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    Tines

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    Tines powers intelligent workflows that enrich, triage, and remediate alerts from AWS and beyond. Security and IT teams use Tines to connect data, tools, and people across their entire ecosystem and reduce manual work. In short, AWS brings the signal and Tines powers the action. Companies like GitLab, McKesson, Coinbase, and Sophos trust Tines to run their most important workflows.

    Ratings and reviews

    4.7
    407 ratings
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    1 AWS reviews
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    406 external reviews
    External reviews are from G2  and PeerSpot .

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    Reviews (407)
    VINAY P.

    Reducing Manual Operational Work with Intelligent Workflow Automation

    Reviewed on May 28, 2026
    Review provided by G2
    What do you like best about the product?
    What I like most about Tines is how effectively it simplifies operational and security-related workflows through a visual no-code/low-code automation platform. During daily work involving alert handling, incident-response coordination, reporting, and system integrations, it reduced a significant amount of repetitive manual effort while improving workflow consistency.

    The visual workflow builder is one of the strongest features because it makes even complex automation processes easier to understand, modify, and maintain compared to traditional script-heavy automation. I regularly use it for workflow orchestration, alert routing, ticket creation, reporting automation, and cross-system coordination without depending heavily on custom development.

    Performance has generally been stable during operational workflows, especially while handling API integrations, event-driven automations, and multi-step operational processes. The cloud-based deployment also reduced setup time and allowed workflows to go live quickly without major infrastructure overhead.

    Tines works smoothly with tools like APIs, cloud platforms, and monitoring systems, which helped centralize workflows and reduce disconnected operational processes. The onboarding experience was also straightforward because the drag-and-drop interface, templates, and Tines University resources made it easier to start building workflows quickly. The AI-assisted workflow suggestions, formula generation, and automation guidance also improved productivity during workflow creation and troubleshooting activities.

    From an ROI perspective, automating repetitive operational tasks significantly reduced manual work, improved response times, and eliminated a large amount of repetitive coordination effort across systems.
    What do you dislike about the product?
    I noticed is that larger workflows with many actions can become difficult to navigate and debug over time. As operational automations scale, visual organization and troubleshooting can become more complex, especially when handling advanced conditional logic or multiple integrations simultaneously.
    What problems is the product solving and how is that benefiting you?
    Before using Tines, many operational workflows depended on repetitive manual actions, disconnected systems, spreadsheets, ticket updates, and constant monitoring between different tools.

    Tines solved this by centralizing workflow automation, operational orchestration, integrations, alert handling, and reporting into one visual platform. Instead of manually moving information between systems or repeating the same operational tasks daily, workflows became automated, standardized, and easier to manage.

    For example, incoming alerts can automatically trigger workflows, create tickets, route notifications, update systems, analyze operational data, and synchronize reporting activities without manual intervention. This reduced delays, improved operational consistency, and minimized repetitive administrative work.

    The onboarding process was relatively smooth because workflows could be built visually without deep coding expertise, allowing operational teams to start automating processes quickly. Support resources, templates, and documentation also helped accelerate implementation.

    The biggest benefits have been improved operational efficiency, reduced manual effort, fewer workflow errors, faster response times, better cross-system coordination, and stronger visibility into operational and security-related processes overall.
    Shadrach Godwish Chukwu

    Automation has replaced repetitive tasks and helps my team organize workflows in real time

    Reviewed on May 27, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for Tines has been automation. My main use has been automating simple workflows, such as moving data between tools, sending alerts, and handling routine tasks. This work gets faster and becomes much more organized.

    This is the most common use case for Tines. Another use case I have utilized is automating follow-ups, such as follow-up messages after submissions. The user gets an instant reply without having to do it manually.

    What is most valuable?

    I think the best features Tines offers are the easy workflow builder, very strong app integrations, and real-time automations for data updates and alerts.

    The workflow builder in Tines is very simple and visual. You just connect steps together as if you are building blocks. It is very easy to see what happens next, even without much coding.

    What stands out mostly about Tines's features is the integrations. It connects easily with tools such as Slack, emails, and spreadsheets, and it makes data moves automatically without much work. In real-time automation, Tines is very strong and things run very instantly when an event happens, such as a form submission or an update.

    Tines has impacted my organization and my work positively by making my work faster, and tasks that used to be manual now run automatically, such as data updates and alerts. It has also reduced mistakes and helped teams get updates in real-time, so that decisions can be made as soon as possible.

    What needs improvement?

    Tines is overall good, but the setup can feel a bit technical at first. More templates for common workflows would make it much easier to start quickly without building everything from scratch.

    I can say that the documentation could be much simpler and mainly example-based, showing real workflows. Faster support responses would also help, especially when someone is building a very complex workflow so they can easily get support responses at any point.

    The setup time is considerable. It takes time to set it up, and the learning curve is steep. It is not hard once you know it, but getting started takes a whole lot of time and effort and slows new users down considerably.

    I will heavily dwell on a few things. More ready-made templates would help so you do not always start from scratch. A simpler onboarding flow for new users would also make it much easier to get started very quickly. Better in-app guidance when building workflows would also be helpful.

    For how long have I used the solution?

    I have used Tines for roughly two years.

    What do I think about the stability of the solution?

    Tines is very stable. There have been no major downtime or issues from what I have used so far. Workflows can run very smoothly once set up. I can say that it is very stable and I prefer it over a whole lot of tools out there.

    What do I think about the scalability of the solution?

    Tines can handle bigger workflows or more users easily. It scales very well. You can build bigger workflows and add more users even without breaking anything. It is built for growing teams and has more complex automation capacity. It is built for growing teams and handles much bigger and more complex automations.

    How are customer service and support?

    I did not actually contact the support directly. However, from a whole lot of things that I saw, there were help documents and resources that were available. It is very great, and most issues were handled internally by the team.

    Which solution did I use previously and why did I switch?

    I did not personally switch to any other tool. However, in the workflow that I work with, most processes were manual before, such as spreadsheets and normal basic emails and normal basic task handling. Tools such as Tines were then automatically introduced, and once it was introduced, we started using it to automate all these things, and we started reducing a whole lot of manual work.

    How was the initial setup?

    The setup can feel a bit technical at first. More templates for common workflows would make it much easier to start quickly without building everything from scratch.

    What was our ROI?

    I actually do not work on the finance side. I do not actually know the exact ROI numbers. However, generally, it felt that times were saved on repetitive tasks, and it has saved a lot of repetitive tasks so that teams could focus more on actual work instead of just manual processes. Tines saves a whole lot of time. A whole lot of manual and repetitive tasks have been reduced, and people can now focus on something much better.

    What's my experience with pricing, setup cost, and licensing?

    I did not handle the purchasing side, so I did not actually know the exact pricing or the licensing details. From what I saw, Tines was more of an enterprise tool. Access was already set up by the organization, and I was able to use it.

    Which other solutions did I evaluate?

    I was not actually part of the selection, so I did not actually evaluate other tools. I just started using Tines after it was already set up by the organization. However, I believe it is better than most tools out there that are used in automations.

    What other advice do I have?

    My advice would be to start simple. The main thing is that you need to build small workflows first. When you build small workflows, you understand how it works on a bigger and more complex side. If you understand how simple automations work, then you can move into complex automations. This saves you a whole lot of time later on. The main thing is to start with simple things and then keep going.

    Tines is a very solid tool overall. Once you get used to it, it makes work much easier and saves a whole lot of time. The main thing is getting comfortable with building workflows at the start. Once you understand it, it becomes much easier and you enjoy it. Tines does the job very well for automation and keeping things organized. I would rate this review an eight out of ten.

    Farhat M.

    Effortless Automation with Seamless Integration

    Reviewed on May 22, 2026
    Review provided by G2
    What do you like best about the product?
    I like Tines for its modern security operations and enterprise-level automation platforms, which offer flexibility for integrating business tools. It helps automate repetitive and time-consuming tasks, allowing me to focus on higher-value work. The initial setup is simple and instructive, making it easy to get started.
    What do you dislike about the product?
    Enhanced reporting and dashboarding capabilities could provide deeper visibility into automation effectiveness and operational metrics. More customizable executive and operational dashboards, additional features such as trend analysis, ROI measurements, and KPI tracking.
    What problems is the product solving and how is that benefiting you?
    I use Tines for automating repetitive tasks and integrating performance, product, and project reviews to focus on higher value work. Its flexibility for integrating business tools enhances our modern security operations.
    Abdul M.

    Effortless Automation with Tines

    Reviewed on May 22, 2026
    Review provided by G2
    What do you like best about the product?
    I use Tines for automation and it has really helped with faster incident response and increased scalability. I like the ease of use and flexibility, which are big pluses for me. The fact that Tines is not limited by its built-in integrations is a standout feature because it allows for instant translation of any curl command. Additionally, the initial setup was simple, making the experience quite smooth.
    What do you dislike about the product?
    The workflow can be improved as it seems messy and difficult to debug. Having over 50 steps feels like it could be reduced.
    What problems is the product solving and how is that benefiting you?
    I use Tines for automation, which provides faster incident response and increased scalability.
    Shresta R.

    Easy UI, Helpful No-Code Platform with Plenty of Features

    Reviewed on Apr 28, 2026
    Review provided by G2
    What do you like best about the product?
    easy UI
    no code platform is very helpful
    more features available
    free certifications for learning
    What do you dislike about the product?
    nothing its great
    could make easier for beginners
    What problems is the product solving and how is that benefiting you?
    helps automate manual tasks
    very beneficial for non coded ppl
    Anurag V.

    Reliable Automation for Refined Daily Operations

    Reviewed on Apr 22, 2026
    Review provided by G2
    What do you like best about the product?
    The most useful feature of Tines is converting manual work into structured workflows. I have also found it very useful when performing tasks on an event basis - triggered instantly and do not require constant checking. The platform provides enough control to customize the logic whilst being visually organized (visually) and allows me to easily manage multiple processes. It is also very easy to integrate with my existing systems, therefore I can extend functionality without having to build out from scratch.
    What do you dislike about the product?
    Another way that Tines can enhance its capabilities is by improving upon how large &/or complicated workflows are handled, as they may require additional work to always stay properly organized.. The more time spent determining organization of actions for clear understanding, the greater understanding of the platform's flexibility. With experience using Tines, designing large &/or complicated workflows becomes simple & efficient.
    What problems is the product solving and how is that benefiting you?
    With the help of Tines, I can remove the difficulty of managing disparate processes with multiple tools by bringing them together so I can run automatic workflows for incoming information where you complete the necessary actions immediately. It has helped cut down on delays in routine operations by ensuring the same steps are taken each time. Therefore, I have increased overall productivity, decreased missed steps, and have better control over daily processes without needing to be manually involved often.
    Media Production

    Streamlines Our Team’s Workflow with Powerful Automation

    Reviewed on Apr 21, 2026
    Review provided by G2
    What do you like best about the product?
    It helps automate the processes my team is working on, reducing manual effort and making our day-to-day work smoother.
    What do you dislike about the product?
    I takes a lot of time to generate an output
    What problems is the product solving and how is that benefiting you?
    Automation.
    Namit J.

    Streamlines the Daily Processes with Automation

    Reviewed on Apr 21, 2026
    Review provided by G2
    What do you like best about the product?
    It helps us in automating our day to day process to reduce the manual effort
    What do you dislike about the product?
    It takes a lot of time processing the inputs we give
    What problems is the product solving and how is that benefiting you?
    it is automating our day to day process and reduces the manual effort
    Consulting

    Powerful Automation That Streamlines VRM/ TPRM

    Reviewed on Apr 21, 2026
    Review provided by G2
    What do you like best about the product?
    Automation capability to help us streamline our daily tasks
    What do you dislike about the product?
    Less token capacity and inablity to store the chat history for long
    What problems is the product solving and how is that benefiting you?
    Streamline the vendor risk managament process and automate to reduce the overall time to review
    Hitesh J.

    Powerful Automation with a Learning Curve

    Reviewed on Apr 20, 2026
    Review provided by G2
    What do you like best about the product?
    I use Tines to automate workflow and streamline repetitive processes efficiently. It eliminates manual, repetitive tasks and reduces errors by automating workflows, saving time and improving efficiency. I like how easy it is to build powerful automations without coding, while still having the flexibility to handle complex workflows. The initial setup of Tines was straightforward for my team.
    What do you dislike about the product?
    The UI can feel a bit complex for beginners, and debugging tracking issues in larger workflows could be more intuitive. Better error highlighting could also be helpful.
    What problems is the product solving and how is that benefiting you?
    Tines eliminates manual, repetitive tasks and reduces errors by automating workflows, saving time and improving efficiency.