Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
IT Support with AI
What do you like best about the product?
TAssist is a AI powered virtual assistant which designed to help with IT related tasks. It makes IT support faster and easier by automating common problems. It supports multiple platform like MSTeams, Slack or even email as well.
What do you dislike about the product?
I have not found anything to dislike but sometime it provides inaccurate result.
What problems is the product solving and how is that benefiting you?
ITAssist automates common tasks like password reset, unlock account and access requests. This reduces the workload for IT teams and provides faster resolution to the user.
- Leave a Comment |
- Mark review as helpful
AI-powered virtual assistant designed for business IT assistance and automates repetitive IT tasks.
What do you like best about the product?
An AI-powered virtual assistant designed specifically for enterprise IT help. It reduces help desk workloads and enhances user experience by automating repetitive IT operations including hardware/software requests, incident reporting, and password resets. accessible via voice, chat, and other messaging apps, guaranteeing smooth employee engagement. enables effective issue resolution by offering sophisticated ticket triage and summarizing.
What do you dislike about the product?
Small enterprises may find pricing exorbitant, and user performance
What problems is the product solving and how is that benefiting you?
1. Increase IT support processes.
2. lessens the workload of the IT staff.
3. Increases worker satisfaction by providing self-service choices
2. lessens the workload of the IT staff.
3. Increases worker satisfaction by providing self-service choices
showing 1 - 2