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Reviews from AWS customer

118 AWS reviews

External reviews

1,118 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Government Administration

The go to operating system for enterprise operations

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
The support and stability are second to none. Anything that needs to be deployed can and should be deployed with RHEL.
What do you dislike about the product?
While it is excellent as an enterprise offering, the subscription holds me back from fully changing in personal networks.
What problems is the product solving and how is that benefiting you?
Providing a scalable, reliable, and manageable environment for all business needs.


    reviewer2398779

Makes it easy to go back and look at all the Open CVEs

  • May 07, 2024
  • Review provided by PeerSpot

What is our primary use case?

We need to build a lockdown version of Red Hat Enterprise Linux to build our application on top.

How has it helped my organization?

It gives us a stable and secure platform on top of which we can build our applications.

We use Red Hat Enterprise Linux for containerization projects. It allows us to do better application isolation using containers. If I want to take a program that runs on my system and put it in its own network namespace, I can put it in a container. I can put a physical interface in with it and run them together in that container.

It definitely makes it easy to go back and look at all the Open CVEs and things like that.

It works well for us in terms of the portability of applications and containers for keeping our organization agile. We are able to do the kind of things we need to do. We are able to modify the system to do whatever we need to do to get where we want to go.

What is most valuable?

Things like packaging and the stability you get from things being downstream are valuable. A lot of times, upgrades are more security-based and not feature-based, so things do not break API-wise as we go forward a lot of times.

What needs improvement?

I feel like it is going all over the place now. Sometimes it is hard to figure out what is going on. I would like more guidance.

We definitely spend a lot of time developing on top of things, but I am not sure what on the Red Hat Enterprise Linux side can be better.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for ten years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is very scalable. I would rate it a ten out of ten for scalability.

How are customer service and support?

It has been great when we needed it. We have not needed a lot of it, but we have had no problems when we needed it.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use a similar solution previously. We have only been using Red Hat Enterprise Linux.

How was the initial setup?

We use it on-premises. We use the ISO installer. We install it via CD ROM on-site.

I was not involved in its initial deployment.

What was our ROI?

It is the guarantee that we are getting the updates that we could backport into the system and we have a stable system to build on.

Which other solutions did I evaluate?

We have been using Red Hat Enterprise Linux since I have been with the company. They might have evaluated other solutions before I joined.

What other advice do I have?

To a colleague who is looking at open-source, cloud-based operating systems for Linux instead of Red Hat Enterprise Linux, I would ask, "Why?" We plan to stick with Red Hat as far as we see in the future, and we have no plans to change.

Red Hat Enterprise Linux has not helped us to centralize development. It is not something we are looking to use it for.

We use Red Hat Insights very little. We work mostly in an offline environment. It is hard to use Red Hat Insights in an offline environment.

I would rate Red Hat Enterprise Linux a nine out of ten.


    Defense & Space

Gets the job done.

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
With 10+ years of adminstrating RHEL systems, it's what I'm most familiar with. I do very much enjoy being a Linux admin and being able to solve problems and create solutions for my developers. My team really should work to take advantage of the some of the new features of RHEL.
What do you dislike about the product?
The EPEL repository has been a challenge with some broken dependencies where some of the applications from there won't work properly. However, we use custom mirrors for security purposes, so it could be an issue with our repos, and not Red Hat itself. When I looked a year or so ago, I did not see a RHEL9 intro course as an option to familiarize myself with the new features as there was for RHEL8. That would have been very helpful.
What problems is the product solving and how is that benefiting you?
Consistent, familiar OS across multiple environments.


    Airlines/Aviation

RHEL in the airplane Maintenance platform

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
As a whole i think is really stable, easy to support
What do you dislike about the product?
Would prefer more direct Red hat support
What problems is the product solving and how is that benefiting you?
Is helping support our Airplane Maintenance platform


    reviewer2398773

Offers security and is useful in the area of automation

  • May 07, 2024
  • Review provided by PeerSpot

What is our primary use case?

My company currently uses Red Hat Virtualization to host all our virtual machines, and then we install Red Hat Enterprise Linux (RHEL) for almost everything we do. My company only has 30 or 40 Windows Servers, while we have over 2,000 Red Hat Enterprise Linux (RHEL) machines. In my company, we use Red Hat Enterprise Linux (RHEL) for everything from provisioning systems to Speedtest Servers to whatever we need in the company.

How has it helped my organization?

I would like to say Red Hat Enterprise Linux (RHEL) is much more efficient than Windows, and my employees love the Linux command line. All in all, Linux is what my company has been using since the beginning, so it is imprinted in everyone working in the technology section of our organization.

What is most valuable?

All Red Hat Enterprise Linux (RHEL) features have been valuable.

Red Hat Enterprise Linux (RHEL) is a Linux system, and in our company, we could probably use different Linux systems. My company mainly uses Red Hat Enterprise Linux (RHEL) because of the kind of security and the patching delivered, including the backporting of patches, instead of actually having to do version upgrades. The product's valuable features include stability and security.

In my company, the solution has helped centralize development in most parts.

The use of the product for containerization projects is an area that my company has been dealing with lately. In our company, we are installing a lot of OpenShift clusters now and moving that way, but if they run on Red Hat Enterprise Linux (RHEL) or bare-bones or bare-metal OpenShift, the shift needs to be made.

In terms of the impact my company has experienced after making Red Hat Enterprise Linux (RHEL) a part of our containerization projects, I would say that a different team is handling the development parts for our company. Our company would be happy if the products we use were Red Hat Enterprise Linux (RHEL) or OpenShift. My company is very interested in Red Hat Enterprise Linux (RHEL), even if it will take many years for us to be completely over containers.

As per my assessment of the tool's built-in security features when it comes to areas like risk reduction, business continuity, and compliance, all of the aforementioned functionalities are the main reasons my company stayed with Red Hat Enterprise Linux (RHEL). My company prefers Red Hat Enterprise Linux (RHEL) because of its stability, patch management, and other features that make us feel more secure.

In terms of the portability of applications and containers built on Red Hat Enterprise Linux (RHEL) to keep our organization agile, I would say that my company has done a lot of automation, which helps us keep everything as flexible as we want. One of my team members told me that the product is super when it comes to everything related to automation. The tool allows you to be kind of flexible.

At the moment, I don't use Red Hat Insights even though we have looked at it in our company. In our company, we have put up Red Hat Insights, and we have it on the machines, but it's not that deep in use yet. I believe that Red Hat Insights will be more and more important since the security team wants to use it to get a better overview.

If I have to speak to a colleague who is looking at open-source cloud-based operating systems for Linux, I would say that everyone needs to make a choice when it is not something concerning our company since we are standardized with Red Hat Enterprise Linux (RHEL) or Red Hat products in our company. My colleagues will have to use Red Hat products if they work in my company.

Speaking of whether the Red Hat portfolio has affected our total cost of ownership across our enterprise landscape, I would say that we have been using virtualization in Red Hat Enterprise Linux (RHEL) for many years, and it has been a very good and cost-effective tool for our company. The product may reach the end of the life phase soon, so we have to migrate to some other solution, though we know that the prices may go up whenever we do it. Up until now, the tool has been very good.

My company deploys Red Hat Enterprise Linux (RHEL) from Red Hat Satellite. Red Hat CloudForm is a self-service portal we use in our company but now it is an IBM product. I don't remember the name as it is long and boring. Red Hat CloudForm is a self-service portal that is connected to Red Hat Satellite to provision the machines.

What needs improvement?

My manager role is the reason why I am not that deep into the technical part anymore. In my company, the IT team is happy with Red Hat Enterprise Linux (RHEL) since they don't have to use Windows.

For how long have I used the solution?

Personally, I started using Red Hat Enterprise Linux (RHEL) around ten years ago. In my company, I have been using the tool for twenty years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

The solution scales up perfectly fine, especially since everything is automated since we have a very small team of 10 people in our company managing everything, including 2,000 servers.

How are customer service and support?

The product's support team was good whenever my company needed support services. Our company also uses some professional services from time to time, especially since Red Hat has a deep knowledge of the tool. If our company faces a problem, we have a very good connection with the tool's team in Norway, and they always help us, even if it's time-critical. The tool's support team manages to get us the consultants our company needs. I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

My company has been using Red Hat Enterprise Linux (RHEL) from the beginning.

How was the initial setup?

When I started in the company almost ten years ago, deployment of Red Hat Enterprise Linux (RHEL) was done with an ISO image, which you mount it up, and you put in the IP addresses and do a lot of manual things. It is a different story today since you just enter how many courses you want and how much disk you want, and the deployment is done in two minutes.

The solution is deployed on an on-premises model, and we don't have a lot in the cloud at the moment in our company. As an ISP, the services we deliver are kind of time-sensitive or latency-sensitive, so as long as we have a data center, it doesn't make that much sense to put stuff in the cloud just because it is the best.

What's my experience with pricing, setup cost, and licensing?

In terms of the prices and license of the product, I feel the solution has been good so far, especially since it has been quite easy to understand compared to a lot of other tools. I have been working with IBM and other vendors, where I have seen how other tools might have a bit more difficult pricing or licensing models compared to Red Hat Enterprise Linux (RHEL). In terms of pricing, Red Hat Enterprise Linux (RHEL) has been quite okay in general.

Which other solutions did I evaluate?

Red Hat Enterprise Linux (RHEL) was present ten years ago before I joined my current company, so I don't know if any other products were evaluated against it before my joining.

What other advice do I have?

We have a few applications that we have started developing in the cloud now managed by a different team, but I don't think they use Red Hat Enterprise Linux (RHEL) specifically.

I rate the tool a ten out of ten.


    Defense & Space

RHEL is a next level downstream experience.

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
I believe RHEL is one of the most premier Linux flavors out there due to the stability of their downstream. They also have next generation technology that is vertically supported.
What do you dislike about the product?
The only issue I have is RHEL is the scaling costs when it comes to multiple workstations. Personally, I think RHEL Desktop should be considerably less or allow for customers to manage their own assets. Similar to the developer license of 10, their should be some autonomy with enterprises managing their own IT departments. Such as a "use at your own risk" with customer's taking on the risk of no support but not losing the stability that Red Hat provides through security upgrades/Package management.
What problems is the product solving and how is that benefiting you?
The stability of the RHEL flavor is what allows us to thrive at our infrastructure level. We currently use CentOS as we manage our own desktops but use RHEL for our system server needs.


    Defense & Space

Easy to use and the support for it is fantastic!

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
It's great for infrastructure and development!
What do you dislike about the product?
Nothing, it's the best experience when working in the environment.
What problems is the product solving and how is that benefiting you?
Multiple user access


    sanjeev s.

Linux Enterprise system

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
stablity and performance, Enterprise support
What do you dislike about the product?
option like clone image that allow to boot system back in previous image
What problems is the product solving and how is that benefiting you?
Handling issue on urgent basis.


    Pharmaceuticals

2024 Red Hat Summit Review

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
Good features and support for the end users.
What do you dislike about the product?
High cost comparing to other Linux products.
What problems is the product solving and how is that benefiting you?
RHEL is required for the usage of Red Hat Ansible Automation Platform.


    marco r.

is a stronger SO with a good comunity

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
the services and community when you need a help
What do you dislike about the product?
the support n2, because some time the time es biggest
What problems is the product solving and how is that benefiting you?
nothing