LinkSquares CLM
LinkSquaresReviews from AWS customer
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LinkSquares has completely streamlined our Contract review and management process.
What do you like best about the product?
The collaboration in the contract review process is excellent, and includes the ability to let numerous individuals contribute. By implementing DocuSign into the platform, the process of contract review and finalization is effortless. I am particularly pleased with the Analyze feature of LinkSquares, as it enables me to manage thousands of contracts, and I am able to link those contracts with their associated amendments/exhibits/schedules, creating a comprehensive picture of the life of the contract.
What do you dislike about the product?
There are no specific dislikes; however, if our organization were to start over, we would have provided better instruction to LinkSquares representatives on how we envisioned the design of the platform, as it relates to our business model. The one piece of advice I would give prospective customers is to be very clear how you want the platform to perform in relation to your business needs, and the LinkSquares team will be happy to help achieve that goal.
What problems is the product solving and how is that benefiting you?
LinkSquares has provided our organization with the ability to create a comprehensive picture of the life of a contract, by linking a contract with all associated amendments/schedules/exhibits.
Mostly great
What do you like best about the product?
I enjoy Linksquares' intuitive user design which makes the experience seamless, such as the smooth integration between Finalize and emails, being able to quickly navigate between Finalize/Analyze, and its helpful AI tool that scans contracts and summarizes important clauses. The templates workflows are also well thought, and we use the Dynamic Language feature quite often to combine similar templates. The tags are also quite helpful. We found Customer Support to be responsive and helpful as well.
What do you dislike about the product?
I wish we could access a "Counterparty Page" with a list of all contracts between us and a specific company, which now we can only do by searching an filtering. The contracts end up not being centralized and categorized by counterparty, and the AI tool that processes contracts in Analyze often creates multiple variations of the same company (for example, the same counterparty will show in different contracts with different capitalization, etc, instead of having the exact same name). Some other minor bumps such as not being able to bulk delete or edit agreements in Analyze.
What problems is the product solving and how is that benefiting you?
Helps us process executed agreements faster, and assists in the contract lifecycle through its Finalize feature, which is time-saving especially when there are multiple reviewers involved.
Great Customer Service
What do you like best about the product?
They have the most knowledgeable and helpful implementation and customer account team.
What do you dislike about the product?
Their integration capabilities could be more robust.
What problems is the product solving and how is that benefiting you?
It allows for full contract life cycle management and storage, while also utilizing AI and and facilitating ease of use.
Powerful and User-Friendly Smart Repository
What do you like best about the product?
Analyze has been a game changer for us! The tool is incredibly user-friendly, and the search and reporting functionality makes it easy to quickly locate key terms and generate reports. The team uses the tool almost daily! Integration was seamless and required very little effort on our side. Customer service has also been outstanding - the team is always responsive and helpful.
What do you dislike about the product?
Nothing - the experience has been entirely positive.
What problems is the product solving and how is that benefiting you?
We’ve been able to centralize our post-execution contract analysis and reduce manual review time.
Streamlined Contract Management with Powerful AI and Seamless Collaboration
What do you like best about the product?
The LinkSquares CLM platform stands out for its user-friendly and intuitive interface, which makes navigating and managing contracts simple and efficient. One of my favorite features is the Microsoft Word plug-in, which provides a seamless way to edit agreements without leaving the familiar Word environment. The AI Assist function within the plug-in is exceptional—one of the best AI tools I’ve worked with—offering insightful suggestions that speed up the review process and enhance accuracy. Additionally, the clause library is an invaluable resource for storing frequently used clauses and easily adding new ones from current agreements, ensuring consistency and saving time across the contracting process.
What do you dislike about the product?
While LinkSquares offers many strong features, there are a few areas for growth. The post-signature repository currently lacks an AI chatbot for real-time assistance—though I understand this feature is in development, which is promising. On the pre-signature side, the out-of-the-box reporting options are somewhat limited; while custom reports can be created, they come at an additional cost. Lastly, navigating the contract negotiation and workflow process tends to be easier when there are fewer reviewers and approvers. That said, some of this complexity stems from our own internal processes rather than the platform itself.
What problems is the product solving and how is that benefiting you?
LinkSquares has helped us address several key challenges in our contracting process. For our business and commercial teams, it provides greater visibility and transparency into contract status, reducing delays and improving alignment across departments. For the legal team, the platform has significantly increased the speed and efficiency of contract review and approval, allowing us to turn around agreements faster and support internal stakeholders more effectively. By centralizing contract data and streamlining workflows, LinkSquares has reduced bottlenecks, improved collaboration, and enabled us to manage risk more proactively.
Robust CLM Platform with Outstanding Support, but Clarity on Future Feature Access Needed
What do you like best about the product?
Our experience with LinkSquares has been excellent across the board—from initial sales engagement to full onboarding and daily use of its core platform, including Analyze, Finalize, and the Microsoft Word plugin. The product has delivered tangible improvements to our contract lifecycle. The Word integration has become essential to our redlining process. With our customized drafting rules in place, it flags problematic terms and suggests preferred language in real-time, enabling faster, more consistent edits without toggling between platforms.
What do you dislike about the product?
While we are very satisfied with the core platform, I would have appreciated more clarity around which features are included in our subscription tier. Specifically, functionality like risk scoring and private label email domains were referenced during our discovery and decision-making phases, and we initially understood these as standard platform features. Learning post-contract that they require additional costs or access to higher-tier subscriptions was a disappointment. These are highly relevant features that we expected to deploy early on.
What problems is the product solving and how is that benefiting you?
LinkSquares is helping us centralize and operationalize contract management across a complex, high-volume logistics organization. Before implementation, our contract repository was decentralized and fragmented—agreements were stored in shared drives, email inboxes, and paper files with no consistent visibility into terms, expiration dates, or renewal risk. We also lacked a scalable system for reviewing and approving new contracts, which led to delays, version control issues, and inconsistent risk mitigation across departments.
With LinkSquares Analyze, we now have a fully searchable, AI-tagged repository of contracts, enabling our legal and risk teams to run real-time reporting on critical terms like indemnification, governing law, and termination. This has materially improved our ability to manage risk and stay ahead of renewal and compliance deadlines.
With Finalize, we’ve been able to create standardized intake and approval workflows that align with our internal policies. This has reduced turnaround times, improved consistency, and allowed us to shift legal resources away from routine routing tasks and toward higher-value work. The Microsoft Word plugin further enhances our contract review process by flagging non-compliant language in real-time based on our customized drafting rules—bringing a level of automation and consistency to negotiations that we did not previously have.
The overall result is improved efficiency, reduced risk exposure, and increased business alignment. LinkSquares has enabled our legal function to operate more strategically and deliver faster, more predictable outcomes for the business.
With LinkSquares Analyze, we now have a fully searchable, AI-tagged repository of contracts, enabling our legal and risk teams to run real-time reporting on critical terms like indemnification, governing law, and termination. This has materially improved our ability to manage risk and stay ahead of renewal and compliance deadlines.
With Finalize, we’ve been able to create standardized intake and approval workflows that align with our internal policies. This has reduced turnaround times, improved consistency, and allowed us to shift legal resources away from routine routing tasks and toward higher-value work. The Microsoft Word plugin further enhances our contract review process by flagging non-compliant language in real-time based on our customized drafting rules—bringing a level of automation and consistency to negotiations that we did not previously have.
The overall result is improved efficiency, reduced risk exposure, and increased business alignment. LinkSquares has enabled our legal function to operate more strategically and deliver faster, more predictable outcomes for the business.
Legal document respository
What do you like best about the product?
It's a single point of legal documents within my organization that allows me to quickly pull up the agreements when needed.
What do you dislike about the product?
It defaults to displaying legal documents in the raw text format, but I *always* click on the view original as the PDF of the documents will contain important context - for instance showing information ina table.
What problems is the product solving and how is that benefiting you?
As I am responsible for my customer's success with using their subscription, it is important that I am able to see what legal obligations we have to them or they have to us. Being able to quickly get this information in support of internal and external discussions is a critical part of my job.
Legal Admin- Link Squares has changed the game!
What do you like best about the product?
It's a simple platform to teach employees outside of the legal department the workflow of an agreement.
What do you dislike about the product?
Not much! It's been a really great tool.
What problems is the product solving and how is that benefiting you?
Legal agreement review requests from non legal employees.
LinkSquares helps us organize contracts with easy search and meta features.
What do you like best about the product?
Account team is very responsive and supportive.
What do you dislike about the product?
I don't have anything I dislike about LinkSquares.
What problems is the product solving and how is that benefiting you?
We use LinkSquares as contract repository and its easy to use features require no training.
Outstanding Customer Service and AI Capabilities Highlight LinkSquares Experience
What do you like best about the product?
#1 our Customer Success Manager. Our CSM has been with us from day 1, when we only had a few licenses. Our CSM ensured we were setup from the start and has continued to meet with us to ensure we know how to use the new updates, etc. This has been instrumental in adoption.
The platform. LinkSquares is intuitive and easy to use. We can make changes on the fly and try out different workflows. It is easy to revert back if we decide we do not like the change. The AI capabilities have already created efficiencies in the team. Looking up key contract terms happens in seconds and redlining other party agreements is done with ease through the word plugin. Contract insights is a great feature for a quick overview of the contract.
The platform. LinkSquares is intuitive and easy to use. We can make changes on the fly and try out different workflows. It is easy to revert back if we decide we do not like the change. The AI capabilities have already created efficiencies in the team. Looking up key contract terms happens in seconds and redlining other party agreements is done with ease through the word plugin. Contract insights is a great feature for a quick overview of the contract.
What do you dislike about the product?
It would be helpful if there were custom notification to contract owners and the ability to personalize the emails with you company logo.
What problems is the product solving and how is that benefiting you?
Problems
- we didn't know where contracts were being stored
- we didn't know if existing contracts were meeting our standards
- all work was being completed via email, which caused delays
Benefits
- we now have contracts centrally located
- we can use drafting rules to redlines against our standards
- we are out of email!
- we didn't know where contracts were being stored
- we didn't know if existing contracts were meeting our standards
- all work was being completed via email, which caused delays
Benefits
- we now have contracts centrally located
- we can use drafting rules to redlines against our standards
- we are out of email!
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