Typeform
TypeformReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
948 reviews
from
External reviews are not included in the AWS star rating for the product.
A dream tool for collecting responses
What do you like best about the product?
The simple and intuitive UI without sacrificing customizability gives me full control the responses I receive, and the confidence that my respondents' experience will be streamlined and effortless.
What do you dislike about the product?
I struggle to uncover true constructive feedback for Typeform. They really carry their end-users with broad support resources, although (in my experience) they're seldom needed since their product is so easy to use.
What problems is the product solving and how is that benefiting you?
I manage my SaaS companies Client Reference program. When our Account Executives need client references for their prospects and RFP proposals, I ingest the details of their Reference Request using a Takeform.
Using Typeform has been pivotal in structuring the top of the reference request funnel, and serves the benefit of consolidating reference requests into a single source from which I can then triage and process efficiently. My experience of managing the reference request program before Typeform was chaotic, fragmented and difficult to keep track of.
Using Typeform has been pivotal in structuring the top of the reference request funnel, and serves the benefit of consolidating reference requests into a single source from which I can then triage and process efficiently. My experience of managing the reference request program before Typeform was chaotic, fragmented and difficult to keep track of.
Recommendations to others considering the product:
Try it out and find out for yourself. Its value is in its versatility to adapt to your use case.
Easy to use, great for feedback!
What do you like best about the product?
User Experience - simple, nice font. Also the survey results are easy to read.
What do you dislike about the product?
Wish it offered some templates so it was easier to come up with my surveys.
What problems is the product solving and how is that benefiting you?
Getting feedback from employees. Offers anonymous survey results so people can provide feedback without feeling like they need to hold back.
Recommendations to others considering the product:
Easy tool to use to gather feedback. I love the survey tool. Super easy to create surveys! When you've written your survey, there is a simple link to share and people can click the link and start the survey.. it's that easy. No additional downloads or logins.
Easy to create forms and get digestible data
What do you like best about the product?
Typeform easily allows for the creation of surveys and other forms. I was able to easily distribute a comparison of our two most frequently used internal products to our entire organization (300-500 staff members) with no prior experience with the application. I found it great that I could add conditional questions to my form, so if somebody didn't have a specific response to something, they'd get an alternate question. It was also very easy to collaborate with the head of our design team to view the status of the survey, and view how many in our organization had responded.
What do you dislike about the product?
I was only able to export to an Excel file. It would be great to have more analytics options to share with my software teams. Something like a well-visualized PDF would be ideal. As is, I had to convert the data to charts that I made myself myself so that I could review it with our department heads.
What problems is the product solving and how is that benefiting you?
I needed a quick and painless way to survey my entire organization and Typeform provided it. It was extremely easy to configure and set up with no prior experience. I hadn't used a form creation tool before, so I didn't realize how much I needed help with it!
Recommendations to others considering the product:
I'd ensure it allows for data visualization the way you'd like prior to purchasing. But you do not have to worry about a lack of experience with a form creation tool. Typeform is extremely user friendly!
An easy and humane way to survey
What do you like best about the product?
Everything is customized, the look, the personalization tokens, the question options
What do you dislike about the product?
The price is a little high for a solopreneur, but excellent choice for companies
What problems is the product solving and how is that benefiting you?
survey my databases of clients, potential clients and be able to tabulate results in real-time
Recommendations to others considering the product:
If you are looking for an option for surveys that convey a friendly personality, this is a great option. It is easy to use. But if you are not able to take advantage of personalization and look & feel maybe you should use a different option
Easy to create and deploy solution for any survey and forms
What do you like best about the product?
I use Typeform for many interactions with our customers every day. Let's start with the builder design. Typeform builder is very easy to use, I was able to start creating complex and big forms and surveys right away, and I never had to search "How to do this thing in the Typeform". Typeform builder is very intuitive - I never needed to give any walkthrough or training to our new employees or other departments for them to start using it. It's packed with features but it's not overwhelming, everything is on the right spot. I like that Typeform has the option to create different workspaces (folders where you can move your typeforms to), so even if you have one company account, you can properly organize space by creating a folder for every department or employee so it's not hard to manage even a huge amount of the forms in our organization. The level of form customizability is awesome, I can create any form or survey that I can possibly think of. The design looks very minimalistic and professional and I can adjust themes and colors for the form to look like our other internal systems.
What do you dislike about the product?
Not much that I can complain about, I love Typeform. But, I would like to have an option to create the endless customer satisfaction form, which will not require to click Confirm and Submit buttons every time you choose an answer. Also, I would like to have more integrations with ticketing platforms since we cannot connect Typeform directly to our ticketing system.
What problems is the product solving and how is that benefiting you?
The biggest task that I achieved with Typeform - it's to create a simple and beautiful form for our customers to create walk-in tickets in our Help Desk. We have many customers coming to our Help Desk office every day, and we wanted to document every issue that they come with by creating a ticket without them logging in our customer portal or sending an email to our support email. Typeform allowed us to have a simple, but beautiful form that connected to our ticketing system with straightforward process for our customer to document their problem. We deployed this Walk-In form to the iPad and now we have a designated walk-in stand in the entryway of our office with this form. I also did many customer surveys with it, used it to automate our inventory and loaner check-out system, and even created a whole exam for our Technicians with automatic result delivery to their email.
Recommendations to others considering the product:
Typeform has hundreds of different integrations with other systems, it's very reliable (we never had an issue with the form being glitchy or offline), form design is beautiful and understandable for customers, the builder is packed with features, customization options, but intuitive and simple to use. And pricing is not bad. If you need to create a form or a survey, or if you looking to automate some of your processes - Typeform is your choice.
Nice UI, best for simpler projects
What do you like best about the product?
The interface is clean and simple for admins and survey-takers.
What do you dislike about the product?
There's not a ton of next-level functionality with logic and segmentation.
What problems is the product solving and how is that benefiting you?
Product feedback and market research. Clean results but could be much better with segmentation capabilities.
Recommendations to others considering the product:
Look at different tools if you need more sementing, logic, and survey question formats (eg, different ranking options).
Ask for anything in a custom, clean and fun way that customers will love
What do you like best about the product?
I've used Typeform in a ton of different customer success capacities - but the possibilities are truly endless. Anything you can think of, you can basically create. And it's SO easy. The templates are great, and you can spin up new forms in a couple of minutes or less. The UX is super intuitive while giving you a lot of options to create exactly what you need - while also making it beautiful. You can use your own brand hex colors or some of the simple and clean themes they provide. I also love that you can save multiple custom themes. So a tiny bit of investment in creating themes you like in the beginning (if you're picky about branding) pays off in the long run.
Branding is so important and Typeform makes it easy to show your customers who you are - you can control the tone, colors, images, flow, etc.
The Logic Jump feature allows you to create a truly custom experience - questions and their sequences are determined by previous answers, allowing you to dive deep and get to the root of what you need to know.
Branding is so important and Typeform makes it easy to show your customers who you are - you can control the tone, colors, images, flow, etc.
The Logic Jump feature allows you to create a truly custom experience - questions and their sequences are determined by previous answers, allowing you to dive deep and get to the root of what you need to know.
What do you dislike about the product?
Very little. I like how you can easily create a Google Sheet for collecting form results, but I wish the reporting was more intuitive in the app. With multiple responses and different types of questions, the UX becomes a bit clunky - so I always default to a Google Sheet.
I would love a way to create a Jira ticket (almost like a campaign), that creates/attaches a ticket for each response in Typeform.
The Logic Jump is a bit tedious to set up because it allows you a lot of customizability. I've spent hours trying to set one up and eventually gave up because I couldn't get it right. But most of the time, it's helpful if you're only doing one or two jumps.
I would love a way to create a Jira ticket (almost like a campaign), that creates/attaches a ticket for each response in Typeform.
The Logic Jump is a bit tedious to set up because it allows you a lot of customizability. I've spent hours trying to set one up and eventually gave up because I couldn't get it right. But most of the time, it's helpful if you're only doing one or two jumps.
What problems is the product solving and how is that benefiting you?
Used this mostly for CS and product. Event/webinar registration, easy event feedback, and NPS - which was incredibly valuable. We held a lot of in-person and online events, and this was an easy, fun way to get folks registered and know of any food preferences, topics of interest, etc.
One of the most valuable use cases was getting pre-launch meeting info from stakeholders. With some info from our sales team, I could send a customized Typeform that asked critical questions in a fun and interactive way. It didn't put a lot of onus on our customers, but it made the onboarding a breeze with the insight we were able to collect ahead of the initial meeting.
We were very lean on development resources but had a lot of features where customers could add their own personal tracking. Typeform allowed us to ship these features, without having to build an entire UX for each and every feature.
One of the most valuable use cases was getting pre-launch meeting info from stakeholders. With some info from our sales team, I could send a customized Typeform that asked critical questions in a fun and interactive way. It didn't put a lot of onus on our customers, but it made the onboarding a breeze with the insight we were able to collect ahead of the initial meeting.
We were very lean on development resources but had a lot of features where customers could add their own personal tracking. Typeform allowed us to ship these features, without having to build an entire UX for each and every feature.
Recommendations to others considering the product:
If you're thinking about Typeform, absolutely go for it. The value you get is endless and only limited by your creativity. You can ask your customers the right questions in your company's "voice" so you ensure brand consistency.
The price is incredibly reasonable and the ease of use is second to none.
The price is incredibly reasonable and the ease of use is second to none.
Easy to Use Forms and Love VideoAsk App
What do you like best about the product?
VideoAsk app has helped me solicit reviews, nurture customers, and recruit partners for our start up business. It allows us to be authentic, professional and fun while collecting necessary data easily. The Forms are extremely easy to use and customize.
What do you dislike about the product?
For a small business, there is nothing to dislike.
What problems is the product solving and how is that benefiting you?
We have been able to create user profiles for our customers as well as outsource providers in the digital marketing space. Addiotionally, we have been able to solicit video reviews in a very easy manner using VideoAsk.
Typeform is the perfect tool!
What do you like best about the product?
You can turn a list of questions into a friendly conversation. And get better data. Typeform is easy to use to build a survey you're customers will love.
What do you dislike about the product?
The price and limitations in the free version.
What problems is the product solving and how is that benefiting you?
Good data and customer interaction.
Recommendations to others considering the product:
Typeform is easy to use to build a survey you're customers will love.
A successful new approach for online surveys
What do you like best about the product?
The user experience when filling a form on Typeform has a unique, very intuitive, clean and smooth design which could be a very important requirement depending on who is targeted the form for. I have not seen any competitor with this approach.
What do you dislike about the product?
Dislike, nothing really. Perhaps I would like to have options to create online alerts with SMS or emails to fire them up after submitting a form and when some certain criteria are met. Could be useful for some health scenarios.
What problems is the product solving and how is that benefiting you?
We needed to track employee’s health symptoms inside our company in order to anticipate COVID-19 contagious. The intuitive user experiencia had a very positive impact on employees adoption. In addition to this, by the time I was writing this review, Typeform offers 3 months free if the survey is non-profit and related with COVID-19, very helpful and says a lot of the people behind TypeForm.
showing 561 - 570