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External reviews

367 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Parth P.

Instana's Root Cause Analysis

  • October 07, 2024
  • Review provided by G2

What do you like best about the product?
One of the standout features of Instana is its root cause analysis. When issues arise, Instana goes beyond merely identifying symptoms; it dives deep to pinpoint the exact cause, saving us invaluable time and resources. This capability has been a game changer for development and operations teams, enabling to resolve problems quickly and efficiently
What do you dislike about the product?
Cost can be one. Depending on usage and scale, the pricing can be a concern for smaller organizations or startups
What problems is the product solving and how is that benefiting you?
It helps manage complex microservices and containerized applications by providing real-time monitoring, root cause analysis, and anomaly detection. It reduces downtime, improves user experience, enhances efficiency, and allows for proactive maintenance. This ensures my applications run smoothly and reliably


    Wilmer V.

The easy way to use this one and view it

  • October 06, 2024
  • Review provided by G2

What do you like best about the product?
The easy way to use this one and view it
What do you dislike about the product?
Sometimes you can not add notes in a specific state
What problems is the product solving and how is that benefiting you?
The wasy to manage my incidents with a flow view


    Edwin S.

IBM Instana has not only improved our ability to monitor and manage applications in real-time .

  • October 04, 2024
  • Review provided by G2

What do you like best about the product?
real-time, AI-powered root cause analysis, which quickly identifies the source of issues across complex, distributed environments.
What do you dislike about the product?
The learning curve. It requires some time and lot of reading to configure some features.
What problems is the product solving and how is that benefiting you?
seamlessly monitor applications across both cloud and on-premise environments. Its automatic discovery and real-time monitoring capabilities ensure that we have comprehensive visibility over our entire infrastructure, regardless of where it is hosted. This has been essential in managing our increasingly complex hybrid environments without needing multiple tools.


    Transportation/Trucking/Railroad

IBM Instana is your friend

  • September 13, 2024
  • Review verified by G2

What do you like best about the product?
IBM Instana is really easy to use. Tracing the services, the calls and takes the time durations.
What do you dislike about the product?
I think the alert could be more understandable.
What problems is the product solving and how is that benefiting you?
Monitor Application and Database performance


    ANSHUL C.

Optimizing Application Performance with IBM Instana: A User's Perspective

  • September 10, 2024
  • Review verified by G2

What do you like best about the product?
What I like best about Instana is its real-time, full-stack monitoring and automatic instrumentation, which makes it easy to set up and provides comprehensive visibility across complex, dynamic environments. The platform's intuitive user interface and smart alerting system are also standout features, making it easier to quickly identify and resolve performance issues. In my project , I frequently use instana for monitoring the services and the customer support also response quickely and positively.
What do you dislike about the product?
A common dislike about Instana is its pricing, which can be high for smaller organizations or those with extensive monitoring needs. Some users also find the platform has a learning curve, especially for those new to APM tools or working in less complex environments. Additionally, while it provides comprehensive monitoring, some advanced customization options might be limited compared to other tools.
What problems is the product solving and how is that benefiting you?
It helped me out to solve outage problem by monitoring system and effected services.


    Kajal M.

Perfect monitoring and user interface

  • September 02, 2024
  • Review verified by G2

What do you like best about the product?
The good thing is we can moniotor errors, alerts by just filtering a specific container within a time frame and the good part is it's UI.
It is best for monitoring or extracting error logs or alerts as it shows color red and green.
Can filter by endpoints so it shows only related calls.
Easy to use
Alerts for any error calls with detailed metrics and time which is very good for developer while analysing bug issue.
What do you dislike about the product?
when open any link to analyse log, then if we do back then it goes to entire back page because of which have to scroll it again till the previous call.
Sometime it is confusing to analyse because of all things are in same dashboard so unable to understand whether it is relevant error calls or data.
Some tutorials would be great.
What problems is the product solving and how is that benefiting you?
earlier, I had to check logs in server and it had log only for 2-5 days. because of which if any issue comes after certain days, then we were not able to analyse or have to get the logs backup by the sysadmin team which is lengthy process.
It gives detailed view of all endpoints where it got errored and why how much time taken and that just in few click.
Now tracing logs is easy as compared to server as it shows red color error means because of UI.
We can filter what we want unlike server logs where we go through whole file.


    Consulting

Real life monitoring tool

  • August 25, 2024
  • Review provided by G2

What do you like best about the product?
It is really focused on real-life needs, all the tools I need to monitor my technology stack is here, no need to use different tools to get a clear overview of what is going on, thus focusing troubleshooting and monitoring.
Love how clear the data can be represented and how user friendly the UI/UX is.
What do you dislike about the product?
Waiting for a proper implementation of custom metrics alerting.
AI integration to interpret monitoring data would be amazing
What problems is the product solving and how is that benefiting you?
Have a clear overview of how the stack is performing, centralizing monitoring, trend analysis


    Cleto B.

Instana review

  • August 24, 2024
  • Review provided by G2

What do you like best about the product?
Instana permit to analyze the whole application, trace and monitoring every single request and with the dashboard it's easy read the data. The alert system is very useful and pratice.
What do you dislike about the product?
The UI not is very user friendly and to find capabilities required some times.
What problems is the product solving and how is that benefiting you?
Instana permit to find the root cause of a web application, using the dashboard and the alert system.


    Accounting

Optimized Service Architecture Enabled By IBM Instana Observability

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
It automatically tracks apps and offers distributed tracing across other microservices and components, navigates app performance, and provides real-time actionable insights for our organization. My experience with this tool has been commendable overall.
What do you dislike about the product?
Ibm instana is perfect for my job experience
What problems is the product solving and how is that benefiting you?
Important features include integration with DevOps and other collaborative tools to detect any irregularities in app behavior. It also contextualizes performance data within service interactions and connects technical performance with our business workflows.


    Computer & Network Security

Easy to use, great performance

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
It's very easy to trace and monitor every single request of the Web applications; it's very detailed and the dashboard are very useful to monitor the whole system
What do you dislike about the product?
Nothing in particular by now. I appreciated all
What problems is the product solving and how is that benefiting you?
It has been useful to monitor and identify perfomance problems or erroneous calls on my web app