Pipefy
PipefyExternal reviews
230 reviews
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Pipefy is a perfect tool for integration and automation of process between sectors.
What do you like best about the product?
We liked more of automation and integration of process.
What do you dislike about the product?
We still have no complaints. The Pipefy is a great tool.
What problems is the product solving and how is that benefiting you?
We are in the process of implementation and we believe it will improve our sales process and tasks.
It's a very helpful tool.
What do you like best about the product?
The simplicity to use and the help section.
What do you dislike about the product?
Reports aren't good enough. It doesn't have good options to customize it. And, Pipefy doesn't have a large community to trade experiences.
What problems is the product solving and how is that benefiting you?
Project's management. Now, our project is more organized and we save a lot of time for our team.
Recommendations to others considering the product:
It is an amazing tool but it is necessary an integrated platform to get the best from Pipefy.
It is a good tool for organizing work demand.
What do you like best about the product?
The organization of activity cards, with deadline expiration notices, creation of a database for creating customer and activity history.
What do you dislike about the product?
The lack of a tool that graphically shows how and how much an activity is impacting others. When more than one activity has the same deadline.
What problems is the product solving and how is that benefiting you?
The outsourcing of activity initiation, today the demand in the area is created based on the requests of our internal clients.
I've been trying the tools
What do you like best about the product?
Speed and tutorials. It easy to customize
What do you dislike about the product?
The price is not a fit for very small businesses. It should have gradable value
What problems is the product solving and how is that benefiting you?
Purchasing/procurement
Recommendations to others considering the product:
I totally recommend. It has the main features as being easy to use and well supported, while it does the job with simplicity.
The best tool to organize your processes.
What do you like best about the product?
What I like best is the automations options.
What do you dislike about the product?
The templates e-mails messages could be improved.
What problems is the product solving and how is that benefiting you?
Sending automated e-mails. This is definitely a time saving!!
Recommendations to others considering the product:
It can definitely help your business to be well organized in a high professional level.
Highly Customizable tool for managing business processes
What do you like best about the product?
Pipefy has created a really intuitive and easy way to help us manage our daily processes handling lots of customers and cutomizing every step to create our very own process management tool.
What do you dislike about the product?
Sometimes the mobile app has less features than one would want but it´s understandable, otherwise the experience would be too complex.
What problems is the product solving and how is that benefiting you?
Pipefy helps our team manage our processes with customers more effectively. It is a highly customizable tool for Business Process Management and Workflow Management. We have used it in lots of integrations with Zapier which makes it a very "automatable" tool. It also provides a nice overview of our processeses at an organizational level. People in operations are also very happy with its intuitive interface and new employee onboarding are now shorter. The main problem Pipefy has solved for us is being able to control every detail of our business processes in a replicable way that everybody can understand, from management to operating people.
Recommendations to others considering the product:
It´s a great tool to manage internal processes and it´s highly customizable. We use it to manage every customer that goes through our platform. Set up is fairly easy but it requires time because you have lots of customizable options. Our support agents use it every day and they haven´t had any problem with the tool. I would recommend it for organizations that need create flexible processes and to assign specific people to certain tasks. A feature we particularly like is being able to send an email after the card has completed its cycle so every part involved is aware of the status. RIght now we are beginning to explore pipefy integration to our own app so we can have a centralized place to view all of our business information. I would recommend you create a few pipes in the free version and test it with your team.
Fast to set up, ease to use and maintain
What do you like best about the product?
It is very user friendly and easy to handle. Can be implemented really fast and it is very easy to customize, change and evolve. Pipefy is ideal for ever changing environments that require high flexibility.
It is fit to be used on several business issues, but most helpful when managing business processes and workflows.
It is fit to be used on several business issues, but most helpful when managing business processes and workflows.
What do you dislike about the product?
It is quick and simple to use, but could improve its governance to be more compliant to larger organizations. Security can limit its adoption outside the organization (to interact directly with customers) but this possibility was considered due to the high satisfaction of the business users with the tool.
What problems is the product solving and how is that benefiting you?
We use it to manage a workflow where there are multiple customer's claims that must be analyzed, evaluated and responded, eventually reimbursed. The program's policies are changing everyday, so pipefy's flexibility is core to addressing our objectives.
Recommendations to others considering the product:
Definitely should use to digitize workflows and enhance team productivity. Perfect for innovation and exploration on business processes.
Pipefy the best Process Management Tool.
What do you like best about the product?
The best thing in pipefy, is that you don`t need any IT guy to create a process management. The UX/UI of Pipefy is very good, making easy of user adapt to use the platform.
What do you dislike about the product?
Pipefy for early stage companies can be a few expensive, starting with plans in $12 per user, when you do the math 12*(number of employees) you be a little bit surprised, and for companies in Brazil, we have another problem, the Dolar, so the math be 12*(number of employees)*6 (6 is the Dolar price in Real today).
Sometimes we had some issues with automations on pipefy, like very huge delays between the trigger and the execution of action.
Sometimes we had some issues with automations on pipefy, like very huge delays between the trigger and the execution of action.
What problems is the product solving and how is that benefiting you?
All our process today are managed with Pipefy.
The main issue that pipefy solved is that all the team can manage the process without request to IT team to create new Field, or edit any Step on the pipes, leaving the It team free for work in what really matters to your business.
The main issue that pipefy solved is that all the team can manage the process without request to IT team to create new Field, or edit any Step on the pipes, leaving the It team free for work in what really matters to your business.
Recommendations to others considering the product:
My main recommendation is that if you are using a software like Trello, is very interesting to you analyze and try to use Pipefy.
If you don`t have IT team I'm shure that you will like Pipefy.
For very small teams, like 2 ou 3 members, and a very small company, pipefy is not too expensive, but when it increase, you may be scared with your billing.
For very big companies, I think that pipefy has special conditions to close de deal.
If you don`t have IT team I'm shure that you will like Pipefy.
For very small teams, like 2 ou 3 members, and a very small company, pipefy is not too expensive, but when it increase, you may be scared with your billing.
For very big companies, I think that pipefy has special conditions to close de deal.
Visible and flexible workflow
What do you like best about the product?
I am able to see how my projects are progressing at a glance. Parameters are easily defined, and each step in the process is flexible.
What do you dislike about the product?
Pipefy often stalls when filtering is applied, and the results are not always accurate.
What problems is the product solving and how is that benefiting you?
We are able to draw different elements of projects together so that our team can collaborate more effectively.
Facility and agility
What do you like best about the product?
I like automations and the report plataform.
What do you dislike about the product?
I´d like more options to automate, options to manipulate received e-mails and attachments on cards
What problems is the product solving and how is that benefiting you?
workflow, responsibles, multidevice plataform to collect information
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