Marketing Hub Professional
HubSpotReviews from AWS customer
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Effective Tool for Marketing Analytics and Lead Outreach
What do you like best about the product?
I like the forms feature in HubSpot Marketing Hub, especially the spam settings. The initial setup was easy.
What do you dislike about the product?
I think there could be more LinkedIn integration.
What problems is the product solving and how is that benefiting you?
I use HubSpot Marketing Hub for marketing analytics and it helps with lead outreach.
It Just...Works
What do you like best about the product?
Everything just works the way it should.
What do you dislike about the product?
You get what you pay for, but it's not cheap.
What problems is the product solving and how is that benefiting you?
Data unification and consolidation.
Hubspot's a solid product but witholding our payouts with no legitimate explanation
What do you like best about the product?
We run our entire company on Hubspot, Marketing, CRM + Hubspot payment processing at the Enterprise level. We appreciate HubSpot's functionality, ease of use and intuitive UI.
What do you dislike about the product?
We are an enterprise-level HubSpot customer and have used the platform for several years, including HubSpot Payments.
Recently, HubSpot withheld payouts from payments collected from our customers because we were one month past due on our subscription invoice.
There were no fraud alerts, chargebacks, compliance notices, or risk-related flags communicated to us. The withholding appears to be tied solely to subscription arrears.
Importantly, the funds being held were not applied toward the outstanding balance. They remain withheld and inaccessible, while the subscription invoice remains due. This created a circular situation in which we could not access customer payments to satisfy the overdue amount.
We understand a company’s right to suspend service for non-payment. However, withholding third-party customer funds without clearly identifying the contractual basis or resolution path raised serious concerns for our business.
We requested clarification regarding:
The specific contractual provision authorizing the action
Whether the hold was risk-based or a setoff
A clear timeline for resolution
To date, communication has lacked clarity.
HubSpot’s CRM tools are strong, but businesses considering HubSpot Payments should fully understand how payout controls may be exercised in the event of subscription arrears of ONE MONTH.
Recently, HubSpot withheld payouts from payments collected from our customers because we were one month past due on our subscription invoice.
There were no fraud alerts, chargebacks, compliance notices, or risk-related flags communicated to us. The withholding appears to be tied solely to subscription arrears.
Importantly, the funds being held were not applied toward the outstanding balance. They remain withheld and inaccessible, while the subscription invoice remains due. This created a circular situation in which we could not access customer payments to satisfy the overdue amount.
We understand a company’s right to suspend service for non-payment. However, withholding third-party customer funds without clearly identifying the contractual basis or resolution path raised serious concerns for our business.
We requested clarification regarding:
The specific contractual provision authorizing the action
Whether the hold was risk-based or a setoff
A clear timeline for resolution
To date, communication has lacked clarity.
HubSpot’s CRM tools are strong, but businesses considering HubSpot Payments should fully understand how payout controls may be exercised in the event of subscription arrears of ONE MONTH.
What problems is the product solving and how is that benefiting you?
Unified data is a big benefit. Every interaction, from email engagement and form submissions to ad clicks and sales activity, writes back to a single contact record in real time. The workflow builder supports advanced branching logic, lifecycle automation, lead scoring, and segmentation without requiring custom development. Reporting pulls from the same centralized data model, so attribution and funnel insights are consistent and trustworthy. It’s robust enough to run sophisticated, multi-channel campaigns, but structured in a way that a lean team can realistically manage and scale.
Excellent Workflow Automation, Email Campaigns, and Lead Scoring
What do you like best about the product?
The workflow flow chart I used in marketing emails was fabulous. With it, I can also use a web hook.
What do you dislike about the product?
We haven’t run into any real issues with HubSpot Marketing Hub. It works well for what we need, especially for email automation and managing campaigns. Overall, the experience has been pretty smooth for us.
What problems is the product solving and how is that benefiting you?
It helps us capture and manage feedback from potential clients and track email performance, which has improved our follow-ups and overall communication.
Essential for End-to-End Marketing Automation
What do you like best about the product?
I find HubSpot Marketing Hub really valuable for automating workflows and actions. It helps me automate as much as we can by creating contextual workflows, reducing lots of manual processes like attribution, data enrichment, and email sending. The integration is seamless, making it an essential technology to run all our GTM activities from lead generation to customer relationship management. The initial setup was very easy, and I would rate my likelihood of recommending it to others as a 10 out of 10.
What do you dislike about the product?
I think territory management could be improved. Also I wish I had a web-facing AI agent that understands my business.
What problems is the product solving and how is that benefiting you?
I find HubSpot Marketing Hub essential for managing GTM activities, automating manual processes like data enrichment and email sending, thanks to contextual workflows that boost efficiency.
Boosts Engagement with Powerful Analytics
What do you like best about the product?
I love the data that comes with the email and the AI suggestions, which help solve the time spent on things. I really like the forms; they have been instrumental for gathering data on our audience. The performance analytics are also really helpful in capturing people in our network beyond social media. Additionally, the initial setup of HubSpot Marketing Hub was easy for us.
What do you dislike about the product?
I don't have any feedback right now!
What problems is the product solving and how is that benefiting you?
I love the data that comes with emails and AI suggestions, which help save time. The forms are instrumental for gathering data on our audience and capturing people beyond social media using performance analytics.
Intuitive and Progressive, But Complex UI
What do you like best about the product?
I find HubSpot Marketing Hub intuitive and progressive.
What do you dislike about the product?
Finally, the screen is quite full and you have to take quite a few steps to do something. So sometimes a slightly simpler view of the screen would be nice.
What problems is the product solving and how is that benefiting you?
HubSpot Marketing Hub helps us automate marketing processes and manage contacts for an efficient experience.
Boosts Automation and Alignment Effortlessly
What do you like best about the product?
I like HubSpot Marketing Hub for its reliability in day-to-day execution. The email and form building tools are easy to use and connect directly to CRM data, saving me time. The strong automation features, especially the workflows, automate follow-ups and handoffs, which reduces the need for manual chasing. The clear reporting tools make it easy to understand what's working and track where leads drop off. It helps keep marketing and sales aligned. Overall, it simplifies processes and consolidates everything into one platform, improving automation, tracking, and reporting.
What do you dislike about the product?
Reporting and attribution can get complex, and it takes time to set up cleanly. Some workflow and email settings feel a bit buried in the UI. In workflows, it can be hard to quickly see why a record did or didn't enroll, and which step caused the issue. A clearer 'debug' view would help.
What problems is the product solving and how is that benefiting you?
I use HubSpot Marketing Hub for marketing automation and lead management. It reduces manual work, standardizes lifecycle stages, and keeps our CRM clean. Email and forms are quick to build, workflows automate follow-ups, and reporting shows effectiveness, saving time and aligning marketing with sales.
All-in-One CRM, Email & Automation with an Intuitive UI
What do you like best about the product?
What I love most is the all-in-one nature of the platform. Having the CRM, email marketing, and automation workflows perfectly integrated saves us an incredible amount of time. The user interface is extremely intuitive, making it easy for new team members to get up to speed without extensive training. The segmentation capabilities are also top-notch
What do you dislike about the product?
The pricing structure can be a bit steep as the contact database grows, which might be challenging for smaller businesses. Additionally, some of the more advanced reporting features are locked behind the Enterprise tier. I would also like to see more flexible options for managing duplicate contacts without manual intervention
What problems is the product solving and how is that benefiting you?
HubSpot has solved our data fragmentation issues. Before using it, our marketing and sales data were scattered across different tools. Now, we have a clear view of the entire customer journey. This centralization has improved our lead nurturing process and allowed us to automate repetitive tasks, resulting in a higher conversion rate and better alignment between our marketing and sales team
Simple to Use and Keeps My Workspace Organized
What do you like best about the product?
It’s simple to use and keeps my workspace well organized.
What do you dislike about the product?
Sometimes there is too many settings and views which can be confusing
What problems is the product solving and how is that benefiting you?
Keep track of customers and parts/support tickets for each machine
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