Typeform
TypeformReviews from AWS customer
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Typeform formed just for you
What do you like best about the product?
I love the display and how eady it is to use
What do you dislike about the product?
Nothihg is to not like. I love it. Its great
What problems is the product solving and how is that benefiting you?
With different forms of spanish. Its easy to learn
Recommendations to others considering the product:
Try it out if you want to help out with customer relations
Clean interface, deep survey building functionality
What do you like best about the product?
Great survey UI and UX makes it extremely easy for people to complete the survey with minimal dropoff.
What do you dislike about the product?
Needs more integrations to survey reward automation platforms, or to have it natively built in
What problems is the product solving and how is that benefiting you?
Building surveys that are use to build and easy for the customer to complete. We have realized increased completion rates as compared to our previous survey vendor.
Excellent Survey Tool - A Few Improvements Needs
What do you like best about the product?
Building a Typeform is very simple and you have a huge array of question options to choose from. Each survey has the ability to be connected or integrated to a number of different CRMs or databases (we use Hubspot) and you can add pretty advanced logic to any question.
What do you dislike about the product?
Reporting is very basic and while you can see the number of people who started your survey you are not able to see partial responses. This is unfortunate as partial responses can be just as informative as full submissions.
What problems is the product solving and how is that benefiting you?
We needed a robust survey solution that was also able to both integrate with our current systems and provide a great experience for our customers. Our other survey solutions had limited options and did not have a great user interface.
Recommendations to others considering the product:
Best way to learn Typeform is to start exploring. There are a lot of useful features but they are not always in the most obvious place. Logic, for example, is separate for each question and located on the right sidebar in the upper corner.
User-friendly alternative to Google Forms
What do you like best about the product?
I like how user-friendly it is to build out a form and logic. I also like all the different formats available to collect data.
What do you dislike about the product?
I wish there were more design options to customize your form.
What problems is the product solving and how is that benefiting you?
We are trying to solve data import and support ticket problems for our customers. Using Typeform has also given us greater insight into how our customers, both current and prospective, think and behave.
Recommendations to others considering the product:
I haven't used any other survey software besides Google Forms, but I would highly recommend if you are only using Google Forms to adopt Typeform. It's easy to learn and an excellent experience for your survey participants.
Great for Information
What do you like best about the product?
It is very useful for us to collect pre demo information that we need to showcase the solution our product can offer.
What do you dislike about the product?
Some people do not fill it out so limit your fields to as short as possible
What problems is the product solving and how is that benefiting you?
It helps us qualify our leads before we demo them
Great Graphic User Interface, but limited free option
What do you like best about the product?
I like the graphic interface the most. It's visually pleasing and creates a simple experience for the person filling out the survey. I also like that the logic is straightforward and easy to navigate if you want certain responders to see different questions or end screens based on their previous answers.
What do you dislike about the product?
I'm not too fond of the free version. You're limited to only ten responses. Plus, if you mistakenly test the form yourself in real-time versus preview mode, then that counts towards your ten responses even if you delete it. From a business perspective, it's great because it forces people to upgrade their plan, but from a consumer standpoint, I was a bit annoyed that I needed to upgrade before fully getting to see if this was the right tool for me. I would have preferred a full 7 day trial to see how all of the upgrades work and then decide on the best plan after that time.
What problems is the product solving and how is that benefiting you?
I'm gathering leads for people interested in my services. I could use a Google Form, but it wouldn't be as visually polished or, in my opinion, be taken as seriously by using a free tool. The feature (that I'm not currently paying for) is the ability to see where people discontinue completing the form. But again...to see that useful data, you need to upgrade again. It can become very costly for a small independent business owner.
Organized People-Friendly Forms and Surveys
What do you like best about the product?
It is enabling me to have organized forms like SOPs that are accessible in just a glance. Very user-friendly, most significantly, for newbies like me.
What do you dislike about the product?
So far, so good. I love the platform. It really helps me ge the job done.
What problems is the product solving and how is that benefiting you?
We are organizing a lot of SOPs and survey forms for clients. Typeform helps well in keeping everything arranged in one safe place.
Recommendations to others considering the product:
If you want an easy-to-use platform that can help you organize a lot of forms like SOPs and surveys, Typeform is perfect for you!
Typeform for lead generation
What do you like best about the product?
I like the ease of setup, the ease of creating surveys, and the ease of getting them out to customers.
What do you dislike about the product?
I wish Typeform had a better support team (able to speak to on the phone), or a team that would create surveys for you.
What problems is the product solving and how is that benefiting you?
The problem I am solving with Typeform is low website conversion rate. We embedded a survey on our website that collects user data outside of the traditional "contact us" inquiry.
Easy to implement and very effective!
What do you like best about the product?
I like that you can track how people interact with each question (amount of time it takes, where they drop off, etc.). It's simple to build surveys and easy to review.
What do you dislike about the product?
There really hasn't been anything that I have disliked about it. I suppose for some people, they may dislike taking it one question at a time rather than seeing all of them on the screen at once, but I personally don't mind.
What problems is the product solving and how is that benefiting you?
We are using Tyepform to help us acquire data about our customers and the journey they go on to be onboarded to our company. The ease of use and the overall look of their surveys and forms make it a great choice.
One of the best online form builder
What do you like best about the product?
What I like the best about Typeform is that I'm able to create any form with a template that I can easily follow. Typeform does not need any design skills to be able to create a form, you can easily create a form through a template.
What do you dislike about the product?
There is nothing I dislike about Typeform so far.
What problems is the product solving and how is that benefiting you?
We use Typeform mostly for creating online surveys and other forms. We create prospecting surveys and other surveys that help us understand our market better.
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