Reviews from AWS customer

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

10,000 reviews
from

External reviews are not included in the AWS star rating for the product.


    Amirali K.

Boosts Automation and Alignment Effortlessly

  • February 11, 2026
  • Review provided by G2

What do you like best about the product?
I like HubSpot Marketing Hub for its reliability in day-to-day execution. The email and form building tools are easy to use and connect directly to CRM data, saving me time. The strong automation features, especially the workflows, automate follow-ups and handoffs, which reduces the need for manual chasing. The clear reporting tools make it easy to understand what's working and track where leads drop off. It helps keep marketing and sales aligned. Overall, it simplifies processes and consolidates everything into one platform, improving automation, tracking, and reporting.
What do you dislike about the product?
Reporting and attribution can get complex, and it takes time to set up cleanly. Some workflow and email settings feel a bit buried in the UI. In workflows, it can be hard to quickly see why a record did or didn't enroll, and which step caused the issue. A clearer 'debug' view would help.
What problems is the product solving and how is that benefiting you?
I use HubSpot Marketing Hub for marketing automation and lead management. It reduces manual work, standardizes lifecycle stages, and keeps our CRM clean. Email and forms are quick to build, workflows automate follow-ups, and reporting shows effectiveness, saving time and aligning marketing with sales.


    Gaetano R.

All-in-One CRM, Email & Automation with an Intuitive UI

  • February 10, 2026
  • Review provided by G2

What do you like best about the product?
What I love most is the all-in-one nature of the platform. Having the CRM, email marketing, and automation workflows perfectly integrated saves us an incredible amount of time. The user interface is extremely intuitive, making it easy for new team members to get up to speed without extensive training. The segmentation capabilities are also top-notch
What do you dislike about the product?
The pricing structure can be a bit steep as the contact database grows, which might be challenging for smaller businesses. Additionally, some of the more advanced reporting features are locked behind the Enterprise tier. I would also like to see more flexible options for managing duplicate contacts without manual intervention
What problems is the product solving and how is that benefiting you?
HubSpot has solved our data fragmentation issues. Before using it, our marketing and sales data were scattered across different tools. Now, we have a clear view of the entire customer journey. This centralization has improved our lead nurturing process and allowed us to automate repetitive tasks, resulting in a higher conversion rate and better alignment between our marketing and sales team


    Cody B.

Simple to Use and Keeps My Workspace Organized

  • February 09, 2026
  • Review provided by G2

What do you like best about the product?
It’s simple to use and keeps my workspace well organized.
What do you dislike about the product?
Sometimes there is too many settings and views which can be confusing
What problems is the product solving and how is that benefiting you?
Keep track of customers and parts/support tickets for each machine


    Rene C.

HubSpot: The Ultimate All-In-One Marketing Solution

  • February 09, 2026
  • Review provided by G2

What do you like best about the product?
I find HubSpot Marketing Hub incredibly easy to use, and I've been using it for over ten years now. It has one of the best helplines I've ever experienced, and I don't think they've ever not solved a problem. They're always very friendly. I also appreciate having a designated sales rep that meets with me quarterly, and they're not salesy or trying to upsell different products; they're very helpful. The initial setup was pretty easy, and there are helpful videos on everything you need to learn. It's pretty smooth, and you get a designated rep to help with the whole implementation process. Additionally, HubSpot Marketing Hub meshes nicely with other tools like Vidyard and HubSpot Sales Hub, allowing me to rank leads based on activity, which works well for our small team. It's like having maybe five other people on staff.
What do you dislike about the product?
Sometines it is hard to keep up with all the new tools they release.
What problems is the product solving and how is that benefiting you?
HubSpot Marketing Hub has everything all in one place, letting us do social posts, schedule them, manage blog posts, and segment lists to target different audiences, solving individual needs.


    Rodrigo O.

I recommend HubSpot with my eyes closed!

  • February 09, 2026
  • Review provided by G2

What do you like best about the product?
We are still in the adaptation period with 5 months of use, but the commercial area has already managed to achieve quite interesting initial gains using the tool's resources. We need more maturity for a more complete review, but so far I recommend it.
What do you dislike about the product?
Implementation is a bit complex, I believe due to the multitude of features, and with that, I think it might take a little while for the operation to run at 100%.
What problems is the product solving and how is that benefiting you?
I found HubSpot's CRM to have a good cost-benefit ratio if configured correctly. It offers integration with various other companies, especially in the insurance sector. Depending on the chosen plan, customer support is good. However, I did not find the CRM interface easy to use. In my opinion, advanced technical knowledge is needed to start using it. It can be a good lead management system and also offers email marketing.


    Debra F.

AI Insights with Minor Audit Hiccups

  • February 07, 2026
  • Review provided by G2

What do you like best about the product?
I find HubSpot Marketing Hub very thorough. The AI strategy and competition analysis help me gauge what I need to do. The AI toolkit provides a tremendous amount of recommendations, which is really valuable.
What do you dislike about the product?
I find HubSpot Marketing Hub finds errors sometimes in the audit that are not errors. I spend time on what I think are errors, only to see it is how the tool focuses on certain content, like sitemaps not recognized using Yoast. I also wish there was an option to select various software. The initial setup had some challenges since some of the tools are extremely extensive, and understanding how to use them or what features are more helpful than others can be difficult.
What problems is the product solving and how is that benefiting you?
I use HubSpot Marketing Hub for website audit errors and AI visibility strategies. It helps me gauge what I need to do, and the AI toolkit gives a tremendous amount of recommendations.


    Primary/Secondary Education

Great Email Tracking Data, but a Bit Overwhelming for New Users

  • February 06, 2026
  • Review provided by G2

What do you like best about the product?
I haven’t used HubSpot much yet since I’m still new to it, but I really like that I can track all the data from the emails I send.
What do you dislike about the product?
I haven’t used HubSpot much yet since I’m still new to it, but there is so much things that I'm a little bit loss sometimes
What problems is the product solving and how is that benefiting you?
solves the challenge of centralizing and automating marketing activities. It helps manage campaigns, content, and lead tracking in one place. This saves me time, improves visibility into performance, and enables better alignment between marketing and sales teams.


    Computer Software

Automated Tracking and Lead Generation That Delivers

  • February 06, 2026
  • Review provided by G2

What do you like best about the product?
Automated tracking and leads generations
What do you dislike about the product?
Not dislike- but quite complex structure, takes time and resources to get to know the tools properly
What problems is the product solving and how is that benefiting you?
Leads generation previously done manually by sales people


    Adrian S.

Efficient Lead Management, Needs Better Integration

  • February 05, 2026
  • Review provided by G2

What do you like best about the product?
I like the task tracking in HubSpot Marketing Hub. It really helps me keep track of what I need to do. I also appreciate the automatic email logging because it keeps everything organized in one central space, allowing everyone to see what's been done with leads. The templates and sequencing tools are great too. They let us add leads to different sequences quickly since the templates are preloaded and ready to go, which makes automation a big part of my job. This makes my work easier and allows me to reach out to more leads in a more efficient manner. I can maintain not just a better and more accurate follow-up but also a more personalized approach.
What do you dislike about the product?
I definitely think HubSpot Marketing Hub can be better integrated with Salesforce. Sometimes HubSpot creates duplicate tasks in Salesforce, and since I use both at the same time—Salesforce a little more for task tracking while also using HubSpot for task tracking—that integration could be a lot better. For example, when I'm looking at open rates and open an email that I need to reference, the task gets reduplicated.
What problems is the product solving and how is that benefiting you?
I use HubSpot Marketing Hub for task management, activity tracking, and timely lead follow-up. It keeps me organized with templates, sequences, and task tracking, helps remind me of follow-ups, and centralizes information, making me more efficient and multitasking easier.


    Trent P.

Great for Marketing, Integration Needs Refinement

  • February 05, 2026
  • Review provided by G2

What do you like best about the product?
I like how HubSpot Marketing Hub helps us manage our websites and capture leads, which then integrate into Salesforce. It's great for creating campaigns and email marketing. I also appreciate getting ICP scores and engagement scores for our leads with it serving as a new CRM.
What do you dislike about the product?
It definitely could be improved. It makes it hard to manage HubSpot to Salesforce when it's a one-to-one relationship. We have duplicates in our Salesforce on email addresses. Since HubSpot only allows you to have an email and not be able to have multiple prospects with the same email, it makes it difficult to get things done right.
What problems is the product solving and how is that benefiting you?
I use HubSpot Marketing Hub to manage our websites, generate leads, and integrate with Salesforce. It helps create campaigns, manage email marketing, and track ICP and engagement scores.