Metabase

Metabase

Reviews from AWS customer

2 AWS reviews

External reviews

145 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Information Technology and Services

Metabase has been a game-changer for our teams and customers

  • October 03, 2025
  • Review provided by G2

What do you like best about the product?
We value how Metabase turns our data into clear, interactive visualizations and dashboards. The option to drill down into charts and use dynamic filters has made it easy to discover insights and share them with the team. Scheduling reports and setting up alerts helps keep everyone informed, while role-based permissions protect our data and ensure only the right people have access. Implementation and integration with our databases and APIs was straightforward. We rely on Metabase daily to deliver useful reports to both our internal teams and external customers. It has truly enabled us to make confident, data-driven decisions. The platform is user-friendly for both technical and non-technical users who prefer to avoid complex SQL queries. We never need to contact the customer support because the onboarding and operational workflows are comprehensive. Highly recommend!
What do you dislike about the product?
The product provides excellent features, though I feel the user interface could be more dynamic and functional. Still, the cost-to-performance ratio is unmatched, which is why we appreciate it.
What problems is the product solving and how is that benefiting you?
Metabase enables us to generate custom reports based on our chosen source filters, timeseries periods, and metrics. We rely on Metabase as our Reporting Engine, working with various data sources and timeseries. The platform allows us to further refine our reports by applying additional filters to the resulting datasets. Its visualization capabilities are highly effective and can be customized to fit our specific requirements. We have integrated dashboards directly into our internal tools, providing our team with a polished and professional way to track key metrics. The option to drill down into charts and use dynamic filters has made it easy to discover insights and share them with the team. Scheduled reports and alerts help keep everyone informed, while role-based permissions protect our data and ensure that only authorized users have access. The intuitive query builder stands out, making it simple for us to filter, summarize, and explore data with ease. Hence, it solves all our reporting needs.


    Gorav A.

Simple Yet Powerful Open-Source BI Tool for Fast Data Exploration

  • August 05, 2025
  • Review provided by G2

What do you like best about the product?
Metabase stands out for its simplicity and quick setup. As a data analyst, I appreciated how fast I could connect it to our PostgreSQL and MySQL databases without needing any complex configuration. The no-code query builder is excellent for non-technical users to explore data, create charts, and build dashboards without writing SQL.

It supports custom SQL queries when needed and provides automatic visualizations, which makes dashboard building incredibly efficient. The scheduling and sharing capabilities (via email and Slack) are a huge plus for recurring reports. And being open-source, it’s cost-effective for small teams or startups with limited budgets.
What do you dislike about the product?
Metabase, while user-friendly, lacks some of the more advanced features found in enterprise BI tools like Tableau or Power BI. For example, it doesn't support very complex calculated fields or row-level security without workarounds.

Additionally, performance tends to degrade when dealing with very large datasets or high query volumes. Customizing visuals is also somewhat limited—you don’t get the same depth of control over chart formatting. Lastly, the documentation and community support could be more robust for solving advanced use cases.
What problems is the product solving and how is that benefiting you?
Metabase helps democratize access to data across the organization. It empowers non-technical teams—like operations, marketing, and support—to explore data on their own without relying on the data team for every small query.

We use Metabase to monitor KPIs like user retention, sales trends, and product performance. The ability to create dashboards and set up scheduled reports has significantly improved reporting efficiency and transparency. By embedding dashboards into our internal admin panel, we’ve also centralized data access, saving time and improving team alignment.


    Parisa H.

Great but only if you're good at understanding analytics

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
if you understand analytics then it's a really great tool. the filters you use to help navigate you to the right sets of data makes life really easy. the dashboards you can create too are great and the way you can place them, change the sizes of them to tailor to exactly what you want is great.
What do you dislike about the product?
it's definitely not designed for those who just want to pull data, you need to understand how to work data and analytics. when you're joining pieces of data together it can get confusing as well with the different types of joining.
What problems is the product solving and how is that benefiting you?
it integrates with a couple of different systems we have and pulls information from those to create one platform to view.


    Sampath K.

Empowering Enterprise Users with Easy-to-Use and Open-Source Analytics

  • July 29, 2025
  • Review provided by G2

What do you like best about the product?
Especially for non-technical users, Metabase is notable for its ease of use and simplicity. Users may construct dashboards and queries without knowing SQL thanks to the user-friendly interface. A major benefit is the open-source paradigm, and the setup is simple, particularly for PostgreSQL, MySQL, and Snowflake. It is also quite convenient to be able to share dashboards and automate email reports.
What do you dislike about the product?
Working with bigger teams might be difficult due to the absence of fine-grained access constraints. If you don't optimize at the database level, performance may suffer while searching massive datasets. Although the visuals are good, they may seem constrained in comparison to programs like Looker or Tableau. Additionally, unless you purchase the more expensive edition, audit logs and copying tools are rather poor.
What problems is the product solving and how is that benefiting you?
Without overburdening the data team, we use Metabase to provide self-serve analytics access to business and product teams. It assists stakeholders in tracking consumer behavior, funnel performance, and KPIs in an easy-to-use manner. This expedites decision-making, democratizes data access, and saves time.


    Ibrahim Izz El-Deen

Modern analytics tool enhances user interactions with neat visualizations for improved decision-making

  • November 12, 2024
  • Review from a verified AWS customer

What is our primary use case?

I used Metabase for business intelligence and analytics in my organization. We connected Metabase to AWS Athena, allowing us to query and visualize data stored in S3 buckets.

How has it helped my organization?

Metabase, being deployed on AWS, enabled us to work closely with our data in AWS. It allowed for real-time updates and queries after our ETL jobs, which greatly enhanced our ability to make timely and data-driven decisions.

What is most valuable?

Metabase's key advantage is its modern approach to business intelligence. It offers neat and interactive visualizations and a light and user-friendly interface. 

The use of a Docker image allowed us to deploy it easily on AWS, and its open-source edition was functional enough for our needs. The solution provided frequent updates and customer support through their blogs and forums.

What needs improvement?

One area for improvement could be in offering more advanced features even in the open-source edition or making the paid versions more cost-effective. 

Data scalability, especially if the data grows, requires manual infrastructure management, which could be improved. Increased customization and visualization options in the open-source edition would be beneficial. 

Additionally, it might be helpful if more complex queries and stored procedures were supported.

For how long have I used the solution?

I used Metabase for approximately eight months.

What do I think about the stability of the solution?

Metabase proved to be stable in our usage. The Docker image frequently received updates, which helped maintain its stability and address any bugs.

What do I think about the scalability of the solution?

The scalability of Metabase depended largely on the EC2 instance and AWS infrastructure we used. Managing the scalability required manual adjustments based on our data volume, including upgrading the instance type as needed.

How are customer service and support?

Metabase provided frequent updates and had a robust support system through blogs and articles, although I did not personally engage with direct technical support.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was manageable. We deployed the Docker image using AWS EC2, which required us to manage the infrastructure manually to accommodate the growth of data.

What was our ROI?

The return on investment was mainly seen in its functionality. The open-source edition provided sufficient utility for deploying in AWS and utilizing AWS data warehouses cost-effectively.

What's my experience with pricing, setup cost, and licensing?

Using the open-source edition of Metabase on AWS EC2 cost us around $29 per month for the EC2 instance, which was affordable.

Which other solutions did I evaluate?

I compared Metabase with QuickSight to evaluate which tool would best meet our business needs, stakeholder management, and technical capabilities.

What other advice do I have?

Metabase is a modern BI tool that offers light and user-friendly interactions, making it well-suited for modern data environments.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Indranil I.

Dashboarding, Query editing with daily alerts and so much more at one place

  • October 17, 2024
  • Review provided by G2

What do you like best about the product?
There lots of features like daily alerts, dashboards settings with various formating options and visualization tools and UI is very user friendly. Very fast and easy to inegrate with cloud architecture. Great support on diiferent queries. Very user friendly and easy to learn for new person. I use it daliy for daily data extraction or tracking.
What do you dislike about the product?
No suggestive keywords or query completion prompts from their end. limited use of SQL functions.
What problems is the product solving and how is that benefiting you?
Our whole reporting for various teams from marketting ,business and almost everyone who needs data for any purpose uses Metabse to access. All our major data needs are satisfied from Metabase.


    Matheus A.

You may have this

  • October 16, 2024
  • Review provided by G2

What do you like best about the product?
The way that I can build and see the metrics about points of our product and process
What do you dislike about the product?
Sometimes is kind hard to find some ways to customize the table
What problems is the product solving and how is that benefiting you?
See analyitcs about our product


    Harshith Bejjam

Useful for visualization and data analytics

  • July 29, 2024
  • Review from a verified AWS customer

What is our primary use case?

I use the solution in my company for visualization and data analytics.

What is most valuable?

The most valuable feature of the solution is its interface, which is used to query data into Metabase. I think it is very useful and handy for a novice.

What needs improvement?

I think there is a need to add a few more advanced visuals in the tool. There are a standard set of visuals in the tool which are available. We need more advanced visuals in the product. Metabase's competitors of the product are making available a lot of new visuals in their solutions.

For how long have I used the solution?

I have been using Metabase for a year and a half. I am a user of the tool.

What do I think about the scalability of the solution?

It is a scalable solution.

All the reports generated through the product are accessible throughout my organization. All the teams in my company, like the product, business, customer engagement, or marketing, use the dashboard offered by the product, and there are more users in my company who access the reports offered by the product. There are 20 people in the company who develop reports using the product.

Metabase's scalability and performance have met my organization's growing data needs.

How are customer service and support?

I have contacted the technical support for the product, and I can say that they were responsive.

Which solution did I use previously and why did I switch?

My company used to use Power BI.

How was the initial setup?

The product's installation and deployment phases were pretty easy. Metabase's team was really helpful in setting up the tool in our environment on AWS and guiding us through the initial setup and everything.

The solution is deployed using AWS cloud services.

What's my experience with pricing, setup cost, and licensing?

I would not say it is a cheap tool, but it's viable.

The tool can be worth your money.

Which other solutions did I evaluate?

Besides the other products in the market, my company decided to go with Metabase since we were using several SQL and NoSQL databases. Power BI was not able to handle NoSQL databases, which mostly focused on our company's product end. In a way, with the NoSQL database, we need to know the user performance and everything related to it. We thought that integrating a new tool would help us. Metabase is a cloud-hosted tool and is data-driven, so it gives us access from anywhere, unlike the on-premises version. The basic operations that we do on Metabase are mostly SQL-driven, which is basic for every developer.

My company had a study and report done by a peer source, and they also helped with onboarding the product.

What other advice do I have?

I would definitely recommend Metabase to others.

The tool is easy to learn if you are good at querying an SQL database.

One of my teams uses Metabase for AI development.

I rate the tool an eight or nine out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Joon K.

easy to use analytic platform

  • July 22, 2024
  • Review provided by G2

What do you like best about the product?
easy to use, enables complex analysis through custom sql, realtime analysis, flexible date & field filters
What do you dislike about the product?
sometimes loading time for a dashboard can be long
What problems is the product solving and how is that benefiting you?
I used Metabase to build analytic dashboards that tracks kpis.


    Information Technology and Services

Great and user friendly tool for data exploartion

  • June 27, 2024
  • Review provided by G2

What do you like best about the product?
The best thing about this tool is its user friednly and it has interactive dashboard. It runs sql queries in a short span of time.I use this frequently in customer support role.
What do you dislike about the product?
No disadvantages as such , it is a good and user firedmly tool.
What problems is the product solving and how is that benefiting you?
it provided data in short span of time. Whenever I try to fetch a users data for profile creation issues it gives quick and correct information.