Smartling LanguageAI Platform
Smartling, Inc.Reviews from AWS customer
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Excellent on-boarding and on-going customer care
What do you like best about the product?
Once you get it set up correctly, it requires almost no maintenance. Everything works seamlessly, and the system is designed to handle anything you throw at it.
What do you dislike about the product?
Our use case for the GDN was relatively... complicated, so getting it up and running was a bit challenging, but Smartling was very supportive in getting us a resolution.
What problems is the product solving and how is that benefiting you?
Our entire organization is now able to leverage shared translations, increasing turnaround time and decreasing cost.
Generally great, some hiccups
What do you like best about the product?
How easy it is to search and find strings. All the information provided on the UI. Smartling 2.0 has definite improvements in their search options over 1.0
What do you dislike about the product?
The black toast that you have to click to confirm authorization. It's so small and disappears after a few seconds. If you don't click it, you have to do the whole process of authorization again.
What problems is the product solving and how is that benefiting you?
I'm localizing my keys. It's easy to search.
Recommendations to others considering the product:
Take a tutorial before you start using so you're familiar with all the things you can do.
Amazing Translation software that Connects seamlessly with our system
What do you like best about the product?
It is so simple and easy to use. It has increased the efficiency of internal translations.
What do you dislike about the product?
Sometimes giving context to the translators is a little complicated.
What problems is the product solving and how is that benefiting you?
We are seamlessly integrating translation requests into our software.
Smartling came handy for Spanish work
What do you like best about the product?
The submissions and approvals were smooth
What do you dislike about the product?
It's just that sometimes the translations took longer to come back
What problems is the product solving and how is that benefiting you?
Working on a project. Helped with the translations from English to the desired language.
Recommendations to others considering the product:
NA
A great tool for managing multilanguage products
What do you like best about the product?
Relatively easy to learn and use, with many different suggestions and alternatives for translations and an always-growing vocabulary glossary.
What do you dislike about the product?
The interface is not the most user-friendly and can be a bit confusing. The publishing feature requires some special permissions that can make quick edits a hassle.
What problems is the product solving and how is that benefiting you?
Translations for many different countries globally, providing their own words and slang even within the same language.
Recommendations to others considering the product:
Even though it can be a bit challenging at first, once you learn how to use it can be a huge time-saver when it comes to translating lots of text to different languages.
Its a great CAT tool and source of truth builder. Productivity monster.
What do you like best about the product?
I enjoy the ability to house most of the communication in one place. The issue let you report direct string issues to the review or leads in a project at any given time.
What do you dislike about the product?
its been really hard to track the word count correctly with tag and non tag format if nbsp is in it or other html tafs
What problems is the product solving and how is that benefiting you?
Less jumping around while a job is in translation or review it is not resolving the QA side too much in artwork yet but hoping it will improve over time.
Recommendations to others considering the product:
I would make sure it's a good fit for all the lines of business you will integrate; we noticed it only works on some of our ask, but for the others task, we reverted to doing the method we had before. I hope they improve the art and details options for each job, made it obtuse locate information for the review and translation team. It is ideal for small ask and projects with 1-20 strings.
Smartling helps with translations in a way that's simple
What do you like best about the product?
Generally, the speed of getting translations is relatively quick.
The UI is easy to configure and use, and there's been low friction between getting us translations across different countries.
Very reliable.
The UI is easy to configure and use, and there's been low friction between getting us translations across different countries.
Very reliable.
What do you dislike about the product?
The price for translation is generally relatively high.
Speed of turnaround is good but could be faster to process.
Speed of turnaround is good but could be faster to process.
What problems is the product solving and how is that benefiting you?
We're able to translate our entire mobile app experience to multiple languages with accuracy.
A Much Needed Solution
What do you like best about the product?
Smartling makes it easy to go quickly between multiple projects. It's easy to find what you're looking for.
What do you dislike about the product?
There have sometimes been bugs with context images, but every time this happens I've received quick customer support.
What problems is the product solving and how is that benefiting you?
I can easily track localization in multiple languages.
Smartling gives invaluable time back to our teams
What do you like best about the product?
- Visual context is a game-changer - helps teams see how our translated content will look on-page in real time
- Translation memory saves us money on terms we were translating again and again
- Simple, comprehensive integrations
- Intuitive interface
- centralized workflow reduces friction between teams
- Translation memory saves us money on terms we were translating again and again
- Simple, comprehensive integrations
- Intuitive interface
- centralized workflow reduces friction between teams
What do you dislike about the product?
- UI can be confusing, but that is a preference
- Occasional manual integrations, but can request support
- Challenges with some language strings
- Occasional manual integrations, but can request support
- Challenges with some language strings
What problems is the product solving and how is that benefiting you?
We've been able to expand our global reach to over 8 languages in a relatively quick amount of time - feel confident in the quality of our translations.
Teams save time and effort with a TMS - can't imagine life without one!
Teams save time and effort with a TMS - can't imagine life without one!
Recommendations to others considering the product:
Take a look at what Smartling offers versus competitors when it comes to features. There is no actual competition in the TMS space when it comes to best-in-class.
Useful localization tool
What do you like best about the product?
Relatively easy to use interface, ability to customize automatic translation job settings, and create conditions for workflow rules
What do you dislike about the product?
The global search functionality could use some improvements
What problems is the product solving and how is that benefiting you?
We use Smartling as our main localization platform (CAT tool) to translate, manage and store UI strings
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