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IBM Apptio Costing

IBM Software

Reviews from AWS customer

2 AWS reviews
  • 5 star
    0
  • 2
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

184 reviews
from

External reviews are not included in the AWS star rating for the product.


    Sam C.

User-Friendly with Comprehensive IT Budget Insights

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I love how IBM Apptio provides great insight into our total budget variance and the ability to capture our organization's total IT costs comprehensively. It's very user-friendly, making it much easier for me to navigate through complex financial data. The system's easy-to-navigate menus paired with excellent filtering options significantly enhance my experience, allowing me to quickly find the information I need without any hassle. Overall, these features not only streamline the budgeting and costing process but also add efficiency to my day-to-day operations.
What do you dislike about the product?
I find it challenging to track year-to-year changes in IT Planning when there are changes in vendors or descriptions.
What problems is the product solving and how is that benefiting you?
IBM Apptio provides great insight into budget variance and helps capture total IT costs, with user-friendly navigation and effective filters.


    Chris L.

Effortless Forecasting and Comprehensive Cost Tracing

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
The ease of creating a forecast and the ability to trace cost all the way through the model.
What do you dislike about the product?
The UI of cost transparency could be simplified considerably.
What problems is the product solving and how is that benefiting you?
Allocating cost out to the business and planning and forecasting


    Kyle M.

User-Friendly Yet Powerful for Budget Management

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I have been using IBM Apptio for approximately 18 months for budget management and find the ease of use to be one of its greatest assets. The software simplifies the readability of budget data, making it easier to understand for those who may not be as budget-oriented. I particularly value the different views, especially the 'In Development' and 'Production' views, which are incredibly helpful during our beginning-of-the-month validations. Setting up IBM Apptio was straightforward, as it was easy to gain access and learn the basics, which is a significant plus for any software. As a testament to my satisfaction, I would rate the likelihood of recommending IBM Apptio at a solid 9 out of 10, emphasizing my confidence in its utility and effectiveness.
What do you dislike about the product?
The behind-the-scenes operations, such as adjusting filters and creating tables in IBM Apptio, are challenging for me. Despite using the platform for budget management effectively, I find these technical aspects difficult to grasp. As a result, we have to consult external help to manage these tasks efficiently, which indicates a steep learning curve or lack of intuitive design in handling advanced features.
What problems is the product solving and how is that benefiting you?
IBM Apptio enhances budget data readability, making it accessible for non-experts. It simplifies budget management with ease of use, while the 'In Development' and 'Production' views aid in monthly validations.


    Neil W.

Streamlines Expense Tracking with Ease

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I find IBM Apptio incredibly beneficial for its automated monthly expense reports, which solve a significant problem for us by providing ease of use when retrieving information. This feature simplifies complex financial tracking tasks, saving time and reducing errors in our reporting processes. Additionally, I enjoy the collaborative efforts with our development team, particularly the effective communication while constructing new reports, which enhances our team's efficiency and problem-solving capabilities. The quick solutions and problem-solving aspects are especially valuable, making IBM Apptio a crucial tool in our financial management toolkit. My positive experience with IBM Apptio is reflected in my high likelihood to recommend it, as I rated it a 9 out of 10 for its effective performance and the value it brings to our organization.
What do you dislike about the product?
I find data validation to be somewhat of a tedious process with IBM Apptio.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio for automated monthly expense reports, simplifying fund tracking and forecasting, with ease of retrieving information, fostering quick solutions and effective team communication.


    Akin A.

Visibility and Transparency with IBM Apptio

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I have been using IBM Apptio for five years, primarily for IT cost management, and I am truly appreciative of the visibility it provides into IT spending. It equips me with insightful data crucial for management conversations, enabling us to make informed decisions. The aspect of cost transparency stands out to me the most, significantly aiding in IT planning by providing tower cost visibility. I also value the billing insight feature, which offers an in-depth understanding of our expenditures, further aiding in efficient financial management within our IT department. The setup process for IBM Apptio was not bad at all, and overall, I am extremely satisfied with the benefits it brings to my work, which is why I would highly recommend IBM Apptio to others, giving it a perfect recommendation score of 10.
What do you dislike about the product?
I sometimes find IBM Apptio to be slow, particularly when retrieving large amounts of data.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio for IT cost management, providing visibility into IT spend, assisting in management conversations, and offering cost transparency and billing insights. It significantly aids in IT planning and provides tower cost visibility.


    Non-Profit Organization Management

Financial Analyst loved Apptio Planning

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
The incredible detail into our ITS spend
What do you dislike about the product?
It can be slow at times but otherwise is great
What problems is the product solving and how is that benefiting you?
No guesswork when it comes to what we are spending on or what the budget includes


    Airlines/Aviation

Complex Configurations, but Admin Views Need Streamlining

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
The configuration options are quite versatile and can accommodate a wide range of use cases.
What do you dislike about the product?
The various configurations can be quite complex, especially since the admin view alone includes two separate roles pages. It would be helpful if the admin views were consolidated or given clearer names to make communication more efficient. Also the Validation Rules screen rule is written with a double negative making it difficult to explain and understand.
What problems is the product solving and how is that benefiting you?
We are looking forward to getting the visibility out of the spend and cost


    Cris S.

Highly Customizable but Needs Robust Improvements

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate the ability to customize IBM Apptio to suit specific business needs. It offers the flexibility to use out-of-the-box (OOTB) functionality while also allowing customization of those features to fit unique use cases. I find this level of flexibility incredibly beneficial as it ensures the tool adapts well to various operational demands. Additionally, IBM Apptio serves as a one-stop shop for reporting, streamlining the process of accessing and managing reports efficiently.
What do you dislike about the product?
I find that the Apptio Target process needs significant improvements. While Apptio One is robust and appears to have a lot of effort put into its design, the Target process does not feel as mature or developed. Additionally, I see potential for the product but am not completely satisfied with its current maturity level. Another area for improvement is moving towards a more event-based architecture to align with industry standards. Furthermore, the initial setup of IBM Apptio was difficult for my team.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio to map resources to work and finance, benefiting from its customization options to tailor solutions to specific needs while serving as a central hub for reporting.


    Banking

Insightful TCO Visibility Enhances Decision-Making

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
The ability to see Total Cost of ownership across different value streams
What do you dislike about the product?
The complexities around linking all IT infrastructure to Apptio
What problems is the product solving and how is that benefiting you?
Apptio would need to solve the resource allocation and capital budget planning across the organization in order to have a better understanding of how we deliver value


    Jill A.

Unmatched Cost Transparency and Savings Insights

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
The ability to find coast savings and provide cost transparency to technology, finance and the business.
What do you dislike about the product?
The UI. It's hardly been updated in the 6 years I have been using the interface.
What problems is the product solving and how is that benefiting you?
Currently product transparency.