AWS Marketplace: Gainsight - Customer Communities Reviews

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Gainsight - Customer Communities

Gainsight

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Internet

Good platform to build up a community

December 28, 2017
Review provided by G2

What do you like best about the product?

It is very easy in use for moderators
We can change most of the settings ourselves
Future requests are taken seriously
They are always developing and improving
Often new features

What do you dislike about the product?

Analytics dashboard is not (yet) extensive enough
Not everything can be adjusted

What problems is the product solving and how is that benefiting you?

Our customers can now find answers to questions that have already been asked online. This ensures that there is less contact with our Customer Service.

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