IBM Apptio Costing
IBM SoftwareExternal reviews
184 reviews
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Valuable Insights, But Setup Needs Improvement
What do you like best about the product?
I appreciate having all financial data organized in one place with IBM Apptio, which aids significantly in financial transparency, planning, and forecasting. This consolidation of information empowers me to perform budget variance analysis and make more informed forecasting decisions, which is invaluable for managing the total cost of ownership in the future state.
What do you dislike about the product?
I find the education for TBMA lacking. Even after a year and completing all available education, there are still knowledge gaps. Some sessions are only available in person, which limits accessibility, and I struggle with the education portal when trying to find specific sessions to address my questions because searching for issues is difficult. Additionally, the initial setup was challenging due to a lack of insights into the TBM taxonomy and framework. IBM Apptio seemed more focused on implementing a system rather than a framework, making it hard for us as customers to understand the difference. I would recommend Apptio as a system, but would hesitate to recommend their implementation and support services.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio for financial transparency, budget variance analysis, and planning, benefiting from having all data centralized in one place.
Promising Start with Visibility Focus
What do you like best about the product?
I appreciate the visibility that IBM Apptio provides. As we are considering becoming an Apptio partner and even thinking about distributing the product in Japan, this feature plays an important role in understanding and visualizing IT investments. Its ability to offer clear insights is something that initially stands out to me.
What do you dislike about the product?
There isn't anything I don't like so far in the process.
What problems is the product solving and how is that benefiting you?
n/a
Insightful Cost Transparency, Strong Support
What do you like best about the product?
I really appreciate IBM Apptio's visualization features and the simplicity of its dashboard, which allows me to easily view IT finance information and present new insights to our executives. It creates transparency in our IT costs, contributing significantly to better understanding and management. The support from the IBM team during the initial setup made the process quite easy, enhancing its user-friendliness and ease of adoption. Although I envision further enhancements like having a native Japanese UI and the ability to customize dashboards for specific clients and accounts, the current capabilities already add notable value to my work.
What do you dislike about the product?
I have concerns about the data import process in IBM Apptio. Additionally, the lack of a Japanese native UI and limited customization capabilities for the dashboard specific to clients and accounts are areas that could be improved.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio for transparency in IT costs, providing new insights to executives with visualizations and a simple dashboard for IT finance.
Comprehensive Capabilities Across TBM Domains
What do you like best about the product?
Breadth of capabilities across TBM domains, TCO tranches, etc.
What do you dislike about the product?
We need even closer collaboration between Apptio and IBM Consulting
What problems is the product solving and how is that benefiting you?
Robust analysis and informed decisioning
Excellent TBM Alignment and Cost Transparency
What do you like best about the product?
The alignment of the tool to support the TBM framework. The ability to break down and represent cost details that contributes to total application costs.
What do you dislike about the product?
Reporting and customization limitation. Ability to customize and visualization are not very flexible and robust. Instances of database/logic mismatches that cause Apptio BI data discrepancies against other reporting views.
What problems is the product solving and how is that benefiting you?
Cost transparency and the ability to showcase TCO in a single tool.
Powerful Cost Transparency with Intricate Setup
What do you like best about the product?
I like the comprehensive out-of-the-box reporting features provided by IBM Apptio, which streamline analysis and reporting processes significantly. The ease of drilling into reports to access detailed insights beyond the rolled-up totals is another exceptional feature, making data analysis more flexible and insightful for understanding the finer points of our financial structure. Additionally, IBM Apptio's ability to translate financial data into a common language comprehensible to the business enhances our organisational communication and efficiency.
What do you dislike about the product?
I think one challenge with IBM Apptio is that it requires a very specific skill set to build out and maintain the model within the TBM Studio. It would be great if it was a little more user-friendly on the back end and didn't require as much from initial support users. The initial setup was also a bit complicated and took a lot of work, as it involves many intricacies in building out the cost model.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio to determine the Total Cost of Ownership and translate financial data into a language the business understands, providing detailed reports that enhance cost transparency at various business levels.
Effortless Reporting That Saves Time Every Month
What do you like best about the product?
The ease of use and it reduces the time it takes to do the reporting each month
What do you dislike about the product?
Nothing. I think it’s easy to use and we can navigate it easily
What problems is the product solving and how is that benefiting you?
Financial reporting. Makes it easier
Enhances IT Spend Value with In-Depth Reporting
What do you like best about the product?
I appreciate IBM Apptio for its robust contract management within the planning feature, which significantly aids in forecasting spend. I find the out-of-the-box reports particularly beneficial as they facilitate application rationalization, thereby enhancing efficiency in tracking and capturing value. These features collectively provide considerable value realization for IT spend, enhancing my ability to plan, forecast, and manage tasks effectively. The combination of streamlined planning and insightful reporting makes IBM Apptio an indispensable tool in my professional activities.
What do you dislike about the product?
I find the forecasting capabilities limited by only allowing forecasting on the summary tab. Additionally, there's a need for better integration of actuals versus budget in variance analysis down to the contract level.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio for planning, forecasting, and creating dashboards, enabling me to track application rationalization and realize value from IT spend.
Powerful Cost Modeling with Room for Improved Documentation
What do you like best about the product?
I appreciate that IBM Apptio is quick and inclusive of all types of data, which significantly enhances its utility for my needs. Its ability to handle diverse data types is especially valuable, allowing comprehensive analysis and insights. The TBM Studio is a standout feature, as it can ingest virtually any data, making it incredibly flexible and adaptive to different business scenarios. The seamless integration of this capability into my workflow ensures that I can model costs and perform IT Planning effectively, supporting essential business functions like understanding Total Cost of Ownership (TCO) and budgetary allocations.
What do you dislike about the product?
IBM Apptio is pretty technical, which can be challenging, particularly for tasks that I don't do often. I feel that the documentation could be improved to provide better guidance in these instances.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio to understand total cost of ownership and budgeting efficiently, benefiting from quick data integration across types, thanks to TBM studio's capabilities.
Intuitive Dashboards with Robust Cost Transparency
What do you like best about the product?
I really appreciate IBM Apptio for its ease of use and intuitive user interface. It allows me to navigate and access data quickly and efficiently, making my work with data dashboards much smoother. The platform’s design is well thought out, facilitating ease of data retrieval which enhances my productivity. Additionally, the setup process of IBM Apptio was uncomplicated and simple, which I found quite commendable. Overall, the user-friendly interface combined with the functionality for managing cost transparency has made it an invaluable tool in my work.
What do you dislike about the product?
I feel that IBM Apptio could benefit from having a Command Line Interface (CLI) for expedience. This feature would streamline certain processes and enhance efficiency for users who prefer or require a more direct and potentially faster way to interact with the software.
What problems is the product solving and how is that benefiting you?
I find that IBM Apptio provides great cost transparency and its intuitive user interface makes it easy to get to the data I need.
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