Overview
IBM Apptio product screenshot
IBM Apptio product screenshot
IBM Apptio product screenshot
IBM Apptio product screenshot
Purpose-built for technology leaders, IBM Costing delivers a clear, easy-to-understand view of an organization's diverse and evolving tech costs, facilitating impactful discussions across the business and driving informed decisions in a rapidly changing tech landscape. IBM's industry-leading allocation strategies tackle the difficult task of bringing together financial and operational data into a common, centralized framework, providing transparency on key spend drivers tied to business priorities, enabling leaders to focus on business outcomes and the value of each dollar spent, rather than chasing down data or constantly updating spreadsheets. This information can be used balance and rationalize the portfolio and then reinvest the savings into growth projects. Costing enables IT, Technology and Finance leaders to speak the language of the Business partner and with them optimize tech investments and fund digital transformation. IBM Costing is FedRamp certified.
Highlights
- Quickly and easily allocate IT costs to business units, services or applications
- Provide consumption-based allocations to the organization
- Identify cost savings and optimization opportunities - Optimize application costs - Rationalize your portfolio
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Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Costing Standard $0-$25M | Manage up to $25M of IT spend for fixed cost; addl fees above $25M/yr | $110,040.00 |
Costing Essentials $0-$25M | Manage up to $25M of IT spend for fixed cost; addl fees above $25M/yr | $80,040.00 |
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Customer reviews
Centralized cost insights have aligned budgets and control cloud spending across teams
What is our primary use case?
My main use case for Apptio Costing is for budget forecasting and cost analysis because it is somewhat complicated in our company, particularly in our database operation area.
Currently, we use Apptio Costing for cost analysis and budget forecasting in our database operations by leveraging AWS tags to identify the resources that we own and manage. However, the resources are currently spending across different database accounts, and we extract and transfer the cost data from AWS Explorer to Apptio. We leverage Apptio Costing to track the overall monthly, daily, and yearly budget against the real cost. We calculate the trending to see if we are going to be on budget or if we will be within budget in the coming months, quarters, or years. If we foresee any risk that the cost will go over budget, we look back and dive into different roles, dimensions, services, or cost types to identify any abnormalities or opportunities for optimization.
Regarding the UI and user experience, in my opinion, some of the features do not appear very professional, easy to use, or flexible.
What is most valuable?
I believe one of the best features Apptio Costing offers is the trending line.
Apptio Costing has positively impacted our organization by providing us with a consistent view and a centralized place. Having that consistent, centralized view has helped my team and organization by allowing us to control our budget in 2025. We are also trying to calculate and control the cost this year. With the help of Apptio Costing, different teams currently see a very consistent view, and the overall budget in the organization matches exactly the summarized sum amount by different organizations and sub-organizations. Before we used Apptio Costing, the final sum number usually had a very big difference when compared to the sub-organizations' numbers.
What needs improvement?
I believe Apptio Costing can be improved on the website by providing flexible features that allow us to define variables that we can change directly on the site by creating a widget based on the variable. Whether it is a predefined list or a number, integer, float number, or timing, that would make it easier for us to use. Sometimes we need to change the tag number or view team, or some dimensions, but we want all the widgets on the existing pages to remain unchanged; just the logic should change.
For how long have I used the solution?
I have been using Apptio Costing for around three years.
What do I think about the stability of the solution?
Apptio Costing is stable.
What do I think about the scalability of the solution?
I do not consider Apptio Costing's scalability to be a concern for our organization; I do not believe we need that capability on a daily basis.
How are customer service and support?
I do not have experience with customer support, as we resolve problems by ourselves.
Which solution did I use previously and why did I switch?
We previously used a different solution that was homegrown; we built it ourselves as a customized solution. The reason we migrated to Apptio Costing is that it is out-of-the-box to use and more powerful and flexible.
What was our ROI?
I do not have specific metrics for a return on investment, but overall, it did help us, so I do not have a concrete number to share.
What's my experience with pricing, setup cost, and licensing?
I do not have experience with pricing, setup cost, and licensing; I only use the product.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Apptio Costing; I have no idea what others were considered. The company purchased it, and we use it.
What other advice do I have?
My advice for others looking into using Apptio Costing is that they must have a clear design for identifying resources according to the owner of the cost. Otherwise, even though you have Apptio Costing, it is still very hard to control and calculate the cost. I would rate my overall experience with Apptio Costing as an 8 out of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Practical IT Spend Tracking with Clear Visibility for Leadership
Good App Worth Recommending
Cost transparency has transformed budgeting and forecasting and improves IT spend accountability
What is our primary use case?
Apptio Costing is one of the best and a game changer in IT financial analysis tools. In my organization, I use it for annual budgeting, monthly forecasting, and capital project tracking. I also use Apptio Costing to manage IT spend requests.
Regarding my main use case, I use Apptio Costing for cost allocation, showback/chargeback, and TCO reporting.
What is most valuable?
The best features that Apptio Costing offers include data aggregation, flexibility, support communication, dynamic reporting, ease of use, and IT reporting.
Out of those features, planning, budget, and forecasting in Apptio Costing has made the biggest difference for my team, as it helps with annual budgeting, monthly forecasting, and capital project tracking.
Loading actuals from Oracle in Apptio Costing is great.
Apptio Costing has positively impacted my organization by improving forecast accuracy, streamlining the annual budgeting process and saving a lot of time, and capturing a record of Capex spend approvals has also been improved.
My team now works roughly 40 to 65% faster as a result of the time savings from Apptio Costing.
What needs improvement?
Apptio Costing can be improved with more spend AI insights.
The user interface of Apptio Costing should be more intuitive and easy to navigate for new users.
For how long have I used the solution?
I have been using Apptio Costing for seven years.
What do I think about the stability of the solution?
Apptio Costing is stable.
What do I think about the scalability of the solution?
Apptio Costing's scalability is very good because it has continued to grow with my organization.
How are customer service and support?
The customer support for Apptio Costing is very responsive and proactive.
Which solution did I use previously and why did I switch?
Previously, I was using IBM Cloudability before switching to Apptio Costing.
What was our ROI?
I have seen a return on investment from Apptio Costing, which includes the acceleration of the planning process. The controlled environment and automation has been great, saving time and cost, while project accounting has been streamlined to reduce errors.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for Apptio Costing was that everything was cost-effective and affordable.
Which other solutions did I evaluate?
Before choosing Apptio Costing, I evaluated IBM Cloudability as one of the options.
What other advice do I have?
I would rate Apptio Costing as nine out of ten.
I give it a nine out of ten because it has delivered cost transparency, especially to my tech spend.
My advice to others looking into using Apptio Costing is that cost transparency and TCO for the product and platform model that I was unable to achieve previously has now been accomplished. Apptio Costing is a wonderful product for TBM implementation, which also needs a few enhancements to meet current industry standards.
Apptio Costing is a great tool for allocating cost to business units and great for transparency, especially in IT spend and IT tech spend.