Overview
Red Hat OpenShift Service on AWS with hosted control planes (ROSA with HCP) is a fully-managed and jointly supported Red Hat OpenShift offering that combines the power of Red Hat OpenShift, the industry's most comprehensive enterprise Kubernetes platform, and the AWS public cloud. Installation, monitoring, management, maintenance, and upgrades are performed by Red Hat site reliability engineers (SRE) covering the complete stack including the control plane, worker nodes and key services. You can also deploy clusters across multiple Availability Zones in supported regions to maximize availability. With all this covered, your ops team would only need to step in when managing user access for your developers who can take advantage of the 150+ AWS cloud-native compute, database, analytics, machine learning, networking, mobile, and other services. The cluster can be scaled as your business' needs dictate. Choose from memory-optimized, compute-optimized, or general purpose EC2 instance types, with clusters sized to meet your needs. The service can be paid as you go with flexible hourly on-demand billing. You will receive a single bill from AWS for both Red Hat OpenShift & AWS consumption. An annual billing model is available as well; check out the pricing information below to find out what you can save with annual contracts. Give your team the focus and tools to accelerate the development process with familiar APIs and existing Red Hat OpenShift tools for deployment in AWS, all from the AWS console.
Highlights
- Fully-managed and jointly supported Red Hat OpenShift offering that combines the power of Red Hat OpenShift, the industry's most comprehensive enterprise Kubernetes platform, and the AWS public cloud.
- Scale as your business needs and pay-as-you-go with flexible pricing with an on-demand hourly or annual billing model.
- Jointly operated & supported by Red Hat & AWS with an integrated support experience and 99.95% uptime SLA.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months | Overage cost |
---|---|---|---|
control_plane | The number of active ROSA with HCP clusters | $2,190.00 | |
4vCPU_Hour | Worker node compute capacity for ROSA with HCP in multiples of 4 vCPUs | $1,000.00 | |
premium_support | Premium support is included with a ROSA with HCP subscription | $0.00 | - |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Cost/unit |
---|---|
Worker node capacity for ROSA with HCP by 4 vCPUs (100% discount) | $0.00 |
Worker node capacity for ROSA with HCP by 4 vCPUs (75% discount) | $0.043 |
Worker node capacity for ROSA with HCP by 4 vCPUs (50% discount) | $0.086 |
The number of active ROSA with HCP clusters (100% discount) | $0.00 |
The number of active ROSA with HCP clusters (GovCloud) | $0.25 |
Vendor refund policy
N/A
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
This product is jointly supported by Red Hat and AWS with an integrated support experience and 99.95% uptime SLA. You can either contact AWS support via the Support Center accessible from the AWS console (https://console.aws.amazon.com/support/ ), or you can open a support case via Red Hat's Customer Portal (https://access.redhat.com ) where you will also find self-service support articles and up to date phone contact information.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Adopting a flexible and efficient approach with noticeable improvements in operational costs and continued challenges in job management
What is our primary use case?
We already were having that microservices architecture, so there was not much change from that perspective. We had small services, so here we had to create multiple pod IDs. Even today, we are using a hybrid microservices architecture. Our DB still has two or three services that hit the same database. From that perspective, there was not much change that we did in our case.
What is most valuable?
We have certain applications on-prem on physical servers. We had some on Windows and some on Linux. There we had requirements where every time we had to manage extra load, we had to spawn a new Tomcat node. Scaling was one of the issues we were facing, and every time we had to scale up, it was a challenge. Plus, we had to procure infrastructure and do a lot of configuration and setup for the new instance being launched.
Once we set that up, scaling down was a challenge as we did not always bring that down when not needed. When we did not have too much traffic, we still had a lot of infrastructure lying idle. At the same time, when we had high load, we were not able to scale up quickly.
There was too much patching that happened, and every time we had to patch something it became a challenge. There were versioning issues with operating systems versus Java and other technologies we were using. That is why we moved to containerization, where we defined what operating system we need, what Java version we need, and what steps we want to do. Containerization helped us create that one unit we wanted to deploy. Red Hat OpenShift helped us with managing scaling up and scaling down.
Because it was centrally managed in our company, many metrics that we had to write code for were available out of the box, including utilization, CPU utilization, memory, and similar metrics. We performed multiple transformations from physical servers to Red Hat OpenShift , and some from virtual servers to Red Hat OpenShift.
The OC utility tool is something we use very often for replication, replica sets, and config maps for managing all environments and secrets. This is very useful for us. Routing is another beneficial feature we get, so we do not need to manage or do too many things for load balancing.
What needs improvement?
Currently, one of the biggest challenges we face is with services and jobs. For spawning batches, although it has crons, it is not easy to integrate with enterprise systems such as Autosys. The entire company uses Autosys, but we are not able to integrate it effectively.
We need intermediate servers to run OC utility commands and initiate the cron job. We have to do a lot of modifications to ensure our batches work properly. With physical or virtual servers, even in AWSÂ , we are able to write and manage multiple jobs. Managing batches in Red Hat OpenShift has been a significant challenge.
Integrating third parties is a challenge with Red Hat OpenShift. For example, with Elasticsearch, onboarding itself was difficult, running file beats and dealing with routing issues. It is not straightforward, especially since we have some components in AWSÂ as. AWS has many capabilities that come out of the box and are easier to work with compared to Red Hat OpenShift.
Red Hat OpenShift's biggest disadvantage is they do not provide any private cloud setup where we can host on our site using their services. The main reason we went with Red Hat OpenShift was because it is a private cloud, and we have regulatory requirements that prevent us from using public cloud.
What was my experience with deployment of the solution?
The main reason we went with Red Hat OpenShift was because it is a private cloud, and we have regulatory requirements that prevent us from using public cloud. Red Hat OpenShift's biggest disadvantage is they do not provide any private cloud setup where we can host on our site using their services. For the use cases we dealt with, we have not seen much challenge with AWS. It has been better for us, but due to our requirement of being on private cloud for some applications, we are using Red Hat OpenShift.
What do I think about the stability of the solution?
We do not have any AI products at this time.
What do I think about the scalability of the solution?
We have certain applications on-prem on physical servers, some on Windows and some on Linux. We had requirements where every time we had to manage extra load, we had to spawn a new Tomcat node. Scaling was one of the issues we were facing, and every time we had to scale up, it was a challenge. We had to procure infrastructure and do extensive configuration and setup for new instance launches. Once set up, scaling down was also a challenge as we did not always reduce capacity when not needed. When we did not have much traffic, we still had substantial infrastructure sitting idle. Simultaneously, during high load periods, we were not able to scale up quickly.
How are customer service and support?
We have support available, but we never had to use it because we have our own internal teams who provide support. We have not encountered any issue where we had to reach out to Red Hat.
How would you rate customer service and support?
Neutral
How was the initial setup?
It is not difficult to onboard onto Red Hat OpenShift. Once you understand deployment configs, configs, replica sets, the basic components, routes and all, it is straightforward to onboard an application there. This applies mainly to services. Beyond that, it becomes challenging. We have not tried too many things because we struggled with batches. Getting things up and running in AWS, such as Kafka and Elasticsearch, is much easier than doing it on Red Hat OpenShift.
What was our ROI?
It is cost-effective. The only consideration is that you have to use it wisely. Use only what you need because it is not very difficult to add resources. It is always advisable to get the bare minimum that you need, and then add more when necessary. When you do not need the services, bring them down so you are not unnecessarily using compute resources. If you use it efficiently, then it is beneficial, which is applicable to any cloud platform.
What other advice do I have?
If you are dealing with services and need private cloud, go for Red Hat OpenShift. Regarding cost, if you compare to public cloud platforms, it is cheaper. If you are mostly on the services side and need private cloud, Red Hat OpenShift should be the solution. The overall rating is six out of ten, as it is not seen as a complete solution, but rather as a solution only for services. For other requirements such as integrations or batches, other cloud providers might be more suitable.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Enables seamless workload management and supports enterprise-grade integration
What is our primary use case?
Our primary use case for Red Hat OpenShift involves leveraging its container orchestration platform to enhance application modernization efforts. We host containerized applications and integrate GPU capabilities for optimized deployment of AI workloads.
How has it helped my organization?
Simplifies transitioning from legacy systems to containerized environments, enabling better scalability and flexibility.
Provides GPU integration and infrastructure that support the deployment and scaling of data-intensive AI workloads.
Accelerates delivery pipelines with robust CI/CD features, helping teams bring applications to market faster.
What is most valuable?
 Scalability and High Availability: OpenShift makes it easy to scale applications horizontally or vertically based on demand. Its high-availability capabilities ensure reliability and minimize downtime.
Built-in Security Features: Enhanced security tools like role-based access control (RBAC), network segmentation, and image vulnerability scans protect containerized applications.
Operator Framework : This simplifies the management of Kubernetes applications, automating tasks like installation, upgrades, and maintenance.
What needs improvement?
Simplified Networking: While OpenShift has advanced networking features, simplifying configurations for complex setups could make it more accessible to users with varying expertise levels
Resource Management Visibility: Improving the display of limits and quotas issues can help developers better manage resources and avoid bottlenecks.
Availability and capacity reportingÂ
For how long have I used the solution?
We have approximately two years of experience with Red Hat OpenShift.
What do I think about the stability of the solution?
Red Hat OpenShift is a stable solution.
What do I think about the scalability of the solution?
I would rate the scalability of Red Hat OpenShift as an eight or nine out of ten. The platform has shown significant improvement with each new version, adding valuable features while making it easy to scale by adding or removing worker nodes and storage.
How are customer service and support?
Red Hat's technical support is good, and I would rate it a nine out of ten.
How would you rate customer service and support?
Positive
What about the implementation team?
We provide a range of services, acting as implementers, integrators, and partners with Red Hat OpenShift.
What's my experience with pricing, setup cost, and licensing?
Red Hat OpenShift has a high price, and the licensing model can be prohibitive for smaller customers. Initially, licensing was per CPU, with a memory cap, but the price has doubled, making it difficult to justify for clients with smaller compute needs.
Which other solutions did I evaluate?
Not tested any other solutionÂ
What other advice do I have?
Overall, I would rate Red Hat OpenShift a nine out of ten. Despite the higher price and needed improvements, OpenShift is an enterprise-grade solution that meets most business needs. I would rate the overall solution a 9 out of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Migration success with improved security and integration features
What is our primary use case?
I used OpenShift for the enterprise service cost system of a bank. We completed the migration of the bank's core banking system using OpenShift as the infrastructure. OpenShift acts as an orchestration platform and is used as our private cloud.
What is most valuable?
OpenShift is a spin-off of Kubernetes , built on top of Kubernetes . It has features that enhance security, ease of deployment, and service exposure compared to Kubernetes. It also provides good integration with GitOps and ArgoCD.Â
Additionally, OpenShift offers an easy-to-use graphical user interface for cluster management, making it more accessible for administrators.
What needs improvement?
I had to frequently upgrade my cluster due to OpenShift's rolling updates every six months, which I found to be excessive. Making updates a yearly occurrence could be beneficial. In terms of self-service for developers, there is room for improvement. The removal of Grafana and HPA from monitoring caused some issues. Observability could be more robust.
For how long have I used the solution?
I've been working with OpenShift for four years.
What do I think about the stability of the solution?
OpenShift is very stable. I've had my cluster running for over four years, with issues caused more by poor monitoring or user error rather than the product itself.
What do I think about the scalability of the solution?
OpenShift is highly scalable, allowing us to manage thousands of pods effectively. We've implemented features like Horizontal Pod Autoscaling to adapt based on demand and integrated with F5 for high availability.
How are customer service and support?
Red Hat's technical support is responsive and effective. I had 50 to 59 support cases, many of which were resolved quickly depending on the urgency and expertise needed.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We moved from a legacy system to OpenShift due to its stability and capabilities provided by being backed by Red Hat.
How was the initial setup?
The initial setup was straightforward, especially on the cloud where it was set up quickly. The on-premises setup was more challenging due to additional configurations required.
What about the implementation team?
We handled the implementation internally with our team, which consisted of three engineers managing the analytics environment.
What was our ROI?
Moving to OpenShift resulted in increased system stability and reduced downtime, which contributed to operational efficiency. Although it increased costs, it helped modernize our infrastructure.
What's my experience with pricing, setup cost, and licensing?
The pricing for OpenShift includes support and licensing, which costs approximately $400.
Which other solutions did I evaluate?
We did not evaluate any other options aside from our legacy system before choosing OpenShift.
What other advice do I have?
If you have the skill and experience, Kubernetes can be used in production. OpenShift provides extra coverage in terms of security and management. Have a disaster recovery plan due to frequent updates.Â
I rate OpenShift at nine out of ten.
Which deployment model are you using for this solution?
Automation boosts load management with promising growth in application modernization
What is our primary use case?
The main goal is the modernization of our applications. We have a few applications running on mainframes, which increase costs. We aim to modernize them on containers and microservices. We are shifting towards Kubernetes or Docker . As an enterprise client, the best solution is Red Hat OpenShift paired with support from Red Hat.
What is most valuable?
A valuable feature of Red Hat OpenShift is its ability to handle increased loads by automatically adding nodes. This automation impresses us and benefits us in managing loads on applications.Â
Although we have just started the transition and are moving slowly, OpenShift has been helpful in modernizing our applications, and it is a positive step forward.
What needs improvement?
The GUI could have more capabilities, particularly around virtualization. Some features are missing, such as storage migrations, when compared with VMware.Â
As we use both Red Hat virtualization and OpenShift together, differentiating between them becomes challenging. We should aim to include VMware-like capabilities to be competitive, especially considering cost factors.
For how long have I used the solution?
I have been working with OpenShift for a year now.
What do I think about the stability of the solution?
Right now, I would rate the stability of OpenShift as eight out of ten. It performs well under load, providing the desired output.
What do I think about the scalability of the solution?
Red Hat OpenShift scales excellently, with a rating of ten out of ten. It allows for scaling as much as needed, which is a significant advantage.
How are customer service and support?
We are currently dealing with both local support and Red Hat support, and they have been amazing.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were a VMware house for a long time, about ten to 15 years. However, the cost for VMware skyrocketed, making it hard to continue using it.
How was the initial setup?
The initial setup is complex.
What's my experience with pricing, setup cost, and licensing?
The cost is a crucial factor, particularly with licensing. As things evolve, companies increasingly focus on cost-effectiveness.
Which other solutions did I evaluate?
Kubernetes , as an open-source option, is a significant competitor, particularly for those dealing with cost concerns.
What other advice do I have?
I would rate OpenShift nine out of ten overall.Â
It is suitable for any company, regardless of size. Smaller companies may opt for open-source solutions like Kubernetes. However, OpenShift offers comprehensive support, which is appealing to enterprise clients.
Seamlessly monitor microservices with streamlined DevOps capabilities
What is our primary use case?
We use it for container orchestration. Some customers don't need to go with the coordinated open source as they need a more enterprise solution, so we use OpenShift. We mainly use it to host IBM CloudSec. We are working with CloudSec for integration, CloudSec for automation, and as a prerequisite for them, they need an OpenShift.
How has it helped my organization?
With OpenShift, it gives me the ability and capability to monitor all my microservices and all my containers using its integrated monitoring. Its horizontal pod scaling is more efficient than the one used in Kubernetes .
What is most valuable?
Most benefit from it, however, I work with Kubernetes , and installing Vanilla Kubernetes is easy. That said, it introduces many tools that need to be set up individually. OpenShift comes ready out of the box, with all tools installed and configured. Red Hat certifies and confirms that all the components are compatible with each other.Â
OpenShift's superior dashboard is a notable strength, especially when compared to Kubernetes. The integrated DevOps capabilities, such as pipelines and the container registry, are extremely beneficial.Â
Additionally, its capability to monitor microservices and containers with integrated tools like Prometheus is a major advantage. The horizontal pod scaling exceeds the scalability features I found in Kubernetes.
What needs improvement?
OpenShift requires a very expensive and complex infrastructure. If I have a Kubernetes cluster with one master and three workers, to apply the same configuration in OpenShift, I need about three masters, three infra, and three workers.Â
It uses around double the resources of vanilla Kubernetes. Also, learning OpenShift requires complex infrastructure, needing vCenter integration, more advanced answers, active directory, and more expensive hardware. These demands can deter people from learning OpenShift.
For how long have I used the solution?
I have been working with Red Hat OpenShift for about four years now.
What do I think about the stability of the solution?
OpenShift is stable but comes at the cost of a very expensive infrastructure. It provides better performance yet requires more resources compared to vanilla Kubernetes.
What do I think about the scalability of the solution?
OpenShift's horizontal pod scaling is more effective and efficient than that used in Kubernetes, making it a superior choice for scalability.
How are customer service and support?
We have dealt with many cases with Red Hat support, and while they eventually solve issues, it sometimes takes them a long time to reach a resolution, particularly with complex matters related to IBM Cloud. We have rated their support a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have used Vanilla Kubernetes, VMware Kubernetes, etc., before. OpenShift is the more powerful and supported solution between them.
How was the initial setup?
The setup involves creating a configuration file called 'install-config.' After providing necessary parameters such as vCenter's URL, username, and password, an Ignition file is generated. A virtual machine is then created from an OVA file with attached parameters.Â
Although the process is still somewhat complex due to user-provisioned infrastructure, OpenShift offers a simpler installer-provided infrastructure. We chose user-provided because it offers more control over our environment.
What was our ROI?
With OpenShift combined with IBM Cloud App integration, I can spin an integration server in a second as compared to traditional methods, which could take days or weeks.
What's my experience with pricing, setup cost, and licensing?
The cost of OpenShift is very high, particularly with the OpenShift Plus package, which includes many products and services. While I know it's expensive, I do not have the specific numbers.
Which other solutions did I evaluate?
I have used Vanilla Kubernetes, VMware Kubernetes, etc., before. OpenShift has proven to be better.
What other advice do I have?
I recommend having a solid understanding of Kubernetes before transitioning to OpenShift as it is based on Kubernetes. Without this knowledge, managing and maintaining OpenShift can be a nightmare.Â
I rate OpenShift as a nine point nine out of ten. I suggest considering the necessary infrastructure and related costs before adopting OpenShift.