
Overview

Product video
Tines is the intelligent workflow platform trusted by leading security and IT teams. Intelligent workflows combine automation, AI, and integration to unify data from across the environment and create a secure foundation for faster, more consistent work. They help teams eliminate silos, reduce manual effort, and move from alert to resolution with greater efficiency.
With Tines, teams can orchestrate workflows that connect AWS services to the rest of their ecosystem. Services like Security Hub, GuardDuty, EventBridge, and more can feed directly into Tines, where alerts are enriched with context from third-party tools (e.g. CrowdStrike, Elastic, Wiz, etc.), triaged automatically, and routed for review or approval. Remediation steps can then be executed across AWS and non-AWS systems without the need for custom development work or complex integrations.
AWS customers commonly rely on Tines for:
- Endpoint detection and response alerts
- Phishing and abuse response
- Vulnerability and risk management
- Threat intelligence enrichment
- Fraud and compliance reporting
- Employee onboarding and offboarding
- Slack or Microsoft Teams bots
These are just some of the most popular use cases. Explore additional examples of how Tines and AWS work together here: https://www.tines.com/partners/aws/
With Tines and AWS, you can expect:
- Faster response: Signals from AWS flow directly into triage, enrichment, and remediation workflows without unnecessary manual steps.
- Unified operations: Security and IT teams can follow the same repeatable workflows across AWS and your full tech stack, reducing gaps and human handoffs.
- Increased AWS value: Make better use of all of your AWS solutions by connecting them to your broader tech stack with orchestrated, intelligent workflows.
- Less engineering burden: Teams operationalize AWS services without custom development work or integration maintenance.
What makes Tines different:
- Powerful and flexible: Orchestrate complex workflows across any system with an API. Tines customers connect an average of 68 tools and automate more than 20 workflows in their first year.
- Vendor agnostic: If it has an API, Tines can connect to it. Teams integrate data from AWS and the rest of their stack without being limited by rigid integrations.
- Fast time to value: Build workflows in hours with intuitive tooling and expert guidance.
- For the whole team: Security analysts, engineers, and IT professionals can all build in Tines using a visual interface that is clear, approachable, and deeply capable.
- Born in security: Governance, auditability, and deployment flexibility are built in, including SSO, role-based access control, and options for self-hosted, cloud, and hybrid environments.
Tines gives teams the control, visibility, and confidence they need to manage their most important workflows at scale while improving speed, reducing manual work, and strengthening security posture.
For custom pricing, EULA, or a private contract, contact AWS-Marketplace@tines.com . This includes inquiries about single-tenant environments, on-premises deployment, static IPs, and custom domains.
Highlights
- Powerful and flexible. Automate complex workflows across any system with an API. Tines is fully vendor agnostic, allowing teams to connect data from AWS and the rest of their stack without relying on predefined integrations. Customers connect an average of 68 tools and automate more than 20 workflows in their first year.
- For the whole team. Allows frontline team members to build automation themselves, leveraging their expert knowledge of the workflow, and eliminating lengthy development cycles.
- Enterprise-grade. All of the compliance you need, and all of the features you'd expect. From SSO to role-based access control.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Buyer guide

Financing for AWS Marketplace purchases
Pricing
Free trial
Dimension | Description | Cost/12 months |
|---|---|---|
Custom | Custom: Contact aws-marketplace@tines.io for custom pricing | $250,000.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
We provide multiple support touch-points. Our primary support structure for customers is through dedicated Slack channels and our account management team alongside our technical team. In addition to this we have extensive documentation, tutorials and other resources on our website. hello@tines.io
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Standard contract
Customer reviews
Powerful Automation with Room for Workflow Improvement
Streamlines Workflows, Easy Setup
Strong Integrations and Reliable Automation for Security & IT Ops
No-code Tool
Designed specifically for security and IT operations
Serious, reliable automation
Pricing is more for Enterprise clients
Automates alert triage - Decide: real threat or false positive
Speeds up incident response
Tines- My daily buddy
Intuitive, Powerful Automations with Seamless Integrations
Its integration capabilities are another major strength. Tines connects seamlessly with a wide range of tools via APIs, allowing workflows to span across systems without friction. This flexibility makes it adaptable to different use cases, from security operations to broader IT and business processes.
In terms of performance, the platform is reliable and efficient automations run consistently, reducing manual effort and minimizing the risk of human error. This directly translates into strong ROI, as it saves significant time and allows teams to focus on higher-value work instead of repetitive tasks.
The onboarding experience is also smooth, with good documentation and a structure that helps users get up to speed quickly. Even for those new to automation, it doesn’t feel intimidating.
Finally, the way Tines incorporates intelligence into workflows through logic, conditional branching, and extensibility adds another layer of power, enabling users to build smarter, more adaptive processes rather than just static automations.
Overall, it’s a well-rounded platform that balances usability, power, and scalability exceptionally well.
Another area that could be improved is documentation for advanced use cases. While the basics are well covered, deeper or more complex implementations sometimes require extra effort to figure out or rely on trial and error.
In terms of features, certain areas still feel like they’re evolving. For example, aspects like native data handling, ticketing capabilities, or more prebuilt templates could be more robust to reduce the need for custom workarounds.
Pricing can also be a consideration, especially for smaller teams or lighter use cases, where the cost may feel high relative to usage.
Overall, while none of these are deal-breakers, they do add some friction when getting started or when trying to scale more complex workflows.
Another major problem it addresses is the time and effort spent on repetitive tasks things like alert handling, onboarding/offboarding, reporting, or routine operational actions. By automating these processes, Tines significantly reduces manual workload, improves consistency, and minimizes errors.
It also helps solve the accessibility gap in automation. Traditionally, building complex workflows required strong engineering support, but Tines enables even non-developers to create and manage automations through a low-code interface. This removes bottlenecks and allows teams to move faster without relying heavily on specialized resources.
From a benefits perspective, this translates into faster response times, improved operational efficiency, and better scalability. Teams can focus more on high-impact work instead of repetitive tasks, while workflows remain reliable and standardized. In many cases, organizations are able to automate a large portion of previously manual processes, leading to significant productivity gains and smoother day-to-day operations.