Smartsheet
SmartsheetExternal reviews
10,017 reviews
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synced data collection and distrabution to the team keeping everyone up to date and on board.
What do you like best about the product?
The live updating and collaboration features
What do you dislike about the product?
UI can be a bit cumbersome at times when trying complex maths or time tabling
What problems is the product solving and how is that benefiting you?
We have many external clients from all over the world. Smart sheets assist in keeping but us and our clients informed on where each task in a project is and who is responsible for it.
Great way to automate workflows!
What do you like best about the product?
The excel feel and functionality is a friendly aspect of Smartsheet. I think it makes the platform approachable but what makes it really special is its ability to automate notifications or data off of the forms or sheets that you have created.
What do you dislike about the product?
I do not like what feels like random limitations of the platform. For example, there is a row limit or if you are the owner of the sheet you get responses from people who reviewed an automation from your sheet. These are just examples of how randomly the system feels outdated even though it can connect to your data warehouse.
What problems is the product solving and how is that benefiting you?
We are able to use data from other platforms and bring them into Smartsheet, this way our teams do not have to Frankenstein multiple sources to get access to what they need.
Smartsheet for smart people
What do you like best about the product?
A handy smartsheet, you can update your project tracker anywhere, anytime.
Easily accessible, user friendly, and very promising tool especially for those working on a project on-site.
Easily accessible, user friendly, and very promising tool especially for those working on a project on-site.
What do you dislike about the product?
the date format should follow the countries' format.
Like for example, in Australia, DD-MM-YR.
Like for example, in Australia, DD-MM-YR.
What problems is the product solving and how is that benefiting you?
getting everyone on the same page and one's everybody is align, you will achieve the goal of the company
Smartsheet is excellent software.
What do you like best about the product?
Smartsheet has greatly helped us keep task of estimates, sales, projects and purchasing. We have been using Smartsheet for over a year and while we routinely have to make adjustments to some of our sheets, it seems every slight tweak further helps us.
What do you dislike about the product?
Without patience and time some of the sheets can be complicated to make work but can eventually be created to function.
What problems is the product solving and how is that benefiting you?
Reducing paper and the ability to share sheets allows other departments to utilize the sheets to help them.
Awesome!
What do you like best about the product?
I have to say that smartsheets is awesome!! It makes scheduling and payroll tracking a breeze. I was asked by my coworker to review this because it makes our daily task so SIMPLE! We love using smart sheets.
What do you dislike about the product?
I honestly have no problems with the platform. Big kudos all around!!
What problems is the product solving and how is that benefiting you?
Payroll management and scheduling.
Smartsheets is pretty awewome
What do you like best about the product?
We use it in many different ways including work order submission and tracking which is what I am reviewing it for. It is really simple to use and my scheduler sent this to me to review to show y'all how simple smartsheets is for even us tenichians in the field to use.
What do you dislike about the product?
It is limited when you sign up for a free plan.
What problems is the product solving and how is that benefiting you?
It is solving organization and it benefits me by saving me time and money as a contractor.
Gets the job done
What do you like best about the product?
I feel like Smartsheets is a much more user friendly, yet still robust, step up from Excel. It was fairly easy to learn how to use, and also appreciate that it is web-based, so I can use it on the go - whether on my work laptop, or to quickly access something off hours. My company mainly uses Smartsheet for collaboration, as well as organizing, keeping track, and managing tasks and projects. I can be as simple or complicated as necessary.
What do you dislike about the product?
I would like certain functions to be more readily available or accessible, such as formulas, row/column organization, ect. The formatting is straight forward, but some of the other more used functions could be more front and center.
What problems is the product solving and how is that benefiting you?
We use Smartsheet for what feels like everything. Not only do we use it for Project Management, but we also use if for collaboration, housing documentation and workflows, and even various tasks and timelines. It's allowing us to have everything organized in one system, that is easy to share across teams and departments.
Simple and Straight forward
What do you like best about the product?
Simplicity, ease of use, the generated reports are quality, nice visuals
What do you dislike about the product?
you get out of it what you put into it. The "undo" feature is hard to find/use
What problems is the product solving and how is that benefiting you?
accessibility, ease of change, clear and concise
Medical Device Inventory Log
What do you like best about the product?
1. Easy to set up automation and communication between multiple sheets.
2. The homepage makes organizing and accessing sheets straightforward.
3. Sharing sheets with multiple users is easy; an added bonus is if multiple users are using the same sheet simultaneously updates are processed in a manner that doesn't interrupt the work of other users.
2. The homepage makes organizing and accessing sheets straightforward.
3. Sharing sheets with multiple users is easy; an added bonus is if multiple users are using the same sheet simultaneously updates are processed in a manner that doesn't interrupt the work of other users.
What do you dislike about the product?
1. If I am using an automation to move a line of data from one sheet to another, I cannot customize where that data is entered on the new sheet. I have to manually organize my data after the fact.
2. When using a form, I frequently run into an issue where I cannot submit the form. A forced refresh of the page, which requires entering all the data again, is required to submit. I originally thought this was happened if I left the page open too long without any user input, but I have had this happen several times without that being the case.
3. I have had a rare issue when using automation to move data from one sheet to another where the data will be removed from sheet 1, but never show up on sheet 2. I have not been able to reproduce this issue with consistency.
2. When using a form, I frequently run into an issue where I cannot submit the form. A forced refresh of the page, which requires entering all the data again, is required to submit. I originally thought this was happened if I left the page open too long without any user input, but I have had this happen several times without that being the case.
3. I have had a rare issue when using automation to move data from one sheet to another where the data will be removed from sheet 1, but never show up on sheet 2. I have not been able to reproduce this issue with consistency.
What problems is the product solving and how is that benefiting you?
1. Keeping track of time sensitive tasks by sending out automated alerts about upcoming deadlines.
2. Forms has allowed us to easily process user submissions regarding inventory requests. This has improved our ability to fulfill requests on time but also keep a history of all requests/fulfillment.
3. The ability to easily track a projects progression as it passes through multiple departments. Smartsheet allows us to not only track who is currently working on a project by assigning a user to a specific line, but also move that data to related sheets as tasks are completed.
2. Forms has allowed us to easily process user submissions regarding inventory requests. This has improved our ability to fulfill requests on time but also keep a history of all requests/fulfillment.
3. The ability to easily track a projects progression as it passes through multiple departments. Smartsheet allows us to not only track who is currently working on a project by assigning a user to a specific line, but also move that data to related sheets as tasks are completed.
Short review of Smartsheet
What do you like best about the product?
I work with a lot of PMs and technical teams. Lately, I've been building sheets and automations for our Legal teams as well. Smartsheet is very useful as a supplementary tool for us. We're really enjoying the Smartsheet Jira connector as some of our teams primarily use Jira to track details on the technical work. Smartsheet provides a layer that is easy for the non technical team to digest from a high level. The straightforward automations also makes it easy for them to supplement their current process without introducing a steep learning curve. For our more technical teams, they are certainly enjoying their custom integrations.
What do you dislike about the product?
The requirement of licenses to edit Smartsheet has incurred a heavy cost and so we've had to revisit how we'd have to use the tool going forward.
What problems is the product solving and how is that benefiting you?
A lot of the leadership here are used to seeing things in a graph/sheet view so Smartsheet provides a familiar sense where they can quickly digest a lot of info at a glance.
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