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Bit complicated to use and bit high in price
What do you like best about the product?
survey sparrow is has good features like question type and NP
What do you dislike about the product?
Pricing is so high as compared to others
What problems is the product solving and how is that benefiting you?
with lots of question type, we can do check experience and share reports
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Easy to use, Excellent Customer Service
What do you like best about the product?
It's easy to use and understand (User Friendly). When faced with technical issues or needing guidance, the support team is very supportive and does their best to resolve all queries and technical issues
What do you dislike about the product?
When uploading the list of candidates, if the platform detects errors, it doesn't indicate which emails we need to review; being able to pinpoint what needs to be adjusted would be time-saving and very helpful
What problems is the product solving and how is that benefiting you?
Conducting a 360 feedback survey and benchmarking results across three rounds, which will help us generate an overall report with recommendations and way-forward
Enticing Experience of Data Collection
What do you like best about the product?
User-friendly template and navigation for engaging users to complete the survey in desktop and mobile version
What do you dislike about the product?
When we select a type of question, it needs to take the options entered for previous similar patterned questions, but it prompts us to enter the changes for every question.
What problems is the product solving and how is that benefiting you?
It provides a versatile platform for conducting research surveys to increase the sample size as it has multiple options of sharing the survey across many platforms.
Got good insights
What do you like best about the product?
No charges involved and promotes the helpful give and take policy
What do you dislike about the product?
The onboarding experience was a bit tricky but have got the hang of it now
What problems is the product solving and how is that benefiting you?
Helps me to realise key problems amd get honest reviews which helps me plan ahead my service idea
Make my life so much easier in creating a system to gather feedback
What do you like best about the product?
Customisation, email embedding, capturing of scores for half complete forms.
What do you dislike about the product?
Doesn't really cater to smaller firms looking to gather more details in the feedback rather than just volume in data.
What problems is the product solving and how is that benefiting you?
Reduces the amount of time taken to create a recurring system for gathering feedback.
Automation saves a lot of manual tracking and reduces the rate of error
Automation saves a lot of manual tracking and reduces the rate of error
Easy to use survey platform
What do you like best about the product?
Easy to user interface. Some advanced features, such as API and webhooks.
What do you dislike about the product?
AS an organisation admin, I am unable to see all published surveys. I cannot archive a survey - make it non-live, without deleting the captured data
What problems is the product solving and how is that benefiting you?
Easy to use survey builder, which can be customised to suit business purposes
Buena herramienta para encuestas
What do you like best about the product?
La posibilidad de crear encuestas conversacionales e implementar rápidamente
What do you dislike about the product?
Los elementos gratuitos cada vez son mas restrictivos, lamentablemente no se puede exportar los datos.
What problems is the product solving and how is that benefiting you?
me permite evaluar el resultado de mis cursos virtuales.
Easy, no-nonsense interface
What do you like best about the product?
It just works. The interface is easy to understand, so you'll have your survey put together in no time at all.
What do you dislike about the product?
Small business pricing would be nice. The sales pitch was tailored to large amounts of send-outs with granular analysis, which isn't a match for everyone.
What problems is the product solving and how is that benefiting you?
We use SurveySparrow to collect client feedback, which helps us improve the business.
Helpful to track and visualize insights
What do you like best about the product?
It was really easy to generate insightful reports about surveys
What do you dislike about the product?
Some of the data visualizations of the reports were clunky- for example, in asking to rank options, the labeling of the options in the charts would be cut off.
What problems is the product solving and how is that benefiting you?
Helping to quickly gather feedback
Solid NPS
What do you like best about the product?
Good value for money. Simple to use and good reporting functions to suit our needs.
What do you dislike about the product?
Just a minor one, but the limit of devices you can login from. If you are using multiple devices to work, it can become annoying.
What problems is the product solving and how is that benefiting you?
Helping us collect NPS and effectively report on different segments of our audience.
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