Smartling LanguageAI Platform
Smartling, Inc.Reviews from AWS customer
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Great translation management platform!
What do you like best about the product?
Smartling has an intuitive interface that makes it easy for our company to translate content across teams and projects. Additionally, Smartling's Language Services team does an excellent job maintaining a high standard of translation for our team.
What do you dislike about the product?
While we have run into some issues with their APIs or integrations, the Smartling team has done an excellent job of prioritizing these features and getting them resolved quickly.
What problems is the product solving and how is that benefiting you?
Smartling allows our company to efficiently manage our translation process so that we can focus on serving customers and growing our business internationally. Without Smartling, we would really struggle to grow internationally as quickly as we have to date.
Recommendations to others considering the product:
Their Customer Success and Language Services teams are great. As an admin of the service, they make my job easy by being responsive and helpful. From my perspective, the level of customer service and care is a real differentiator.
Smartling makes localization easy
What do you like best about the product?
How easy it is to use the dashboard to create new jobs and review translations.
What do you dislike about the product?
Sometimes the translations get held up in review steps and it is hard to determine when something needs review.
What problems is the product solving and how is that benefiting you?
Translating Sales enablement materials, localizing corporate website in multiple languages.
Knowledge changing
What do you like best about the product?
The insight into the whole translation process, the tools, resources and assets. Being able to better understand the source content.
What do you dislike about the product?
Occasional issues with understanding formats and coding and string splitting
What problems is the product solving and how is that benefiting you?
Being able to deliver content in new languages faster and with less effort
Context is everything
What do you like best about the product?
My favorite feature in Smartling isthe Context window, In this window, I can see where my text will be inserted in real time, so I have the context and can produce the best translation possible.
What do you dislike about the product?
I miss a spell checker for BR Portuguese. And I think it would be good if I could export the text to use Microsoft Word spell checker, which is the best for me.
What problems is the product solving and how is that benefiting you?
I realized that I can communicate with managers and other people responsible for the text and ask questions before I finish my translations, and it helps me to solve issues related to text.
Recommendations to others considering the product:
Mind the context.
Smartling works!
What do you like best about the product?
Transparent pricing! Very honest and helpful.
What do you dislike about the product?
Ux can be tricky but improvements on the way
What problems is the product solving and how is that benefiting you?
Localization and translation.
Recommendations to others considering the product:
Learn the tool
The tool that enable us to go global!
What do you like best about the product?
integrates easily with many platforms, shows visual context to everyone involved in the translation process. easy to use, even for people without linguistic or technical background!
What do you dislike about the product?
Export/import of TMs and Content is lacking, cross-project search and replace a bit clunky, inability to edit source text
What problems is the product solving and how is that benefiting you?
Consistency of terminology, cost and time saving, general quality of translations with context screenshots
Exactly what's needed
What do you like best about the product?
Easy to use, lots of analytical tools, full process ownerships and control
What do you dislike about the product?
Nothing I can think of, all has been working well for us
What problems is the product solving and how is that benefiting you?
Automation of workflow, assets ownership, progress monitoring towards meeting deadlines
Recommendations to others considering the product:
Automate as early as possible
Best in class
What do you like best about the product?
Intuitive, scalable, new features all the time, love the Smartling team : excellent listeners, approachable, efficient ....
Context view in the platform, translating subtitles and seeing them up screen real time
Context view in the platform, translating subtitles and seeing them up screen real time
What do you dislike about the product?
It’s such a shame that localization agencies cannot use the platform as a CAT tool
What problems is the product solving and how is that benefiting you?
Increase productivity, eliminate manual processes
Awesome product, awesome company
What do you like best about the product?
The simplicity with the power for our translations team is great. The GDN has allowed us to make lots of customization really quickly based on different languages so that we can provide a custom experience for us to.
What do you dislike about the product?
I think that the content swap UI could be better. Our implementation could be part of the problem but the searchability of that screen is hard to use.
What problems is the product solving and how is that benefiting you?
We use Smartling for our marketing website. It allows us to execute gloabal campaigns very easily.
Made my localization life so much easier
What do you like best about the product?
Very good customer service at the start of using the platform. Once it's fully integrated, it helped to speed up my localization project dramatically. I'm also able to scale up the project which I wasn't able to do before.
What do you dislike about the product?
Not being able to preview the webpages I'm working on.
What problems is the product solving and how is that benefiting you?
Provided translation for the languages we can't find resources with the Smartling language service.
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