Egnyte
EgnyteReviews from AWS customer
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Egnyte Delivers Reliable Remote Access Anywhere
What do you like best about the product?
Egnyte has truly been a lifesaver for our company. Although we have always used a VPN, accessing it from different locations was often a challenge. Since switching to Egnyte, that issue has been completely resolved. After the pandemic, most of us have been working remotely, either from home or while traveling, with team members based in Connecticut, Virginia, Florida, and Oklahoma, as well as our sales and marketing staff on the road across the country. No matter where we are, we can always rely on having secure, consistent, and dependable access to our files. We have also made heavy use of the ability for outside users to send us large files seamlessly.
What do you dislike about the product?
Since switching to Egnyte, the only problem we've encountered is that, from time to time, we need to reinstall the desktop client. Occasionally, it loses its connection to Egnyte, and the only solution seems to be reinstalling the software. Thankfully, this issue only arises once or twice a year.
What problems is the product solving and how is that benefiting you?
With our workforce spread across different locations, Egnyte enables us to collaborate smoothly no matter where we are. Furthermore, the convenience of not having to manage local data servers, handle backups, or deal with ongoing maintenance easily justifies the cost of the service.
Would definitely recommend.
What do you like best about the product?
It was easy to implement, easy to use, backups are great
What do you dislike about the product?
It would be nice if they made it easier to do local backups. Also quite costly, but worth it.
What problems is the product solving and how is that benefiting you?
Works great with remote employees across the US. File speed is great.
Effortless Access and Editing with an Intuitive Interface
What do you like best about the product?
easy interface, easy to access, easy to edit folders and assets as needed
What do you dislike about the product?
the expiration limits imposed for each folder share can be limiting and too short of a time frame
What problems is the product solving and how is that benefiting you?
egnyte makes it easy for me to share confidential assets with external partners due to the secure line of sharing mechanisms
once they have you, they don't make it easy for you to leave
What do you like best about the product?
certainly not their customer service. Right now I cant find anything to like about them
What do you dislike about the product?
Do not get into bed with this company. I loved them until I tried to leave them. We had a situation come up that forced us to switch our provider (not Egnyte's fault, very restrictive terms from one of our software companies that would not connect with Egnyte), and I notified them 10 days before our renewal. Citing some 30-day cancellation period from the terms I read when I signed up with them at least 5 years ago, they insist on billing me for another year, as I was on annual billing. Told them I understood if they had 30-day terms, then please take me to monthly billing and then cancel after 30 days. Nope, wont do that. must pay for the full next year even though I won't be using it at all and spent an entire weekend getting my data off there. But yet they didn't mind calling and emailing me to upsell me within that 30 day notice period! Their terms are completely one-sided and trust me, it's not your side! So just their next dollar is all the care and concern they have for small business.
What problems is the product solving and how is that benefiting you?
they are no longer solving problems for me, another provider is. Egnyte was good for storage of non personal information, never had any issues with their product. It was a good and easy way for us to store our training products without chewing up space on our server. I also stored training products for clients, but found the sharing to be a bit difficult as we didn't want clients to see anything but the one item we wanted them to see
Outstanding Support and Smooth Transition, But E-Signature Upload Could Be Easier
What do you like best about the product?
The implementation team was very supportive and worked through the transition process carefully with us. We had a very successful cutover to the product. Since we've started using it, I've only had one issue, and technical support was extremely professional, communicative, and dedicated to resolution in a timely manner.
What do you dislike about the product?
The only thing that I wish was a little easier is how you put a document into the E-Signature platform. It would be great if you could just drag and drop a file into it, for example, from email instead of having to first save it in Egnyte and then send it for signature.
What problems is the product solving and how is that benefiting you?
Egnyte solves the problem of allowing us to easily and securely collaborate with a variety of 3rd party providers to whom we subcontract as well as keep track of and control of the mountains of data we produce in our everyday work.
Effortless File Management and Collaboration for Teams
What do you like best about the product?
Helpful in the place files in the one place , Easy accessible and helps multiple users to perform in files without getting stuck. Desktop application helps user to login the easy to access the files and you can mail files edit the PDF files with super easy and share with colleagues. Track updates for the files and working.
What do you dislike about the product?
According to me nothing dislike for the Egnyte till now
What problems is the product solving and how is that benefiting you?
Egnyte helps consolidate data in a single location, making it easier to manage. It also saves time and reduces conflicts when multiple users are working with the same files.
Streamlined Trading with Exceptional Usability
What do you like best about the product?
I really appreciate the efficiency that Ignite provides, as it streamlines our trading processes and allows us to make necessary adjustments and mitigate issues as they arise. The platform's usability is another standout feature, making it user-friendly and easy to navigate, which is crucial in our fast-paced financial services environment. Customer service is also something I value highly; the support I've received has been instrumental, resolving any issues promptly and smoothly. Moreover, the ability to map and chart against previous trades offers valuable insights and aids in strategic trading decisions. It's become such an integral part of our operations that I foresee us using it much longer. Overall, I'd rate it highly, at a 9.5, for its significant contributions to our workflow and operations.
What do you dislike about the product?
N/A
What problems is the product solving and how is that benefiting you?
I find the product streamlines our trades, allowing us to make adjustments and mitigate problems efficiently.
Reliable Platform That Keeps Us Organized and On Track
What do you like best about the product?
Egnyte is a reliable platform that works every time. It helps our company stay organized on the pre-sales to proposal side of our business and when Net-AV wins, it helps us convert this to a Project that we can manage on time and on budget using Egnyte. It is easy to use on a daily basis.
What do you dislike about the product?
I have not found anything about Egnyte that I dislike.
What problems is the product solving and how is that benefiting you?
Egnyte solves the problem of staying organized as we work on the pre-sales and proposal side of our business. Egnyte helps us file documents in the right place at the right time. Plus when we win our proposals, we can then convert this Opportunity and Proposal into a New Project Win and keep the historical data and SOW.
Super Easy to Use
What do you like best about the product?
Very easy product to use and resourceful
What do you dislike about the product?
There’s not too much I dislike honestly it’s a very handy product
What problems is the product solving and how is that benefiting you?
There are no current problems that this product is showing me
Secure File Sharing Made Easy with Egnyte
What do you like best about the product?
I use Egnyte as a secure cloud-based file sharing and collaboration platform, which I appreciate for its ability to store sensitive documents and manage access across departments. I love the granular permission sets that let me control what I want to share. It's been beneficial in maintaining client confidentiality and uses the best AI to simplify life.
What do you dislike about the product?
The initial setup of Egnyte was neither straightforward nor overly difficult, but it required some time to learn and implement.
What problems is the product solving and how is that benefiting you?
I use Egnyte as a secure cloud-based platform for file sharing and collaboration, storing sensitive documents and managing access to maintain client confidentiality, while leveraging AI for ease.
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