Impartner PRM
ImpartnerReviews from AWS customer
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Easy to look up
What do you like best about the product?
The App is very easy to look up and pull reports
What do you dislike about the product?
So far the App offers what we need - it is a very intuitive app
What problems is the product solving and how is that benefiting you?
To be able to approve partners in an easy and fast manner
Robust PRM Platform that has helped scale our partner program
What do you like best about the product?
What I like best about Impartner PRM is the best-in-class account management and support team—they’re responsive, knowledgeable, and proactive in helping us succeed. The platform itself is straightforward to work with on the back end, making it simple for our team to configure and maintain without heavy technical lift. It’s equally easy to customize the user experience so that both new and existing partners have a clean, intuitive portal tailored to their needs.
What do you dislike about the product?
The only negative thing I can say, but it comes with any PRM not just Impartner, is the learning curve.
What problems is the product solving and how is that benefiting you?
Impartner PRM gives us a centralized, always-up-to-date hub for our entire partner program, which solves the challenge of keeping everything organized and accessible. It serves as a single repository of information—from enablement content to program details—while providing streamlined partner registration and deal registration workflows. The built-in dashboards make it simple to monitor deals in real time, track partner activity, and maintain complete visibility into pipeline health. Overall, it keeps our partner program well-structured and easy to manage as we scale.
Impartner is Purpose Built for Partnership Leaders looking to scale
What do you like best about the product?
Impartner has a variety of out of the box functionality and workflows for many partnership related workflows. Easy to set up, get started and then customize moving forward.
What do you dislike about the product?
Some features are not native to PRM (like NewsOnDemand) and it creates a disjointed experience when managing internally.
What problems is the product solving and how is that benefiting you?
The PRM has solved many problems, most importantly our ability to execute and make updates to our PRM. We are on another PRM previously and we had to work with internal IT teams to make the smallest updates.
With Impartner PRM, our partner operations team can own, allowing them to make updates at will. This has drastically accelerated our ability to improve partner experience.
With Impartner PRM, our partner operations team can own, allowing them to make updates at will. This has drastically accelerated our ability to improve partner experience.
10/10, would recommend!!!
What do you like best about the product?
The best feature of Impartner PRM is the people behind the product. Every time I have needed support, the team has always been quick to respond and gave me the answers that I was looking for. Even going so far as to add critical new features to the solution that our company needed....and adding these in record time! We came for the ways that the Impartner would be able to support and accelerate our business.....we stay for the people and the support!
What do you dislike about the product?
I haven't found anything to date that I dislike! As I mentioned in my "what do you like best" testimonial, any issues that we find are quickly addressed and resolved by the incredible team at Impartner.
What problems is the product solving and how is that benefiting you?
How to effectively deliver training and solutions to our partner community that are interested in supercharging their business in the AI space.
Leading global PRM solution
What do you like best about the product?
Impartner PRM serves as a flexible, efficient, and reliable platform supporting our partner ecosystem, delivering an exceptional user experience. It offers seamless integration with a wide range of applications, enabling the smooth exchange of information essential to the ecosystem's success.
What do you dislike about the product?
Impartner is consistently advancing its infrastructure and introducing new functionalities. Given our extensive use of the platform, we greatly appreciate the excellent support provided by the Impartner team. We look forward to continued collaboration and to having our enhancement requests prioritized to the greatest extent possible.
What problems is the product solving and how is that benefiting you?
Impartner serves as the central repository for our global partner ecosystem and is regarded as our single source of truth. It enables us to maintain an up-to-date database that remains accessible and transparent to all relevant stakeholders.
Boosting Partnerships: Mambu's Experience with Impartner PRM
What do you like best about the product?
Impartner PRM has been a transformative solution, directly addressing their challenges in scaling and managing their partner ecosystem. The reported increase in deal registrations and enhanced operational efficiency underscore the value Impartner brings to a fast-growing fintech like Mambu, enabling them to realise their ambitious partnership strategy.
What do you dislike about the product?
Some customisation options require more technical support than expected. Better in-app guidance and more self-service configuration options would make a big difference.
What problems is the product solving and how is that benefiting you?
Mambu's case study with Impartner highlights several significant benefits achieved post-implementation:
- Centralised "one-stop shop" for partners: Impartner PRM provides a unified platform where partners can transact and access everything they need, from lead registration and marketing assets to training and certification. This has improved the partner experience and operational efficiency.
- Increased Deal Registration: Mambu reported a 2x increase in deal registration from partners, demonstrating a direct positive impact on revenue generation.
- Automated and Scalable Processes: The modular approach of Impartner allowed Mambu to activate functionalities as needed, automating processes like onboarding, deal registration, and asset distribution. This has been crucial for scaling their partner program across thousands of partners with unlimited users.
- Improved Partner Enablement and Communication: A centralized asset library, journey builders, and event calendars within Impartner PRM ensure partners have quick and easy access to critical information and training, moving away from fragmented email-based communication.
- Enhanced Visibility and Reporting: Impartner provides analytics and reporting on sales pipeline, asset engagement, and training progress, offering Mambu valuable insights to identify successful partners and areas for improvement. This helps in proving the ROI of their partner program. (We are migrating to PX to take advantage of this)
- Centralised "one-stop shop" for partners: Impartner PRM provides a unified platform where partners can transact and access everything they need, from lead registration and marketing assets to training and certification. This has improved the partner experience and operational efficiency.
- Increased Deal Registration: Mambu reported a 2x increase in deal registration from partners, demonstrating a direct positive impact on revenue generation.
- Automated and Scalable Processes: The modular approach of Impartner allowed Mambu to activate functionalities as needed, automating processes like onboarding, deal registration, and asset distribution. This has been crucial for scaling their partner program across thousands of partners with unlimited users.
- Improved Partner Enablement and Communication: A centralized asset library, journey builders, and event calendars within Impartner PRM ensure partners have quick and easy access to critical information and training, moving away from fragmented email-based communication.
- Enhanced Visibility and Reporting: Impartner provides analytics and reporting on sales pipeline, asset engagement, and training progress, offering Mambu valuable insights to identify successful partners and areas for improvement. This helps in proving the ROI of their partner program. (We are migrating to PX to take advantage of this)
A upcommer
What do you like best about the product?
Impartner does a lot of things right, and allows you to provide training for partners and give them the needed understanding, all automated through a heap of possible workflows.
What do you dislike about the product?
It is still young software, so it is not fully developed, especially on the UX side for Admins and ease of setup.
What problems is the product solving and how is that benefiting you?
We handle all partners training, provide them with collateral, and allow for contracting.
Great team in the UK - very customer centric
What do you like best about the product?
The solution is best in class, and we compared it to several other solutions in a deep dive. However, the most important aspect for me and the thing I like best, is how approachable and patient the team were with our questions and they worked to our timescales. This is invaluable in building a trusted relationship and long term partnership.
What do you dislike about the product?
We have a lot of partners, so the cost can be fairly high
What problems is the product solving and how is that benefiting you?
We are just working through installation now - but we are hoping it brings clarity to leads/deal registration and improves partner engagement as well as reduces manual processes, such as partner onboarding.
Impartner PRM makes partner management effortless
What do you like best about the product?
What I like best about Impartner PRM is how flexible the platform is and responsive their Support Team is. It streamlines partner enablement, training, and deal registration all in one place, which provides a great experience for our Partners. The customization options allow us to tailor the experience for different partner tiers, and the reporting tools give us real-time visibility into partner performance.
What do you dislike about the product?
While Impartner PRM is powerful, there are a few areas that could be improved. The user interface can feel a bit dated and unintuitive at times, especially for new users. Some customization options require more technical support than expected. Better in-app guidance and more self-service configuration options would make a big difference.
What problems is the product solving and how is that benefiting you?
Impartner PRM helps us solve the complexity of managing a growing partner ecosystem. Now, everything is centralized—enablement and training is automated and deal registrations/deal dashboard give partners visibility into realtime pipeline. This has improved partner engagement, reduced administrative overhead, and allowed us to scale our channel program efficiently.
Review Impartner
What do you like best about the product?
Smooth, efficient software. Improved Partner experience since implementing Impartner.
What do you dislike about the product?
There's quite a lot to the software, at times hard to learn everything.
What problems is the product solving and how is that benefiting you?
Partner Management
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