Smartsheet
SmartsheetExternal reviews
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Smartsheet as a daily PM Tool
What do you like best about the product?
The most helpful of using Smartsheets is the availability of access through a browser, making it easier to share with our customers. Great way to explain all project activities and has a friendly way to represent timelines and milestones achieved and summarize everything in a lovely presentation dashboard that updates live.
What do you dislike about the product?
It was challenging to find the correspondent formula to use during the plan and the constant refresh we needed to do to reflect the changes applied to the project. Not able to choose the correct time perspective, making it difficult to use it as a runbook experience for our customers.
What problems is the product solving and how is that benefiting you?
Use it as a project management portfolio; it is helpful for the project document repository, project plan, runbook, track of issues and risks, and to make sure the customer or the internal teams understand the day and time for the milestones to be achieved. It is the best solution to track daily activities effectively.
SmartSheet has our team on the same page
What do you like best about the product?
SmarSheet is incredibly easy to use, and it is easy on the eyes. We love the capability of switching views, and attaching files and links.
What do you dislike about the product?
One feature we would like to see is the possibilities of tabs to related sheets.
What problems is the product solving and how is that benefiting you?
Staying organized and on the same page.
Very Organized Application
What do you like best about the product?
I love to use it as a project management tool. I like the way it is user-friendly. It is helpful to keep everything in one place and control operating tasks. Keeping everyone on a project in check with one communication is essential. It is also great that Smartsheet integrates with OneNote.
What do you dislike about the product?
Pages should be able to update in real time. IT would be helpful if Smartsheet offered a free in depth tutorial on the overall system. It would be great to get certified in SmartSheet as well but it has to be affordable if your company isn't willing to pay for it.
What problems is the product solving and how is that benefiting you?
One of the keys to good project management is communication. Smartsheet allows for an easy, user-friendly way to communicate with key stakeholders. Use of Smartsheet has helped to set a standard of how everyone should organize their projects. Having multiple people utilize the tool allows for familiarity no matter which project manager you work with. It helps the users see the big picture and understand how their task(s) fit into the big picture.
Easy to get started, more advanced features are less obvious
What do you like best about the product?
User interface is simple & v similar to Microsoft Excel & other standard spreadsheets. I like the ability to comment, interact with other users and to tag users for actions.
What do you dislike about the product?
For someone unfamiliar, Smartsheet just looks like another spreadsheet application, with a different interface. There are more advanced features that are not intuitive, and only after someone shows me, did I know it was available to use.
What problems is the product solving and how is that benefiting you?
We have a continuous set of documents that must be routed to different reviewers, and we use Smartsheet effectively for that. It's easy to tag the next reviewer, to do analysis on how long the reviewer had the document, etc. Separately, because it's easy to share project timelines and for simultaneous collaboration, I use Smartsheet for simple project schedules with task durations & dependencies.
Because of the collaborative nature of Smartsheet, I don't have to send multiple emails or merging comments together manually.
Because of the collaborative nature of Smartsheet, I don't have to send multiple emails or merging comments together manually.
Smartsheet has been an integral part of all of our new departmental systems
What do you like best about the product?
Smartsheet enables fast, accurate, user-friendly data collection while providing robust data management tools on the backend. The ability to collect data from users in a way that does not enable them to see the backend and "cheat" the system to have things their way has been enormously useful. Parity with Excel is imperfect, but it is close enough that sheets can be easily exported to Excel for more powerful (goal seek, pivot tables, etc.) processing.
What do you dislike about the product?
The biggest flaw with Smartsheet is the way it handles complex formulae. The ability to reference the current row with the @ symbol and create column formulae went a long way to addressing this. However, formulae which must reference cells in rows above or below them will still break any time a row is deleted, moved, or inserted above. Data validation has also improved drastically recently, but more robust tools--such as being able to control the length of an input--would be welcome.
What problems is the product solving and how is that benefiting you?
Smartsheet has enabled us to have a single, all-in-one place for all department business needs. Formerly, a multitude of different (often outdated) PDF and Excel-based forms were sent around via e-mail. By putting all of these in one place, Smartsheet has dramatically reduced the risk of a form being sent to the wrong person, and made requesting changes to forms a breeze.
Great Upgrade if you are project managing in Excel
What do you like best about the product?
I really like that the format of Smartsheets is similar to that of an excel document. I think most business people are pretty comfortable in an Excel document, so moving into smartsheets is an easy move vs. a different project management tool where a new format would have to be used as well.
I also like the various templates available and the easy approach to customization. There are a lot of automations and other add-ons too, It seems to me that Smartsheets has been innovating quite a bit over the last few years and is constantly improving their product.
I also like the various templates available and the easy approach to customization. There are a lot of automations and other add-ons too, It seems to me that Smartsheets has been innovating quite a bit over the last few years and is constantly improving their product.
What do you dislike about the product?
I do not like that I cant make multiple tabs under one smartsheet, instead I have to make multiple sheets. I also think Smartsheets is maybe not the most robust when it comes to project manage because of the format of an excel-like document, it is hard to add a lot of detail. There are a few different views you can change too, but its still comments and field based vs having a description and a full project view
What problems is the product solving and how is that benefiting you?
Tracking tasks across different areas of the marketing organization. This helps me have a source of truth that is a live view of what tasks we are all working on.
Smartsheets Business Review
What do you like best about the product?
The most beneficial aspect of Smartsheets is that all your data can be in one place, such as notes, attachments, and contact information. The system is easy to use as the structure is similar to other spreadsheets but with more bells and whistles.
What do you dislike about the product?
There are several limitations to Smartsheets. One major limitation is that you can't unhide only a couple of columns in a sheet. If you want to see something, you have to unhide all and rehide the columns you do not want to see. This is a time consuming process if you have a very large sheet.
What problems is the product solving and how is that benefiting you?
The benefit that Smartsheet has for my team is that it can easily be shared with internal and external users. It eliminates barriers to collaboration! It also increases efficiency as the team can comment on specific rows and it sends timely updates to the team.
Perfect for project planning and visibility
What do you like best about the product?
Smartsheets is like Excel on steroids with added Project Management features. Add in formulas, dynamic reporting, and dashboards and it's a powerful tool!
We've been able to make exactly the right information available to stakeholders via dashboards, which has decreased the number of questions asked to our team and increased trust we're working on the right things. The template sets are an amazing resource for getting started, and the documentation, training videos, webinars and community forums are so helpful in figuring out pretty much anything you need to do.
We've been able to make exactly the right information available to stakeholders via dashboards, which has decreased the number of questions asked to our team and increased trust we're working on the right things. The template sets are an amazing resource for getting started, and the documentation, training videos, webinars and community forums are so helpful in figuring out pretty much anything you need to do.
What do you dislike about the product?
I find the formulas a bit tricky (both in concept and syntax), but I've always been able to figure out what I need via the documentation and community forums.
What problems is the product solving and how is that benefiting you?
We use Smartsheets to communicate and track both within the team and outside of it.
We track our projects against a baseline we set at the beginning to better understand current status, and also to better estimate for future development work.
We make our current projects and recent releases visible via a dashboard, significantly decreasing the number of questions coming into our team.
We track our projects against a baseline we set at the beginning to better understand current status, and also to better estimate for future development work.
We make our current projects and recent releases visible via a dashboard, significantly decreasing the number of questions coming into our team.
Best Management Product; Better than Excel
What do you like best about the product?
It took me a while to figure out how to fully use the potential of SmartSheet. I run logistics for a global sponsorship department and we have some of the same event year after year so being able to create the templates for almost 15- 20 events per year is fantastic; especially since each of those events requires 3 sheets. The level of customization I use and training my team to understand my madness is so helpful. The notifications I set up for my team is perfect so now everyone pays attention when they're needed instead of brushing off notifications.
What do you dislike about the product?
The only thing I don't like is that I can't customize that first primary column like the other columns. It's only able to be a text column which is the only thing I harp on.
What problems is the product solving and how is that benefiting you?
I'm the only person running sponsorship logistics in my company so it's much easier to have everyone adapt to my needs and the number of details I need them to review for our events. I've been able to become more efficient and have better communication with other departments in my company.
Smartsheet tracks all of our project information in one place!
What do you like best about the product?
Smartsheet has been great for organizing all of our client's and all details of each project as it moves through the production process. Smartsheet allows us to navigate through different sheets and link information across different departments where it is relevant.
What do you dislike about the product?
Smartsheet took a little bit of getting used to and in some situations there is redundant data entry across different sheets. In some situations we do not want to link sheets with each other so there is a little bit of recreation.
What problems is the product solving and how is that benefiting you?
Smartsheet works great for me and my company because it allows multiple users to view the same information at the same time. We can lock information that is only pertinent to be viewed by certain users and information can only be altered by specific users. Smartsheet also allows updates to be made and viewed by other users in real time. This is essential for communication across multiple departments. This is also a great product for companies that have remote employees as well.
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