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IBM Targetprocess

IBM Software

Reviews from AWS customer

3 AWS reviews

External reviews

200 reviews
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5-star reviews ( Show all reviews )

    Computer Software

Great Agile Tool!

  • June 01, 2016
  • Review provided by G2

What do you like best about the product?
The tables are extremely versatile and customizable
What do you dislike about the product?
As a user of the free version I don't like the small number of items that can be used ;)
What problems is the product solving and how is that benefiting you?
Task management. Time management.


    Daniel S.

Extremely Flexible tool for Agile teams with superb customer service

  • June 01, 2016
  • Review provided by G2

What do you like best about the product?
We’ve been using Targetprocess for about 2 years, and I’m a big fan of the system. We started out with just 10-12 developers working inside the tool, but once I and other department heads saw the value it brought for our R&D team, adoption began to spread pretty naturally. We now use the tool for development, customer support, marketing, our design team, and content management.

Having everyone work from the same tool has made cooperation between departments much easier. When I need to find specific details, I don’t have to track them down through different versions of the same document or spreadsheet; everything is accessible right from one place.

Their development team puts out a pretty consistent stream of new features. I was impressed when I first found the tool 2 years ago, and they’ve made some immense improvements since then. The software is very open-ended and quite powerful -- I don’t think there’s any limit to how much the tool can grow in the near future.

Overall, I’d say this is an impressive and extremely powerful tool
What do you dislike about the product?
I do think that the UI can be a little difficult sometimes for newer users. However, this easily made up for by their superb support team. I’ve never had to wait long to speak directly to a real person, and they’re always quite friendly and easy to talk to.
What problems is the product solving and how is that benefiting you?
Inter-department collaboration
bugtracking to test cases workflow


    Information Technology and Services

It's TP, best product on the market for me.

  • May 31, 2016
  • Review provided by G2

What do you like best about the product?
It's easy to use, well organized.You get confortable with it in a short period of time.It's very intuitive.
What do you dislike about the product?
I would like a better theme for start, some operations are quite ease for advanced users.
What problems is the product solving and how is that benefiting you?
Keeping things organized and well documented.


    Robert C.

Best blend of simplicity and flexibility I've ever seen.

  • May 31, 2016
  • Review provided by G2

What do you like best about the product?
Target Process is very easy to use while offering configuration that has enabled me to use it in any workplace environment. Their support is great. it's nice being able to reach out to a person and get a response in real time. The UX clearly has a lot of thought and care put into it. Everyone I have shown this product to has enjoyed working in it.
What do you dislike about the product?
I would like to see more effort invested in their request portal. Target process offers development teams great tools to manage their backlog, but the lack of features in their customer facing side makes it hard for our company to share content with our end users.
What problems is the product solving and how is that benefiting you?
We were trying to manage projects at every level. From the high level road-mapping down to the development tasking out of work. Target Process gives us great visibility at every level, and the great thing about it is project managers no longer need to update project status. Target process allows for day to day task moment to impact project completion aggregates. Great tool all around!
Recommendations to others considering the product:
Don't wait. Te investment in it is worth every penny.


    Jonathan W.

Targetprocess has been incredibly flexible and met our needs near perfectly

  • May 31, 2016
  • Review provided by G2

What do you like best about the product?
The flexibility. I loved being able to create a custom workflow and custom boards to exactly fit our desired work process. Unlike JIRA, Targetprocess was easy to customize and get set up with very quickly in an intuitive way. The UI with the custom boards is beautiful.
What do you dislike about the product?
The UI is a little bit sluggish especially during the middle of the work day. Everything is loaded asynchronously, even when it is something which could in theory be cached (e.g. list of assignable users). That said, it is not slow enough to be a major hindrance, and during non-peak hours is pretty quick.
What problems is the product solving and how is that benefiting you?
We are using Targetprocess to manage all of our software development tasks and planning. It is working significantly better than Pivotal Tracker which we switched away from.
Recommendations to others considering the product:
Targetprocess gives you incredible flexibility but is also not too daunting to properly set-up. You can make it fit your work flow and everyone can create their own boards to suit their individual work flow.


    Juan F.

I've been working in an agile project for over a year using TP

  • May 31, 2016
  • Review provided by G2

What do you like best about the product?
It's an amazing tool, really designed to help team members to manage to do their tasks during an agile project.

You can create as many dashboards as you need, mixing the attributes you need to correlate. For example, you can have a dashboard to use in daily meetings, another to perform refinements, another to view sprints overview, etc...

Its report section is one of the best I've seen in a long time. You can build almost any report you imagine, using a lot of metrics tracked during the project.

Moreover, you can perform a lot of customisations: Information shown by each element in the kanban board, size of the elements, the colour can depend on a lot of attributes (priority, time in each status, etc...).
What do you dislike about the product?
If your internet connection is very slow, you'll have trouble using this application.

And there is an engine that automatically closes stories when all its tasks has been closed. This feature is great, but sometimes it doesn't work very well.
What problems is the product solving and how is that benefiting you?
Coordinate and manage an agile project.
Recommendations to others considering the product:
If you're not tied by a large suite of products (like atlassian or IBM) this tool is one of the best I know.


    Phil H.

Before you think "no tool will fit my process" take a look at TargeProcess.

  • May 31, 2016
  • Review provided by G2

What do you like best about the product?
The features introduced in the latest incarnation are great for digitising offline processes. Although we were initially just using it for simple project management tasks, we've now branched out into other uses. The interface is extremely customisable, and behind the scenes a REST API allows for all kinds of extensions. The support team are great, and issues are few and far between,.
What do you dislike about the product?
Some staff find the learning curve a little steep if they aren't already familiar with the terms and concepts involved. We've been working to train people in-house to get around this, however some kind of "getting started" tutorial content (in addition to the extensive help already available) would be great. As far as the tool itself, it's so configurable and constantly improving it's hard to dislike anything for long.
What problems is the product solving and how is that benefiting you?
We use TargetProcess for project management, test management, timesheets, helpdesk and some sales support. It's great to have everything in one place, as it makes transferring easy and avoids length write-ups. We also run a bespoke reporting app that makes use of the API, which automates many processes that were previously done manually in Excel.
Recommendations to others considering the product:
Work out how you're going to use it first, before attempting to roll anything out to your team. It will be more confusing in the long term to have people trying to use the system whilst big configuration changes are still going on, and it might ultimately harm adoption.


    Bryan B.

Best Project Management Ever

  • May 31, 2016
  • Review provided by G2

What do you like best about the product?
The creation of different boards. It's very clever.
What do you dislike about the product?
Sometimes, the "Customize Workflow" does not work as expected. It did not arrange well when I add a new column.
What problems is the product solving and how is that benefiting you?
Identifying customer requirements. I also realized that by using Target Process, my team now is now organized.


    Barbara G.

My favorite Project Management Software

  • May 31, 2016
  • Review provided by G2

What do you like best about the product?
I like the flexibility of the boards and the reports, and the integration with source control. It is easy to learn to use, and the availability and quality of the support is fantastic.
What do you dislike about the product?
Some of the things that were easy to do in TP2 are more complicated in TP3, and I think the mobile app could use some work.
What problems is the product solving and how is that benefiting you?
Ability to track the pipeline of working coming in the department, Managing sprints and releases, leveling work assignments and tracking releases.
Recommendations to others considering the product:
I've used other project management/agile support software. Targetprocess is my favorite tool to-date. It is easy to implement and use and can be tailored to support various project management processes.


    Will T.

Software Consultancy Using Scrum

  • May 30, 2016
  • Review provided by G2

What do you like best about the product?
The ability to track any project hierarchy you may need.
The visual aspect of managing any portion of your process.
The ease of use for non-technical people, we have our clients using it as well as our team.
Unlimited Projects, Stories, etc.
Roll up functionality for Epics, Features, User Stories, Bugs.
Ability to define your process and what is allowed within it's flow.
User access control from project to project and role to role.
Powerful selection ability at the Project & Team level.
Amazing filtering features on just about any attribute available throughout the system.
What do you dislike about the product?
Export capabilities without programming could be better.
Printing a project's worth of stories is difficult to do.
Lack of secure git repositories.
What problems is the product solving and how is that benefiting you?
Managing multiple, simultaneous projects with one team using Scrum.
Simple exposure of our process, and sprint progress to our clients.
Limiting a client's access to only their projects.
Allowing our team to see all current projects.
Simplify daily operations by using visual representation of a sprint's progress through our custom designed Scrum process.
Ability to track burndown for all projects in a sprint or selected projects simply.
We are considerably more efficient using Target Process.
We explored more than a dozen different Scrum/Agile platforms in order to match our requirements and Target Process was the only platform that did. 18 months after deploying it we are still very, very happy with it. The TP team is constantly improving it, too.
Recommendations to others considering the product:
If you manage any kind of a project hierarchy for multiple clients Target Process does that beautifully. It's a hard requirement to meet and they do it well. Target Process excels if you want your clients to use a simple , yet powerful system along with your team. I love the visual aspect of seeing just about any type of data in the various entities throughout the system. The fact I can create a view that allows me to focus or manipulate just about anything in the system is awesome. The filtering helps make the views even more powerful by allowing you to focus on exactly what you want.