Typeform

What do you like best about the product?

Branching Logic and Logic Map let us create different paths without forcing every user through questions that don’t apply to them. Operations can tweak copy and smaller conditions without waiting for another deployment, while the form still handles calculations, scoring, and different Endings based on responses. On the technical side, it’s been clean enough for our .NET workflows. We use Webhooks to send each submission directly to an ASP.NET Core endpoint, verify the HMAC signature, and then process the payload on our side. Depending on the setup and plan, Typeform can trigger webhooks for completed submissions and, in some cases, partial responses, with retries when the endpoint fails. When we need to query data later, we use the Responses API, and the Create API gives us a way to manage forms programmatically. The Embed SDK has also been helpful when the form needs to live inside an application or portal, without making it feel like the user has been sent somewhere completely different.

What do you dislike about the product?

The Create and Responses APIs currently allow two requests per second per account. That hasn’t been an issue for our normal integrations, but I wouldn’t design a high-volume synchronization workflow around polling individual responses in real time. For that kind of workload, webhooks, queues, and idempotent processing are a much safer fit than repeatedly querying the API to see what changed.

What problems is the product solving and how is that benefiting you?

We used Typeform for a partner onboarding flow that needed company information, technical contacts, billing details, and integration requirements. Our original internal form had grown to nearly forty fields for every user, and even a small wording change meant frontend work, QA, and another deployment. We rebuilt the flow using Branching Logic based on country, company type, and integration method, then embedded it in the portal with the Embed SDK. After submission, a signed Webhook hit our ASP.NET Core endpoint. From there, we verified the signature, revalidated the key fields, and published a message to our queue before creating the partner record. That first version also reinforced why I don’t like putting all business protection in the form layer. One incorrect condition sent a small group of users straight to the final screen without collecting a required tax field. We fixed the route in the Logic Map, but we also added definitive validation in the backend so a future form mistake couldn’t create invalid partner data. Overall, Typeform gave operations room to iterate without waiting on engineering, while the rules that actually mattered stayed inside .NET services we could test, trace, and deploy alongside the rest of the application.

What do you like best about the product?

I used Typeform to join social media followers to my online marketing and it really helped me get the numbers up on email marketing with quick, professional forms and links. I like how easy it is to gather information and obtain customer details quickly. I also appreciate having the option to add relevant questions and how it prompts possible suitable questions. It's great that it's free initially to try, which makes the initial setup easy.

What do you dislike about the product?

I did not get on well with the AI assistant as it restricted some small changes that I would have preferred. When trying to complete a simple form via AI, it added in a 'first page' that I preferred not to have. The only way to remove this was to create the form manually. It's great that AI generates the form, but after this is done, I would have liked the option to manually edit to perfect. I would also prefer a month-to-month commitment at a good price over three-monthly upfront payments.

What problems is the product solving and how is that benefiting you?

I find Typeform helps boost my email marketing with quick, professional forms. It's easy to gather customer details and information, improving my online marketing efforts.

What do you like best about the product?

I like the user experience and interface of Typeform. It looks professional and has a unique look that is distinctively Typeform. I also find it very professional-looking. I enjoy the way it flows, allowing people to get through longer surveys more easily than with a more bland look. Additionally, the integration with Microsoft Excel and Google Sheets is helpful, as all the answers are automatically exported, simplifying data handling. The initial setup of Typeform was very easy and straightforward.

What do you dislike about the product?

There is nothing I dislike about Typeform

What problems is the product solving and how is that benefiting you?

I find Typeform makes surveys more engaging, allowing people to complete longer surveys with its professional and unique interface. It integrates smoothly with Google Sheets, automatically exporting responses for easy access.

What do you like best about the product?

I find Typeform easy to use and understand. It's good for collecting and managing information effortlessly, and I appreciate the beautiful forms it offers. The end-user look and feel is a big plus for me. I like the clearness of it, and it looks professional, trustworthy, and personal, which is especially important in healthcare marketing. The initial setup was straightforward, and the AI maker makes it even easier.

What do you dislike about the product?

I don't like the non ability to make folders for forms in Typeform. I'm big on folders for tracking, etc. Also, if Typeform made their own QR code and Linktree system, it would be beneficial for me. I manually create a QR code to link to the Typeform and set it up myself, but it would be great if everything was consolidated into one program.

What problems is the product solving and how is that benefiting you?

I use Typeform because it makes it easy to collect and manage info with beautiful, professional forms that look trustworthy and personal. It's easy to understand and use.

What do you like best about the product?

Whether I’m embedding more sophisticated data collection or sending out simple questionnaires and surveys, nothing has been easier to set up, distribute, and track than Typeform. With an enterprise account, collaboration across sales, marketing, and product feels transparent, straightforward, and intuitive.

What do you dislike about the product?

This is a minor point, but I was surprised that collecting identifying information about respondents wasn’t enabled by default. Because of that, some of the initial results required follow-up, and I had no way to reach out and do so.

What problems is the product solving and how is that benefiting you?

We regularly use Typeform to gather market research and to support new customer onboarding and NPI data collection. It’s also been a great option for quick, ad hoc questionnaires with both internal and external stakeholders.