Impartner PRM
ImpartnerReviews from AWS customer
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Our PRM solution
What do you like best about the product?
Easy to set up and the Impartner team is very helpful when it comes to technical support and recommendations
What do you dislike about the product?
We've had brief outages where partners are unable to log in. Impartner support has helped us resolve.
What problems is the product solving and how is that benefiting you?
We use Impartner primarily for deal registration and partner onboarding
Great product and team
What do you like best about the product?
We're implementing right now and the team has been so helpful. The training videos are detailed and useful. Can't wait to see actual results with it!
What do you dislike about the product?
We'd like to be able to clone training courses. We've been told we can make a "user suggestion" for it and hopefully it'll appear on the roadmap.
What problems is the product solving and how is that benefiting you?
Creating a single source of truth for all of our partner management needs. Standardizing processes and documentation.
So far we see ipartner meets our business expectations
What do you like best about the product?
Service is excellent
Leading in prm industry
Growing company with ease of use
Leading in prm industry
Growing company with ease of use
What do you dislike about the product?
So far all looks good, not sure about in depth capabilities untill we start using it
What problems is the product solving and how is that benefiting you?
One tool for oartbers engagement
In touch with the market
What do you like best about the product?
Impartner does a great job of keeping their finger on the pulse of current channel trends and issues.
What do you dislike about the product?
It seems I need an outside agency to effectively onboard and utillize the product fully.
What problems is the product solving and how is that benefiting you?
Looking to house more of my partner cycle in one tool.
Exceptional PRM tool
What do you like best about the product?
Impartner allowed our organization to create, deliver and measure our partner portal. Through SSO, ease of use, fantastic data and integration with our other tools such as LMS and content management, we were able to deliver an exceptional partner experience leading to high performance.
What do you dislike about the product?
Lack of customized dashboards. Metrics are critical for making data driven decision.
What problems is the product solving and how is that benefiting you?
Partner access to tools and resources, SSO for content management and LMS
Day 1 review by Arati Jana
What do you like best about the product?
Most important- I don't need a license per partner
For mid size companies you can get portal running quickly
Most functions are simple to implement & stright forward for partners
For mid size companies you can get portal running quickly
Most functions are simple to implement & stright forward for partners
What do you dislike about the product?
UX/PX very basic, not fit for 21st century applications
Poor documentation
Poor documentation
What problems is the product solving and how is that benefiting you?
Single platform for our partners
Service makes the difference
What do you like best about the product?
Impartner is lightyears ahead of other systems I have used.
What do you dislike about the product?
The integrations could be more extensive, but they are still working to meet our needs and I appreciate it.
What problems is the product solving and how is that benefiting you?
Concisely managing partner engagement while distributing leads and collateral and registration of deals.
Excellent experience
What do you like best about the product?
I like that there are modules and structure to the portal. It's easier than just starting from scratch.
What do you dislike about the product?
I wish everything was customizable from a design standpoint. We have gone through a rebranding and updating everything on the PRM is fairly tedious.
What problems is the product solving and how is that benefiting you?
We are primarily using the PRM for deal reg and information sharing.
solid sales experience and wonderful go-live
What do you like best about the product?
the people at impartner are experts in not only their software but also in partner management in general. I felt they did more consulting than selling. the implementation was guided and they offered lots of best practices. After a few hand holding session, I felt competent to handle most admin activities my self. the integration platform is amazing...this was a huge reason why we bought Impartner.
What do you dislike about the product?
the platform is very broad and deep. it can feel a tad overwhelming. but the sales team guided me where to start based on our company size and partner program maturity.
What problems is the product solving and how is that benefiting you?
faster partner onboarding, accurate deal registration, systems integration
Cannot Recommend Enough!
What do you like best about the product?
Everyone I've worked with has been absolutely fantastic. TJ has been awesome since the beginning and helped us get up and running. Very communicative, transparent, and incredibly easy to work with. Regarding implementation, our project manager has been amazing. I'm convinced there's nothing Eva can't do. She's organized, extremely responsive, technical but explains everything in terms that are easy to understand, and gets answers very quickly if she doesn't have them immediately. Aside from the wonderful team, we chose Impartner because we are a growing company and wanted a PRM that we could grow into - start simple and basic, but expand into greater functionality down the road. I remembered TJ's pitch over a year ago at a tradeshow, and circled back with him more recently when the timing and budget was right. The tool is very straightforward, but they also have a ton of support videos you can access at anytime to help with trouble shooting. I use it daily and cannot recommend Impartner enough.
What do you dislike about the product?
It's on the pricier side, but you definitely get what you pay for. Impartner kicked butt when it came to ease of use, timing, resources, and capabilities.
What problems is the product solving and how is that benefiting you?
Impartner is our partner portal where our partners access marketing resources, pricing, order forms, our support page, event calendar, and more. We are in the middle of setting up deal registration now as well which will help us tremendously with forecasting.
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