The main goal is the modernization of our applications. We have a few applications running on mainframes, which increase costs. We aim to modernize them on containers and microservices. We are shifting towards Kubernetes or Docker. As an enterprise client, the best solution is Red Hat OpenShift paired with support from Red Hat.
External reviews
External reviews are not included in the AWS star rating for the product.
Automation boosts load management with promising growth in application modernization
What is our primary use case?
What is most valuable?
A valuable feature of Red Hat OpenShift is its ability to handle increased loads by automatically adding nodes. This automation impresses us and benefits us in managing loads on applications.
Although we have just started the transition and are moving slowly, OpenShift has been helpful in modernizing our applications, and it is a positive step forward.
What needs improvement?
The GUI could have more capabilities, particularly around virtualization. Some features are missing, such as storage migrations, when compared with VMware.
As we use both Red Hat virtualization and OpenShift together, differentiating between them becomes challenging. We should aim to include VMware-like capabilities to be competitive, especially considering cost factors.
For how long have I used the solution?
I have been working with OpenShift for a year now.
What do I think about the stability of the solution?
Right now, I would rate the stability of OpenShift as eight out of ten. It performs well under load, providing the desired output.
What do I think about the scalability of the solution?
Red Hat OpenShift scales excellently, with a rating of ten out of ten. It allows for scaling as much as needed, which is a significant advantage.
How are customer service and support?
We are currently dealing with both local support and Red Hat support, and they have been amazing.
Which solution did I use previously and why did I switch?
We were a VMware house for a long time, about ten to 15 years. However, the cost for VMware skyrocketed, making it hard to continue using it.
How was the initial setup?
The initial setup is complex.
What's my experience with pricing, setup cost, and licensing?
The cost is a crucial factor, particularly with licensing. As things evolve, companies increasingly focus on cost-effectiveness.
Which other solutions did I evaluate?
Kubernetes, as an open-source option, is a significant competitor, particularly for those dealing with cost concerns.
What other advice do I have?
I would rate OpenShift nine out of ten overall.
It is suitable for any company, regardless of size. Smaller companies may opt for open-source solutions like Kubernetes. However, OpenShift offers comprehensive support, which is appealing to enterprise clients.
Containerized applications scale efficiently and has flexible pricing
What is our primary use case?
We are building an application that is a containerized application, and we are using Red Hat OpenShift for that application.
What is most valuable?
The concept of containers and scaling on demand is a feature I appreciate the most about Red Hat OpenShift.
Our solutions can easily scale to any number of users or requests if we are running on the cloud. The cloud also supports the pay-as-you-go model, so scalability is the biggest benefit.
What needs improvement?
They could work on the pricing model, making it more flexible and possibly lower.
For how long have I used the solution?
It has been almost one and a half years, maybe a little more.
What do I think about the stability of the solution?
I would rate the stability somewhere around eight to nine out of ten. It is very stable.
What do I think about the scalability of the solution?
It is easy to scale Red Hat OpenShift. The on-demand provisioning of pods and auto-scaling, whether horizontal or vertical, is the best part.
How are customer service and support?
I have been pretty happy in the past with getting support from Red Hat. We haven't had many cases regarding the support for OpenShift, however, we opened a couple of tickets, and they were satisfactorily answered.
Which solution did I use previously and why did I switch?
We have also used the VMware environment in our setup.
How was the initial setup?
I would say the initial setup is not very complex, but moderately complex, similar to other containerized platforms like Kubernetes. Compared to what we are used to running, such as other virtualization platforms like VMware, it is moderately complex.
What's my experience with pricing, setup cost, and licensing?
Red Hat can improve on the pricing part by making it more flexible and possibly on the lower side.
Which other solutions did I evaluate?
For the very basic features, I can compare it with VMware Tanzu as we are running a basic setup at the moment.
What other advice do I have?
I rate Red Hat OpenShift somewhere around eight out of ten.
AI integration sounds like a good idea as AI is the future, and a lot of products in the market are benefiting from AI integration.
Faster time to market and vendor flexibility with room for smoother application deployments
What is our primary use case?
We help some operators implement the container platform. Some of the operators use other software, such as VMware or Whitestack. Our focus is on pushing Red Hat products. We also use OpenShift for containerized applications in IT and networks, including applications like My Mobistar, My Carlos, and Smart Wi-Fi.
How has it helped my organization?
The solution primarily benefits our organization by reducing time to market, avoiding vendor lock-in, and facilitating multi-cloud environments. These capabilities allow us to leverage various cloud providers and integrate seamlessly between on-premise and public cloud solutions.
What is most valuable?
Valuable features include time to market, avoiding vendor lock-in, and the ease of working in a multi-cloud environment. This flexibility allows the use of multiple cloud platforms such as AWS, Microsoft, Google, and IBM.
What needs improvement?
The speed of deploying new applications can be improved. Additionally, enhancing the process for changing to DevOps models from Waterfall workflows would be beneficial. There are issues with capacity planning and lifecycle management that need to be addressed, particularly in avoiding problems due to congestion or misunderstanding between software factories and Red Hat experts.
For how long have I used the solution?
I have been using OpenShift for more than three years.
What do I think about the stability of the solution?
In general, customers are very happy with the stability of the solution. In Argentina, the main three operators are using OpenShift and find the stability to be quite good.
What do I think about the scalability of the solution?
All customers are very happy with the scalability of OpenShift. The main three operators in Argentina use OpenShift, and they find the stability quite good, contributing to its scalability.
How are customer service and support?
Customer service is effective, particularly with the TAM (Technical Account Manager) service, which includes highly experienced personnel. Operators are very happy with the TAM services.
How was the initial setup?
The initial setup is moderately complex. While it is not extremely difficult, operators typically require assistance from Red Hat experts.
What about the implementation team?
Operators usually need the help of Red Hat experts during the setup phase.
What's my experience with pricing, setup cost, and licensing?
I don't have detailed knowledge about the setup costs or ROI. However, I know it is cheaper than some other platforms.
What other advice do I have?
I'd rate the solution eight out of ten.
Robust platform with valuable automation capabilities
What is our primary use case?
We use the product primarily for CI/CD activities across different platforms using Argo CD and Tekton to deliver applications.
What needs improvement?
The platform's documentation could be more comprehensive to cover the full spectrum of user needs. Sometimes, achieving specific goals is challenging due to a lack of detailed guidance.
For how long have I used the solution?
I've been using Red Hat OpenShift for about six months.
What do I think about the stability of the solution?
I would rate the product stability as an eight.
What do I think about the scalability of the solution?
The platform is scalable.
How was the initial setup?
I'm not directly involved in the deployment process, but from what I've observed, it seems manageable.
What other advice do I have?
I would recommend Red Hat OpenShift, especially for its automation capabilities. It's a solid platform, backed by reputable companies like IBM, ensuring stability and security.
I rate it an eight.
Stable platform providing a high grade of security and reliability
What is our primary use case?
OpenShift works as a data pipeline management tool.
What needs improvement?
There are challenges related to additional security layers, connectivity compliance for endpoints, and integration. Additionally, it needs a little training to understand the process.
What do I think about the stability of the solution?
It is a highly stable product. I rate the stability a ten out of ten.
How was the initial setup?
We have deployed OpenShift on the cloud. It is a one-time setup and can take longer to deploy. Once implemented, the rest of the deployment becomes easier. I rate the process a six out of ten.
What's my experience with pricing, setup cost, and licensing?
The product has reasonable pricing. It is an affordable solution but needs a learning effort to understand industrial-grade security.
What other advice do I have?
OpenShift facilitates DevOps practices and improves CI/CD workflows in terms of stability compared to Jenkins. We receive new versions of the plugin in timely intervals. If we do not upgrade the plugins, it introduces some security vulnerabilities at a corporate level.
I advise others to go for the product as it offers high security and reliability. I rate it an eight out of ten.
An expandable solution with an easy initial setup phase and a great GUI
What is our primary use case?
Compared to OpenStack, OpenShift is the best product in the market. There are plenty of cloud service providers who use OpenStack or other open-source products, but OpenShift is the best. Even AWS is just an okay product, but they have different proprietary software, which is not the same as OpenShift.
What is most valuable?
The most valuable features of the solution stem from the product's GUI, and other such areas of the product have been set up. Compared to AWS, OpenShift is better.
What needs improvement?
Latency and performance are two areas of concern in OpenShift where improvements are required.
OpenShift's scalability has scope for improvement.
OpenShift's technical support team needs to improve the support they provide to my company since the support we currently receive depends on the support package we have from the ones that OpenShift offers, like platinum, gold, or silver. OpenShift's technical support team is good, but it takes time for them to find the root cause of a particular issue. One of the clients of my company doesn't face many issues with the product, so we don't use much of the technical support. I can say that OpenShift's technical support team is okay in general.
I have experience with the product, but I don't possess a large amount of technical knowledge to comment on what functionalities need to be added to the product.
For how long have I used the solution?
I have been using OpenShift for two years. My company is a user of Red Hat products.
What do I think about the scalability of the solution?
It is a scalable or expandable solution. Scalability-wise, I rate the solution an eight out of ten.
Eight members of my company's team use OpenShift.
How are customer service and support?
For one of my company's clients, we have to deal with the technical support team of OpenShift. With Red Hat, my company has platinum support. I rate the technical support an eight out of ten.
Which solution did I use previously and why did I switch?
AWS and DigitalOcean are products with which I have some experience.
Kubernetes on AWS is a bit complex to set up, whereas OpenShift is easier for me to set up. However, they use the same things during the setup process. OpenShift is just a better product for a new user compared to AWS since the former is easier to understand.
How was the initial setup?
The product's initial setup is very easy, especially compared to AWS.
The solution is deployed on a public cloud since half of the deployment is in the data center and half of it is in the cloud.
What's my experience with pricing, setup cost, and licensing?
My company makes payments towards the licensing costs attached to OpenShift.
Which other solutions did I evaluate?
During the evaluation phase, I looked at Google Cloud.
What other advice do I have?
I carried out OpenShift's integration process for two or three firms as a part of the team, so it was not done by myself alone. I did carry out the integration process for AWS. Comparing OpenShift with AWS, I found the former to be much easier.
I rate the overall product an eight out of ten.
Easy-to-use product with valuable features for integrating CI/CD pipelines and repositories
What is our primary use case?
We use OpenShift for the deployment of microservices architecture and containerizing applications.
What is most valuable?
The product is easy to use. It has valuable features for integrating CI/CD pipelines, repositories, and support from open-source communities.
What needs improvement?
The product’s integration with Windows containers and other third-party products needs improvement.
For how long have I used the solution?
We have been using OpenShift for three to four years.
What do I think about the stability of the solution?
It is a stable platform.
What do I think about the scalability of the solution?
The product is expensive to scale for smaller businesses in an on-premise environment. They can instead opt for a public cloud setup. The enterprises that can afford the cost should only opt for it if they have a specific use case or want to transform applications.
How are customer service and support?
We receive remote and on-call support services on purchasing an enterprise support subscription.
How was the initial setup?
The implementation is not as straightforward as VMware products. It requires prior experience for easier deployment.
What's my experience with pricing, setup cost, and licensing?
The product’s pricing is expensive. It has the biggest market share right now as a containerization platform. It is the highest-selling product.
Which other solutions did I evaluate?
Vanilla doesn’t have essential features like CI/CD integration, repositories, and community, similar to OpenShift.
What other advice do I have?
I rate OpenShift a nine out of ten. It is a wonderful product. I advise others to choose the environment size properly. You can deploy it on a public cloud and not necessarily on-premises. You can decide depending on the workload and data localization requirements.
A tool that offers a good production environment that is much more stable
What is our primary use case?
How has it helped my organization?
Actually, what happens is that the solution gives or provides that kind of stability and much more. It gives a good production environment that is much more stable and error-free. That's how the solution contributes to the productivity of my whole organization.
What is most valuable?
If we compare OpenShift and Kubernetes Harbor, OpenShift is derived from Kubernetes. However, some of the most prominent features of OpenShift are its security services and some of the policies, especially security policies that are some of the add-ons and the best things I like in OpenShift.
What needs improvement?
Some things need to be improved in the solution. Some of the storage services and integrations with third-party tools should be made possible.
I think some more things will come in, like the projects of CNCFs. I think that verified CNCF projects will be integrated into OpenShift.
For how long have I used the solution?
I have been using OpenShift for eighteen months.
What do I think about the stability of the solution?
Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution an eight out of ten.
How are customer service and support?
I think the support is fine. It depends upon some of the SLAs and how things or how the SLAs have been maintained. Overall, it is fine, so I will rate the support a seven out of ten.
How was the initial setup?
Initially, the setup seemed to be complex, but the recommendations from Red Hat, and especially on the CoreOS systems, for quality, stability, and security purposes, it seems to be complex. However, once we get hands-on experience, it is very, very useful and easily maintainable as well.
What was our ROI?
I have seen a return on investment, and it depends upon the types and the nature of some of the most critical applications that have been hosted on the OpenShift infrastructure. Considering in terms of stability, performance-wise, and security-wise, if everything goes fine, I think its return on investment is justified.
What's my experience with pricing, setup cost, and licensing?
The price depends on the type and the nature of the organizations, along with the types of projects that are of considerable range. I don't think the price is very much of an issue for any organization against the services being delivered over the cloud and the services of OpenSuite.
What other advice do I have?
If any organization is just working on open-source technologies and wants to have enterprise support and enterprise-grade solutions, then we must go with OpenShift.
Overall, I rate the solution a nine out of ten.
A stable and scalable solution for microservices and Kubernetes distribution
What is our primary use case?
We use the solution to split monolithic into microservices. I mostly use OpenShift as a Kubernetes distribution.
What is most valuable?
I am impressed with the product's security features.
What needs improvement?
The tool lacks some features to make it compliant with Kubernetes.
For how long have I used the solution?
I am working with the solution for four years.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
The cloud version is scalable. The solution's on-prem scalability can be improved.
How are customer service and support?
The tool's support should be improved.
How was the initial setup?
The tool's deployment takes a matter of hours to complete. You need a team of three to four to maintain the solution.
What's my experience with pricing, setup cost, and licensing?
The product's support is expensive. I would rate the tool's pricing an eight out of ten.
What other advice do I have?
I would rate the solution an eight out of ten. The tool requires knowledgeable people to manage it.
Fast development, improved quality, and easy management
What is our primary use case?
We use it for container management. It's our container management platform for our financial systems.
How has it helped my organization?
It provides flexibility and efficiency. It helps us to design and deliver applications efficiently. We can modify our application in a smaller scope. We don't need to change the whole application.
It makes development fast because we can separate applications into different parts. We can deliver applications in different phases.
It has helped to improve the quality of our end products. It has reduced the project onboarding time by 20% to 25%.
What is most valuable?
I like OCP, and the management UI is better than the open-source ones.
The integration with 3scale is very good. We use that too.
What needs improvement?
The monitoring part could be better to monitor the performance. The automation part could also be better because we had a hard time integrating our application with OCP.
For how long have I used the solution?
I've been using this solution for about two years.
What do I think about the stability of the solution?
It's stable.
What do I think about the scalability of the solution?
It's scalable for one cluster. When it comes to multiple clusters, it could be better.
We have about 100 users who use this solution.
How are customer service and support?
Their enterprise support is okay, but sometimes, their response is slow. Their response is also not accurate sometimes. It's not right.
Which solution did I use previously and why did I switch?
I didn't use it, but my company used the PKS solution.
How was the initial setup?
It's straightforward. The setup took two to three days.
What other advice do I have?
Red Hat is quite okay as a partner for helping us create the platform that we need. They do help you. They also provide training.
We use Red Hat AMQ streams and 3scale, and its integration with other Red Hat solutions is okay. The advantage of using multiple products from the same vendor is that you can get help from one company. You don't have to go to multiple companies.
It gives me the security that I need, but I didn't evaluate the security much. There is another department that's responsible for that.
I would recommend this solution to others, and overall, I would rate it an eight out of ten.