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Typeform

Typeform

Reviews from AWS customer

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External reviews

948 reviews
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External reviews are not included in the AWS star rating for the product.


    Health, Wellness and Fitness

The best survey UI for responders!

  • November 18, 2021
  • Review provided by G2

What do you like best about the product?
Interface makes it easy to code surveys and check logic via the diagram! Backend interface has received various improvements over the last year making it easier and faster to create surveys!
What do you dislike about the product?
I would like a solution for matrix-type questions are these are not supported.
What problems is the product solving and how is that benefiting you?
Use to get user feedback and has even been used as part of user onboarding


    Chiel B.

It just works!

  • November 18, 2021
  • Review provided by G2

What do you like best about the product?
Easy to use, nice styling option and logical flow building
What do you dislike about the product?
There is nothing to dislike about Typeform
What problems is the product solving and how is that benefiting you?
Gathering information from my target audience


    Marcelle V.

Wellness Coordinator

  • November 18, 2021
  • Review provided by G2

What do you like best about the product?
Intuitive system and visual imprint.
This platform is very intuitive and has great quality documents, very affordable for what you get in return. Great customer services.
What do you dislike about the product?
Not being integrated with HR Systems to use for questionnaires and performance reviews
What problems is the product solving and how is that benefiting you?
None
Ease of using the system


    Roger W.

How to conduct research with compelling results

  • November 17, 2021
  • Review provided by G2

What do you like best about the product?
The conversational nature of typeform means that when well designed a respondent feels like they are in conversation with the survey. This enables me to design surveys that inform but also break through into conscious and better informed decision making - meaning that the results I get are far more accurate and meaningful than when using other research tools
What do you dislike about the product?
I would like to see more analytical tools to help with analysis of results and conclusions. OK I can export the data and use other tools to do the analytics, but would be nice to have more on board.
What problems is the product solving and how is that benefiting you?
I get people to make 'conscious' responses to assessments. The conversational element and options for delivery mean you get much greater accuracy in responses


    Health, Wellness and Fitness

Survey tool with some good design customization options

  • November 17, 2021
  • Review provided by G2

What do you like best about the product?
That I can connect Typeform to Google Sheets to have survey results auto-populate in a Sheet that I can share with others on the team
What do you dislike about the product?
The survey building interface isn't always intuitive to me so it sometimes takes some time to find the button/function I'm looking for
What problems is the product solving and how is that benefiting you?
We're able to solve different problems or achieve different benefits with each survey as we collect needed information from readers. Typeform keeps the info organized and allows us to customize the look and feel of each survey before we send it or embed it.


    Management Consulting

Best forms app

  • November 16, 2021
  • Review provided by G2

What do you like best about the product?
The app is perfect for customizing any forms, surveys, or exams
What do you dislike about the product?
I wish I could add some audios to listen to or videos on preview (with sound) in a question
What problems is the product solving and how is that benefiting you?
I am using it for an employee experience survey. The level of customization and resources I can use helps a lot to make the survey fun.


    Hospital & Health Care

Using typeform for info collection and training

  • November 16, 2021
  • Review provided by G2

What do you like best about the product?
We have been scrappy enough to use typeform for a number of different key areas of our business:
- focus on training customers
- focus on collecting information
- way more dynamic than competitors like survey monkey
- super easy to use
- easy for low tech customers to use
- ability to duplicate any forms for easy replication/modification
What do you dislike about the product?
I wish that the changes would save automatically in the product, it often takes extra, unnecessary time to make modifications and then save/update the link each time a change is made, especially in the dynamic utilization method we are using the software in.
What problems is the product solving and how is that benefiting you?
- ability to train customers at scale
- ability to replicate training content at scale
- ability to reach customers of varied levels of technical aptitude with minimal barriers on software understanding/utilization
- ability to collect replicated info at scale
- ability for customers to customize the info they provide/how they provide it
Recommendations to others considering the product:
You can utilize this platform well beyond it's intended or face-value use. Many customers don't realize this but it's extremely easy to build upon/use and integrates really nicely across sites.

Highly recommend!


    Damien H.

A fantastic tool but a very, very questionable business policy

  • November 12, 2021
  • Review provided by G2

What do you like best about the product?
Great form design, fantastic functions, relatively intuitive, easy connection with other systems.
What do you dislike about the product?
Since I've had it - in 2017 - I've already had *three* rate system changes. Each time, they find a way to force you to change. They even get to the point where you have the features in front of you, indistinguishable from the others, and then refuse to release the form until you downgrade the features you've been using - not knowing they're only available in the new rate plan... - or switch to the new rate system.

Typeform is just deaf to these remarks. They clearly explain that it is normal that you pay more to get the same basic features.

Even with a "professional" plan, they went so far as to block the use of simple backgrounds uploaded after the adoption of the new rates!

The financial meanness towards historical users has reached its peak. That's why I'm considering switching providers. I hate being taken for a sucker.
What problems is the product solving and how is that benefiting you?
Getting information from clients in a clean and neat interface.


    Information Technology and Services

The Must Have Platform in you Marketing Stack

  • November 11, 2021
  • Review provided by G2

What do you like best about the product?
UI and interface is fantastic and the functionality of typeform to capture information is brilliant.
What do you dislike about the product?
Typeform will need more direct integrations rather using Zapier to integrate.
What problems is the product solving and how is that benefiting you?
Feedback, evaluation, lead generation, surveys


    Marketing and Advertising

Great Form Builder

  • November 10, 2021
  • Review provided by G2

What do you like best about the product?
It allows us to get answers/feedback based on the questions we ask our customers. We use this form in many different aspects of our business, and it has been instrumental in getting the info we need.
What do you dislike about the product?
Honestly, I do not have any complaints about using Typeform thus far.
What problems is the product solving and how is that benefiting you?
We use Typeform to get customers' feedback regarding the fit of our garments so we can determine what adjustments need to be corrected. We also use this form when getting new business development leads.