Smartsheet
SmartsheetExternal reviews
10,017 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great automations
What do you like best about the product?
The fact I can visualize the data and the automations
What do you dislike about the product?
There are things that can be approved. For an example I would like to duplicate more than one sheet in different folder I am not able to do that.
What problems is the product solving and how is that benefiting you?
Automations and dashboards are the best things I am suing on daily basis. Visualizing data and sharing with leadership keep us all aligned plus having automations is a great benefit reminding the team to take action to their tasks.
Senior Associate
What do you like best about the product?
The ability to work live with both my team and the client. The ability to add automations and create parent child relationships
What do you dislike about the product?
The amount of manual equations that have to be created in order to create dashboards. The inability to link dependent milestones & tasks so that dates change automatically based on the dependent item
What problems is the product solving and how is that benefiting you?
The ability work like with clients and not have to get add Ons of additional products
Smartsheet use to renew and update our businesses processes
What do you like best about the product?
Smartsheet has been instrumental in reviewing and renewing the processes used within our business. It offers key features which are different to other software, it is easy to use and there is brilliant customer service on hand to help resolve issues. We are beginning to implement this in to the business more frequently and has been easily integrated into our daily processes and the way the entire department works.
What do you dislike about the product?
There is little to dislike about Smartsheet. The university and customer support help to resolve any issues swiftly.
What problems is the product solving and how is that benefiting you?
It is helping us to streamline our auditable processes and providing a more user friendly experience, especially for new combers.
The experience on smartsheet has been satisfactory.
What do you like best about the product?
Smartsheet provide automation of data and dashboard simplicity.
What do you dislike about the product?
Limitation on some formula implementation.
What problems is the product solving and how is that benefiting you?
Showing the portfolio of project at one single interface.
innovation
What do you like best about the product?
an excellent tool that provides opportunities for innovation and quick development of new solutions to create cost savings and efficiencies
What do you dislike about the product?
max rows constraint, importing excel sheets only permits first sheet only
What problems is the product solving and how is that benefiting you?
provides executive dashboards easily to privde KPIs to board members, workflows can be automated to ensure compliance of certs ie. iso 9001 for approved supplier register, provides shared and secure access to stakeholders
Great tool for creating appealing Gantt charts in collaboration with colleagues and clients.
What do you like best about the product?
Easy to use and a great tool for creating project plan in collaboration with others.
What do you dislike about the product?
Some clients can't access the plans I create. It needs more controls on the timeline presentation (i.e. years, quarters etc..) in the same way that MS Project allows you to do.
What problems is the product solving and how is that benefiting you?
I need to create detailed plans with a range of clients.
Great tool
What do you like best about the product?
Project tracking and gant charts are one of the best features.
What do you dislike about the product?
I think it needs more of a Trello or Monday view to it. Something a little more bubbly and drag and drop in tile/board view.
What problems is the product solving and how is that benefiting you?
Tracking of projects
Great tool, sometimes a little confusing to navigate but very robust.
What do you like best about the product?
There are so many capabilities - from complex conditioning on fields, break outs of calendars, goals, project management tools.
It's also so helpful to be able to share with colleagues and have them participate
It's also so helpful to be able to share with colleagues and have them participate
What do you dislike about the product?
It's different from excel just enough that I sometimes get confused or have a hard time navigating/adding new things in the way I envisioned. This is probably user error that I need to maybe watch some tutorials, it's not as intuitive as I thought
What problems is the product solving and how is that benefiting you?
Dynamically navigating complex projects and tasks with my team.
We can have a chat going on every single line item separately, easily adding screenshots, I can make custom status tags and have emails with comments immediately send out to my team as I update the shared spreadsheet with them
We can have a chat going on every single line item separately, easily adding screenshots, I can make custom status tags and have emails with comments immediately send out to my team as I update the shared spreadsheet with them
Reliable Platform With Room for UX and Process Improvements
What do you like best about the product?
The platform has been a consistent and dependable tool for project management within our department. Unlike others we’ve used in the past—which suffered from frequent outages and stability issues—this one has been remarkably stable, allowing our teams to stay productive without unexpected disruptions. The learning curve is also reasonable; new users can get up to speed relatively quickly without extensive training.
What do you dislike about the product?
The layout and user experience could be significantly improved. Compared to more modern tools like Jira or Azure DevOps, the interface feels overly simplistic and lacks polish. While it offers some automation features, they’re not as intuitive or robust as other platforms. Additionally, maintaining consistency across teams is challenging. For instance, where platforms like Jira offer standardized epics and stories that teams can easily reference and tag, this tool allows for too much variation in naming and structure, which often leads to confusion and misalignment.
What problems is the product solving and how is that benefiting you?
Smartsheet has provided a consistent and reliable platform for managing our projects, which has been a significant benefit in my current role. It allows our team to stay aligned on tasks, timelines, and priorities without the disruptions I've encountered with other tools in past roles.
The platform is also relatively easy to learn, which helps streamline onboarding and ensures new users can contribute quickly. While there’s room for improvement in layout and standardization, Smartsheet still gives us a centralized space to track progress, share updates, and keep work organized across multiple stakeholders.
The platform is also relatively easy to learn, which helps streamline onboarding and ensures new users can contribute quickly. While there’s room for improvement in layout and standardization, Smartsheet still gives us a centralized space to track progress, share updates, and keep work organized across multiple stakeholders.
Good tool for project management
What do you like best about the product?
It helps our team stay connected and organized while giving leadership line of sight of upcoming deliverables, timing and progress.
What do you dislike about the product?
Tiny complaint about the UI, the way we have our pick lists set up for table view, I can't always tab over with my current selection being captured. it's just a touch finnicky.
What problems is the product solving and how is that benefiting you?
We needed a dedicated space to track deliverables and many different discrete attributes of them. It gave us a singular place to document what's in the pipeline, progress thereof as well as topline dashboard for leadership to have line of sight.
showing 1,551 - 1,560