SurveySparrow
SurveySparrowReviews from AWS customer
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Very user-friendly with a big variety of designs and layouts.
What do you like best about the product?
The user-friendly and simple interface that is easy to use. The customer service is very responsive and helpful making the experience easy and seamless.
What do you dislike about the product?
The pricing strategy is not flexible enough - we had to purchase a min. of 3 months, whereas we only needed the platform for one month.
What problems is the product solving and how is that benefiting you?
It's an easy solution for hosting customer surveys - the easiest and the most flexible one on the market.
Great survey software
What do you like best about the product?
Pretty simple and fest set up, and quick to see results.
What do you dislike about the product?
Wish there were more options regarding survey types and survey design.
What problems is the product solving and how is that benefiting you?
Allowing customers to easily give feedback to our services.
Loved the ranking feature
What do you like best about the product?
I tried multiple survey products but couldn't find ranking feature on most of the products. Survey sparrow was the only one i found.
What do you dislike about the product?
The product doesn't have a dedicated app and everytime i have to open it in on chrome.
What problems is the product solving and how is that benefiting you?
Whenever i have to conduct a survey for my UX research, it gives me the required options and generates a great report as well.
quick and easy interface with some insights as an extra
What do you like best about the product?
easy to use tool with some extra features like sync with drive that allows you not only to do a survey but also to get insights on the responses
What do you dislike about the product?
I'd have like to have an option to display a "good bye" page after the survey is done
What problems is the product solving and how is that benefiting you?
I used it for an internal company survey. It worked well without any errors
Excellent, flexible app for surveys
What do you like best about the product?
Very flexible, and very intuitive. Can write simple or complicated surveys with dependants on other questions.
What do you dislike about the product?
Nothing really. It meets all of our requirements
What problems is the product solving and how is that benefiting you?
We are using it to run online proxies for annual general meetings for condos.
Good!
What do you like best about the product?
It's full of functions and I will remember surveysparrow if I need a full-stack-survey-tool
What do you dislike about the product?
Too complex for me. I wanted just click click survey with a bit of logic
What problems is the product solving and how is that benefiting you?
Couldn't find the logical section with some rudimentary ifelse / Switchcase functions
Really loved the product & hope they add more features to the free version!
What do you like best about the product?
I really love the professional energy it gives off. The smooth transitions between questions is super advanced. Loved how seem less it feels overall. Personally I love how user friendly it is and would continue to develop this in a user-friendly perspective.
What do you dislike about the product?
To be honest, I really wish there was an affordable subscription version. Truly wish it had options for small business that are just getting started above the free trial. In addition, I disliked that the free version ruined my trial version and I had to go back and make repairs to my questionnaire because the change in deliverables that the free version does not offer compared to the trial version.
What problems is the product solving and how is that benefiting you?
Surgery sparrow is solving the issue of having an On-Boarding platform for my clients. I simply use it to have a fancy looking portal to send to my clients and collect vital information to get started in working with them. It's a fantastic portal via link and very handy!
Good experience, pitched SS for a project and had a smooth onboarding and first experience.
What do you like best about the product?
Ease of use, and user-friendly layout as well as data exporting
What do you dislike about the product?
Pricing plans/yearly only focus, would like to see more price per project options
What problems is the product solving and how is that benefiting you?
generating audience responses without having to spend my own time recruiting responders
Easy!
What do you like best about the product?
How easy the software is to use! Didn't spend forever getting up to speed!
What do you dislike about the product?
Nothing. The software is amazing. Excited to use.
What problems is the product solving and how is that benefiting you?
Gauging NPS from our clients. Knowing how happy our clients are and able to report those findings.
Amazing UI/UX
What do you like best about the product?
I love how there are several payment plans suited to your specific needs so you can get the best bang for your buck. I also love that it have display and skip logic.
What do you dislike about the product?
I don't like that it doesn't allow you create or view surveys on mobile devices. That might be something to look at. It's mobile website also needs improvements as it lags atimes
What problems is the product solving and how is that benefiting you?
It's helping individuals and brands get feedback from audiences they're trying to reach. Either for better products or for a research documents or just a poll and I like that
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