Smartling LanguageAI Platform
Smartling, Inc.Reviews from AWS customer
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Smartling helps AdRoll reach international markets with ease!
What do you like best about the product?
Smartling has helped AdRoll reach new markets quickly with quality translations for several years now. Smartling has allowed for hands-free translation management between our various content platforms. We currently utilize several integrations including; Drupal, Zendesk, Github, SendWithUs to name a few. We utilize customizable workflows to ensure that our content is appropriately reviewed and vetted before publishing. Smartling’s quality confidence score provides insights around translation quality and allows us to take a data driven approach to quality management.
Using Smartling's Platinum Support services has helped alleviate the burden of localization project management on the AdRoll marketing team, giving time back to focus on marketing related tasks.
Using Smartling's Platinum Support services has helped alleviate the burden of localization project management on the AdRoll marketing team, giving time back to focus on marketing related tasks.
What do you dislike about the product?
Not a lot to report so far! It's intuitive, practical and comes with great support
What problems is the product solving and how is that benefiting you?
Recently, we were able to quickly launch our new AdRoll group website into 7 languages within just two weeks! Smartling Platinum Support team acts as our localization manager coordinating translation deliveries, and communicating with vendors. Prior to using Smartling Platinum Support, our marketing team were spending approx. 25% of their work-week managing localization projects; now this is down to approx. 5%.
Recommendations to others considering the product:
You can't fault it
Great, simple, and intuitive cloud technology
What do you like best about the product?
I really appreciate the simplicity, easy and intuitive navigation, TM and concordance search, etc. Always a pleasure working in Smartling.
What do you dislike about the product?
I wish there was an easier way to add glossary terms and more accessible shortcuts for German quotation marks. I would also appreciate the opportunity to export TMs.
What problems is the product solving and how is that benefiting you?
One-stop solution, no need to invoice projects individually or apply discount grid manually.
Ease of use as a translation tool
What do you like best about the product?
It's an easy way to get text strings translated with high precisión and excellent order.
What do you dislike about the product?
The login process sometimes sends me error messages and sends me back to the land page.
What problems is the product solving and how is that benefiting you?
Translation Work is faster and more precise with Smartling
Recommendations to others considering the product:
It's a good way to get documents and other materials translated into multiple languages
Smartling enables hands-free translation for us!
What do you like best about the product?
Awesome tool. Easy to set-up and use. The most extensive API docs that I've seen for translation tools. Internal reviewers love the tool, particularly the visual context provided to show how the translations will appear once live.
What do you dislike about the product?
Nothing major has come up. On-boarding was very smooth. Translation quality is much improved compared to our previous tool/process.
What problems is the product solving and how is that benefiting you?
Translation just happens! After initial configuration, there's very little work to be done in terms of on-going maintenance (from an engineering point of view).
Recommendations to others considering the product:
We initially used another lighter weight translation tool but had to switch to Smartling after 6 months. We didn't appropriately anticipate the features/functionality required to provide high quality translations in a hands-free manner. My advice to users considering translation tools is to thoroughly think through your requirements and related features required.
Extremely user-friendly
What do you like best about the product?
It's a very user-friendly tool, nice to use.
What do you dislike about the product?
I preferred the older version, the new editor interface is a bit time-consuming
What problems is the product solving and how is that benefiting you?
Translating is easier and quicker
Excellent tool
What do you like best about the product?
Perfect tool for translators. Highly intuitive and easy to use. Spellcheck function works perfectly. Working without installing software is something great. You can start being productive right away, wherever you are.
What do you dislike about the product?
Nothing so far. After getting used to shortcuts, all run smoothly. Product words perfectly. No glitches.
What problems is the product solving and how is that benefiting you?
We don't need to install complicated software. Everything is handy. We can achieve a higher productivity.
Recommendations to others considering the product:
Perfect tool for translator and editors. Everybody should consider buying it. A great performance aid for all.
Phenomenal platform and dedicated staff
What do you like best about the product?
This platform works great for those looking to both expand and localize their business. It also allows for flexibility and control in who is brought on to work on translations. Smartling had a good repository of translation specialists that were ready to help.
What do you dislike about the product?
Honestly, there isn't much to complain about. The industry as a whole is fairly pricy, but I've learned that you get what you pay for with translations.
Recommendations to others considering the product:
Learn about their added resources beyond just the platform before making a decision. Their all-encompassing approach is what I feel really sets them apart.
Boost in productivity
What do you like best about the product?
Handy and useful functionalities have been recently added and translation productivity has significatly increased.
What do you dislike about the product?
Management of queries and questions sent to end client reviewers/project managers. Most of the times translation queries are answered or solved when the project is complete, which seems quite unuseless.
What problems is the product solving and how is that benefiting you?
I can use Smartling at any time, at any moment. I only need a good Internet connection, no need to use a PC and to install any software. That provides me with a lot of flexibility and improve my internal organization.
Great product - would highly recommend!
What do you like best about the product?
- Extensive APIs
- Connectors that work (we use Marketo, Zendesk and AEM)
- Visual Context
- Connectors that work (we use Marketo, Zendesk and AEM)
- Visual Context
What do you dislike about the product?
- There's a lot in the platform; navigation to some areas of the product can take quite a few clicks
What problems is the product solving and how is that benefiting you?
Problems
- Localization of emails, website, support centre and content
Benefits
- Hands-off localization processes and good translation quality
- Localization of emails, website, support centre and content
Benefits
- Hands-off localization processes and good translation quality
Great localisation platform
What do you like best about the product?
The platform is easy to use. The team is nice and the communication with them is great. Payments are punctual and precise. They offer free trainings and a certification attesting level of skills in using the platform.
What do you dislike about the product?
The amount of work is sometimes really low. It would be ideal to receive more translations, but I can already see a big improvement.
What problems is the product solving and how is that benefiting you?
Smartling provides localisation mainly for apps. I have collaborated with them localising content in Italian.
Recommendations to others considering the product:
I highly recommend to use this platform.
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