The team I'm working with is always super helpful and ready to help us with any issues.
What do you dislike about the product?
The only issue is that we would love the opportunity to have a staging server or somewhere we can test or QA published translations from the GDN. It would also be helpful to be able to have more resources for crowd-sourced or volunteer translation.
What problems is the product solving and how is that benefiting you?
The main benefit is being able to use the GDN and easily upload our updated translations into our apps and website, which would be much more labor-intensive without it. We also love that the CAT tool is built in.
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