Reviews from AWS customer

130 AWS reviews

External reviews

1,194 reviews
from and

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    SebastiaanVreeswijk

A stable solution that provides a complete ecosystem to organizations and has a helpful support team

  • August 29, 2023
  • Review from a verified AWS customer

What is our primary use case?

I use the product mostly for Red Hat OpenShift. We use the solution mainly for stability and to have a fallback within the Red Hat community.

How has it helped my organization?

There was a worldwide security breach, and everybody needed to patch their servers. Since we were running on Red Hat Enterprise Linux, the product patched a lot of it. It took a lot of effort out of our hands.

What is most valuable?

It is a complete ecosystem. That is its main feature. If you take all the latest products, it just works together.

What needs improvement?

The tool is very, very close. It makes some things difficult. On the other hand, that is what makes the product so stable. The product lags a bit behind in the market. The things we are running are pretty old. Yet again, that is why it is stable. The solution doesn’t switch with every new thing there is. The solution does not need to change that because that's what makes it good.

The product could run more recent tools and packages in the repositories. However, it might bring instability because they are new and less tested. I looked at CentOS, which was close to Red Hat. It had a system working, but a few months later, it didn't work again because the packages and contracts had changed. We couldn’t communicate anymore. It’s not desirable with Red Hat Enterprise Linux. We want stability. The price we pay for it is that we run on some older features.

For how long have I used the solution?

I have been using the solution on and off for the last 15 years.

What do I think about the stability of the solution?

I have no complaints regarding the tool’s stability.

What do I think about the scalability of the solution?

The product is scalable. We use the solution all the time. We use it in multiple locations. We have two physical data centers where we run it. We run it on a few 100 machines.

How are customer service and support?

The technical support is very helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used CentOS and Debian.

How was the initial setup?

The deployment is straightforward. However, there’s a learning curve to understand it. The deployment would be difficult for a newcomer, but it’s normal. We use automation tools. The deployment takes us a few minutes because we use scripts.

The solution is deployed on the cloud. However, it’s an on-premise solution from the Dutch government. We do not have control over the physical servers. We just work on virtual machines. The license fees are paid by another government agency. We take machines, and then they bill us for it.

What about the implementation team?

We used some integration for the deployment. That's why it was so fast. We use a base image as the setup, and then, on top of that, we install some extra things. It’s just about cloning an image and starting it.

The solution does require maintenance, but nothing more than the usual. We need a team of four people with Linux knowledge to maintain the solution.

What's my experience with pricing, setup cost, and licensing?

The product is on the expensive side.

Which other solutions did I evaluate?

Very early in my career, we had evaluated SUSE Linux as an alternative to Red Hat Enterprise Linux. SUSE has its own niche market now.

What other advice do I have?

We are not working in a hybrid environment. I work with the Dutch government, and the regular cloud solutions are not sufficient because of data safety.

Moving workloads between the cloud and our data center using Red Hat Enterprise Linux is not really an issue. The network connectivity is good. The data storage is fast enough. Cloud vendor lock-in is always a debatable discussion. Whatever we do, we always get vendor lock-in. We just choose what works for us at the moment.

The cost savings are mainly in time. We don't have to figure out everything if there's a priority-one issue. We can raise a ticket with the vendor and ask them to help us. It saves us costs. The savings are mostly in time because the product is not cheap. If you compare it to a free Linux OS, the total cost savings will be about the same. Our level of stress and effort is far lower. It's the real saving.

When my Red Hat Knowledgebase account works, it works fine. However, there are some issues at my company. I cannot log in sometimes. It's not Red Hat’s fault.

Look at what your priorities are. Do you want to switch fast, run the latest stuff, and be agile? Then, use open-source tools and contribute to that community. If you work for a big enterprise and mainly want stability, choose Red Hat Enterprise Linux.

I’m very happy with the solution. If someone is a technical person, they must get some training and an in-depth technical course on Red Hat Enterprise Linux. It will help them a lot. Although it is Linux, it is very different from other open-source Linux packages.

Overall, I rate the solution an eight out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Information Technology and Services

Devops Engineer

  • August 28, 2023
  • Review provided by G2

What do you like best about the product?
It is very well managed with the latest upgrades.
What do you dislike about the product?
Nothing as such which I dislike about this product.
What problems is the product solving and how is that benefiting you?
RHEL basically solving the problem of a reliable and a smooth OS, required for many business driven goals. It benefits me for creating hassle free systems.


    Aditya P.

Great Security Comes with Great Linux Distribution

  • August 24, 2023
  • Review provided by G2

What do you like best about the product?
The most helpful was it's security and Capabilities as the distribution supported most Penetration testing tool. Great UI, and easy to use.
What do you dislike about the product?
Well there can certainly be improvements made for supporting all packages just like a more commonly used distribution like Ubuntu.
What problems is the product solving and how is that benefiting you?
Helping me with easy of access to secure operating system and operating environment and most commonly used penetration testing tools are available for easy access with some useful packages.


    Kaustubh K.

A good, secure and easy to handle OS to work on.

  • August 24, 2023
  • Review provided by G2

What do you like best about the product?
First of all the installation part, then though it is a AMI or from scratch or on VM, just some clicks and we will get the setup ready for use. Second thing is the security is nicely handled in this and also the installation are much easier than GUI based OS.
What do you dislike about the product?
Sometimes we don't find supported libraries easily for some of the language installations or some services we need. So need to find alot to solve the issues and install or configure that in OS.
What problems is the product solving and how is that benefiting you?
Most of the staging sites I practice on, I use Red Hat Enterprise Linux for the same. The reason is easy insattlation and removal of any packege or libraries than GUI base OS. With just some commands and configuration, you can deploy the whole application and that helped me alot. Also any security or monitoring third party application is easy to configure on RHEL.


    Bogireddy G.

Best Linux distro for enterprise useage

  • August 23, 2023
  • Review provided by G2

What do you like best about the product?
Various tools and quality of support for Linux is to notch. The amount of customisation is amazing and it is most secure distro I have ever used in Linux os.Opensource nature of distro make this distro is amazing .We have lot of softwares available for this distro.RPM and YUM package managers are best in the Unix package managers group.
What do you dislike about the product?
Centos is moved from open source licence to business licence. Software and package update takes more and more time compared to other distros. When it comes to UI rhel/Cent OS does not have good reputation.
What problems is the product solving and how is that benefiting you?
I have used RHEL to run docker containers for my automation tests. I have used this to run scheduled to bash scripts automation and runs.i have used to run my application and hosting mySQL and Oracle Database.


    Viral M.

RedHat Enterprise Linux one of the Best Linux Operating System

  • August 16, 2023
  • Review provided by G2

What do you like best about the product?
Linux Operating System is very User Friendly and command line Operating System which gives entire control of managing and troubleshooting Operating System issues.Interesting Feature is Rescue Mode to troubleshoot kernel level issues.
What do you dislike about the product?
Its command line Operating System which some times difficult to do easy task for which we need to remember commands with different parameters.Some times network bond configuration is also complicted to configure and start network services
What problems is the product solving and how is that benefiting you?
In terms of Operation performance and Application processing RedHat Linux is fast than monolithic Windows Operating System.Kernel tuning and Performance Management is best feature of RedHat Enterprise Linux.


    Halit Y.

OpenSource and Flexible

  • August 10, 2023
  • Review provided by G2

What do you like best about the product?
I like that it's a good alternative to years of Microsoft Windows dependency, and the speed of support is very good. Best of all, communities support
What do you dislike about the product?
it can be difficult to understand at times
What problems is the product solving and how is that benefiting you?
It's working as a stable infrastructure solution


    Ahmed Qasim

Highly reliable, easy to deploy, and excellent support

  • August 07, 2023
  • Review provided by PeerSpot

What is our primary use case?

It is for binding servers. It is for web servers, such as Apache and NGINX, and KVM virtualization.

How has it helped my organization?

We have servers running all time. We have not had any issues with Red Hat Enterprise Linux. We have had issues with Microsoft products over time. Because of the updates, we had downtime, but that is not the case with Red Hat Enterprise Linux.

It has been very productive for our organization. We have an online client buying or purchasing products from our website, which is available 24 hours.

Red Hat Enterprise Linux is good when it comes to building with confidence and ensuring availability across the infrastructure. I would rate it a ten out of ten in terms of stability and reliability. In the case of our web server, I have had availability issues with Microsoft, whereas, with Red Hat Enterprise Linux, we have not had many such issues. There has been only 1% downtime, whereas, with Microsoft, we have had a lot more downtime.

What is most valuable?

We have support. If we have any issues with the distro, we can call their support team. We have reliable packages from Red Hat.

What needs improvement?

Network management can be easier. It is getting more complex. They can also give more customization for the CLI.

For how long have I used the solution?

I have been working with Red Hat Enterprise Linux for six years.

What do I think about the stability of the solution?

It is very stable. We have three websites running on Red Hat Enterprise Linux.

It works fine. We have had servers running for ten years. We have been just updating them, and we have not had any issues or downtime.

What do I think about the scalability of the solution?

It is scalable. We can upgrade it, and the upgrades do not impact the product.

We have a team of five people who are using this solution.

How are customer service and support?

We have premium support. It is excellent. We have not interacted a lot with their support. We have almost five engineers working in the team, so we did not have to contact them a lot. We did have any major issues with the hardware or software.

Which solution did I use previously and why did I switch?

I also use CentOS for educational purposes. Support and regular updates are advantages of Red Hat Enterprise Linux over others.

For directory servers, we always use Microsoft because it is easy to manage and easy to control. Implementing and managing domain controllers on Microsoft is easy, and we can apply policies by groups (GPO).

How was the initial setup?

Its deployment is very easy. It does not take long. Its maintenance is also easy. We can expand the storage for the operating system or the web server.

What other advice do I have?

To those looking into implementing Red Hat Enterprise Linux, I would advise making use of Red Hat's community.

Red Hat Enterprise Linux has had some impact in terms of security, but we have other security measures and procedures. We have not used SELinux and other embedded security features of Red Hat Enterprise Linux.

I would rate Red Hat Enterprise Linux a nine out of ten.


    Food & Beverages

Provides an enterprise solution for Linux

  • August 02, 2023
  • Review provided by G2

What do you like best about the product?
Provides a standardized platform for our Linux servers
What do you dislike about the product?
Needs specialized knowedge to implement the system.
What problems is the product solving and how is that benefiting you?
We needed one standardized Linux operating system. Red Hat provides a solid enterprise solution for these types of servers.


    Muhammad Zain A.

Impressive Performance and Reliability

  • July 19, 2023
  • Review provided by G2

What do you like best about the product?
Stability and Reliability: RHEL is renowned for its stability, making it an excellent choice for mission-critical systems. Its rigorous testing and quality assurance processes ensure a dependable operating environment.

Security: Red Hat prioritizes security, providing regular updates and patches to address vulnerabilities promptly. Features like SELinux enhance access controls and protect against security breaches.

Long-Term Support: RHEL offers long-term support for each major release, providing customers with extended software life cycles and minimizing the need for frequent major upgrades.

Enterprise Features: RHEL offers a comprehensive set of features tailored for enterprise environments, including centralized system management, high availability and clustering capabilities, virtualization support, and containerization technologies.

Red Hat Support: The company's reputation for excellent customer support is highly valued. RHEL users can access knowledge bases, documentation, and receive direct assistance from Red Hat's support team.

Compatibility and Ecosystem: RHEL's broad compatibility with software vendors and extensive ecosystem of certified applications and tools make it suitable for a wide range of enterprise needs.

Open-Source Philosophy: Red Hat's commitment to the open-source community is appreciated by many users, as it fosters collaboration and innovation within the technology landscape.
What do you dislike about the product?
Cost: RHEL is a commercial distribution, and its licensing fees may be considered a drawback for some organizations, especially when compared to free or lower-cost Linux distributions.

Restricted Updates: While RHEL's long-term support is a benefit for stability, some users might find that the release cycle for major updates is more conservative, which may lead to delayed access to the latest features and software versions.

Proprietary Components: RHEL includes some proprietary software components that are not open-source. This might be a concern for users who prefer fully open-source solutions.

Learning Curve: For users accustomed to other Linux distributions or operating systems, RHEL may have a slight learning curve due to its specific tools and configurations.

Software Repositories: RHEL's official software repositories might not have the same extensive collection of packages found in some community-driven distributions, potentially requiring users to rely on third-party repositories or compile software from source.

Resource Consumption: As an enterprise-focused OS with robust features, RHEL might require slightly more system resources compared to lightweight Linux distributions, making it less suitable for very resource-constrained environments.

Community vs. Enterprise Versions: Some users might prefer the community-driven CentOS distribution over RHEL due to CentOS's previous similarities to RHEL, though this dynamic changed with CentOS Stream in late 2020.
What problems is the product solving and how is that benefiting you?
Red Hat Enterprise Linux aims to solve the challenges of stability, security, and scalability in enterprise environments, while also providing a platform for innovation and flexibility. Its comprehensive features and long-term support benefit organizations by offering a reliable, secure, and well-supported operating system for critical business operations.