Tines
TinesReviews from AWS customer
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Best SOAR in the market!
What do you like best about the product?
Super easy to use with a low learning curve. Integrates with anything that has an API (internal and external) and has many uses outside of Cyber Security. Tines team is also super responsive, and it's some of the best customer service I have ever encountered.
What do you dislike about the product?
No integrated case management, but it's not an issue when you use other solutions like The Hive or Jira.
What problems is the product solving and how is that benefiting you?
Tines is helping solve our Incident Response workflows by automating many of our workloads and easily integrating with many of the applications we use. It has reduced our overhead significantly.
Rapid automation for just about ANY task
What do you like best about the product?
I love the flexibility of Tines! My team can automate any task with any service that has an API! I love that we no longer have to deploy and host a bunch of individual microservices, giving us rapid automation capabilities with a very low OpX. We also get phenomenal support from the Tines team!
What do you dislike about the product?
My only nitpick is that Tines is relatively new. Sometimes my team will expect a feature, and it's not available yet. However, the Tines team is very responsive to feature requests and the general turnaround time is very reasonable.
What problems is the product solving and how is that benefiting you?
We have completely automated our security alert intake, ticketing and alert triage process. My team can now use Slack as a single pane of glass for alert triage, communication and incident response. Additionally, we use Tines to track internal incident response SLOs, generate metrics reports, and provide real-time metrics to our senior leadership.
Tines helps me to automate the spam analysis
What do you like best about the product?
Deploy beautiful web interfaces where analysts can submit files and then analyze them using the customized workflows that help me to extract IoC.
What do you dislike about the product?
The platform does not have enough documentation about the use of tags like for, if, if else, loop, etc. I'd like their platform provides me with more information.
What problems is the product solving and how is that benefiting you?
Phishing emails analysis.
Amazing "story" (playbook) builder!
What do you like best about the product?
From being a senior engineer on the world's first SOAR, to using and demoing at least 8 other SOAR platforms, I have been around the SOAR block. One thing I can say with absolute certainty is that the story (playbook) building and debugging capability of Tines is unmatched. It is is so intuitive and easy to use, it actually draws you in and makes you want to spend more time in the platform. Beyond the ease of building, the story testing/debugging features are amazing! Tines allows you to run any individual task/action by itself, as a complete story, or even starting in the middle of a story. EG: in the middle of a story, you already sent an API request to VirusTotal and have successful response. You can re-emit that response JSON and run the rest of the story without needing to make the API call or run the previous steps in the story.
Beyond the product itself, the team we work with have been incredibly supportive and responsive. Even in our evaluation period, Tines delivered a feature we requested in less than a week.
Beyond the product itself, the team we work with have been incredibly supportive and responsive. Even in our evaluation period, Tines delivered a feature we requested in less than a week.
What do you dislike about the product?
My biggest complaint so far is the missing ability to write custom code for those niche edge cases that can't be solved out of the box (typically Python in the competitiors from other vendors).
What problems is the product solving and how is that benefiting you?
Tines makes it incredibly easy to solve repetitive tasks by automating them away. By automating as any manual processes as possible, our engineers and incident responders are freed up to do more challenging, meaningful, and/or interesting work.
Automate boring security so you can do the fun stuff
What do you like best about the product?
Simplicity. Tines breaks down all the functions you need into seven blocks. it sounds restricting, but I have not come across anything that I haven't been able to solve quickly with the options available.
Keeping low code automation simple means it's incredibly quick to learn and get value out of immediately.
Keeping low code automation simple means it's incredibly quick to learn and get value out of immediately.
What do you dislike about the product?
Other platforms like XSOAR or Siemplfy contain built in integrations with a wide range of security tools that can save you time rather than reading through pages of API docs. However, this is a minor complaint as tines do make it very easy to make API calls.
What problems is the product solving and how is that benefiting you?
As a cyber security content creator, I get sent many phishing emails. Tines allows me to quickly process these emails and check if any attachments are safe ahead of time.
Tines is a Powerful tool !
What do you like best about the product?
Easy to customize any API call;
Decrease the automation delivery time considerably.
Simple to onboard new users;
They have a fantastic engineering team;
The "no code" is real! I replaced several lines of code with some blocks in Tines.
Decrease the automation delivery time considerably.
Simple to onboard new users;
They have a fantastic engineering team;
The "no code" is real! I replaced several lines of code with some blocks in Tines.
What do you dislike about the product?
To be honest, all points that I listed to them as suggestion or concern was covered in a short period.
What problems is the product solving and how is that benefiting you?
Tines reduced the time we spent developing and brought a simple way to approach automation request
Tines makes complicated automations / stories easy to design / deploy.
What do you like best about the product?
The GUI is straightforward and focused on providing the most efficient & quick way to design/deploy a story.
The out of the box stories are really good and cover a lot of the common usecases.
The out of the box stories are really good and cover a lot of the common usecases.
What do you dislike about the product?
Managing the context of the story, debugging and running tests should be easier, stories should be integrated with Github so that you can back up and also write/adjust stories as Code.
What problems is the product solving and how is that benefiting you?
Most of the informative tasks, such as alert delivery, alert context enrichment, user interactions (replaces SOC tier 1) and automatic workflows for investigating incidents.
Tines is really easy to use SOAR
What do you like best about the product?
No code needs to be written when creating a story.
Supports various systems.
One JSON with all the data from the story it's great.
I have tried various competitors, and Tines is the best so far.
Supports various systems.
One JSON with all the data from the story it's great.
I have tried various competitors, and Tines is the best so far.
What do you dislike about the product?
You cannot drag JSON variables from previous data straight to another story point.
When creating a story, the data should always be displayed in a pane, then you will be able to use the relevant key for next story points.
When creating a story, the data should always be displayed in a pane, then you will be able to use the relevant key for next story points.
What problems is the product solving and how is that benefiting you?
Security automation.
It saves time on almost all of our daily tasks, which is impressive.
Now we can deal more with engineering and less with analysis tasks.
It should improve production soon.
It saves time on almost all of our daily tasks, which is impressive.
Now we can deal more with engineering and less with analysis tasks.
It should improve production soon.
Customised automation
What do you like best about the product?
Prior to Tines, I've used a couple of tools for automation, but most of them require the integration of tools to be supported. With Tines, I can automate processes that I struggled with before.
What do you dislike about the product?
It has a steep learning curve for new users. It can get frustrating to figure things out in the beginning.
What problems is the product solving and how is that benefiting you?
Tines allows me to customise my automations to a granular level.
SOAR your way to security response
What do you like best about the product?
Times now has cases and makes for a great central way to mange incidents and automate the response
What do you dislike about the product?
Time confirms the community version will remain with the same levels - this is great!
What problems is the product solving and how is that benefiting you?
Tines enables us to scale our security operations and reduce time to response, which is critical for a smaller security team and as we scale our team in the future it will allow us to focus on proactive security operations rather than reactive fire-fighting.
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