Service Hub Professional
HubSpotReviews from AWS customer
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Work flow simplified
What do you like best about the product?
After working with homegrown systems for years and years, it is a breath of fresh air to work with hubspot. Everything is intuitive and user friendly. I also like that our admins can update the workflows as we go.
What do you dislike about the product?
Sometimes there are so many features that it can be difficult to remember where everything lives. It comes with time though.
What problems is the product solving and how is that benefiting you?
Managing work flows and templates
User friendly and Data rich
What do you like best about the product?
Hubspot has all the resources I need to keep track of my marketing efforts. I particulary like the link to my email which notifies me of any email activity form my database.
What do you dislike about the product?
From time to time my inbound dialer link shuts down,
What problems is the product solving and how is that benefiting you?
I like being able to view my recent contactact information and customer interaction from one screen
AMAZING CUSTOMER SUPPORT
What do you like best about the product?
I want to commend the customer support team for their exceptional service. Whenever I call in with an issue, the hold times are remarkably reasonable. The support team consistently takes the necessary time to ensure my issues are fully resolved, and I never feel rushed during our interactions. Their dedication and professionalism are truly appreciated.
What do you dislike about the product?
I appreciate the detailed articles provided, but I have a suggestion that might enhance their usefulness. I personally find video examples extremely helpful for following step-by-step instructions. Including more video content alongside the written steps could greatly benefit users like myself. I understand this is a personal preference, but I believe it could improve the overall user experience.
What problems is the product solving and how is that benefiting you?
We use Hubspot as a CRM.
It was set up by our tech team a long time ago, and our needs have shifted but we have not been able to update our use case, so it is not providing everything that we need right now, we have a new CTO coming in soon and hopefully we will be able to make the nessassary updates.
It was set up by our tech team a long time ago, and our needs have shifted but we have not been able to update our use case, so it is not providing everything that we need right now, we have a new CTO coming in soon and hopefully we will be able to make the nessassary updates.
it has been a game-changer in every aspect.
What do you like best about the product?
The user-friendly interface made it easy to navigate through the platform, and the comprehensive features allowed us to streamline our processes efficiently. The ability to track leads, analyze data, and create personalized campaigns has significantly improved our marketing efforts and overall productivity.
What do you dislike about the product?
I don't have any bad feedback about the HS
What problems is the product solving and how is that benefiting you?
The ability to track leads, analyze data, and create personalized campaigns has significantly improved our marketing efforts and overall productivity.
Hubspot is very user friendly
What do you like best about the product?
Everything you needed from few pages can be viewed in 1 page
What do you dislike about the product?
the delays in call recording sometimes .
What problems is the product solving and how is that benefiting you?
looking up for contacts and history
Very good CRM system
What do you like best about the product?
Hubspot has made customer relationship management oe of the best experience I have ever had, the ease of usage is just brilliant
What do you dislike about the product?
nothing, it is a solid tool to use and would 100% recommend to any organization
What problems is the product solving and how is that benefiting you?
Customer relationship management
Amazing product!
What do you like best about the product?
I really love the ability to write notes for a call while doing other tasks for a given contact/company - really makes the process of writing the actual notes a lot easier. Also, the ability to integrate HubSpot with email clients such as Gmail is a game-changer, and has allowed me to really boost my productivity when sending/receiving emails from potential leads. That's why I use HubSpot all the time - the UI is great, and the ability to integrate it with other platforms is a massive bonus. Thank you!
What do you dislike about the product?
Nothing - I'll continue to use HubSpot Service Hub for as long as I need it. Thank you so much!
What problems is the product solving and how is that benefiting you?
It allows me to make calls to prospective leads, as well as receive calls from leads, very easily, and then write those notes so that the calls are attached to a given company/contact. It really makes the basic administrative tasks of an Appointment Setter a whole lot easier, and I wouldn't change it for anything. Thank you!
Been using hubspot as a ticket system works great
What do you like best about the product?
How it sorts the tickets for us so we dont miss anything
What do you dislike about the product?
can be a little hard to use at the start but after a day or 2 its pretty easy
What problems is the product solving and how is that benefiting you?
Help with manging tickets
Hubspot is a great CRM tool for all of the business requirements.
What do you like best about the product?
Hubspot Provides Many Services Like, Social Media Marketing, Email Marketing, Sales, Accouting and other Customer Management services which are really handy for any business process. I would like to add one more thing about the support of Hubspot Customer Support they really helpful people.
What do you dislike about the product?
Hubspot is not a thing which easily understandable for beginners, but yes It Can very useful if you understand and learn the tool.
What problems is the product solving and how is that benefiting you?
It giving multiple tools and services in one place which is a plus point for being more effecient in all business operations.
Easy and fast CRM
What do you like best about the product?
It's easy to understand and it has all the tools needed (chat, email, SMS, and phone call).
What do you dislike about the product?
It's lagging when I am using my Macbook.
What problems is the product solving and how is that benefiting you?
Communicating with customers. I am able to communicate now using hubspot.
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